Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9736 results found
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Filter on multiple text values in text data type
Currently, a metadata field needs to already be a multiselect to use the Match Any to allow form multiple match cases for a given metadata field. If the data type is a text field you and only match on one value.
Essential, we would like to be able to create an OR conditional match on multiple values for a text field when querying metadata in a Box App View.
4 votes -
Make it more clear to a user when they invite a company domain that does not have a Box account
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we came up with an ask to make it more apparent that when a user types in a company email into the share modal, it is more clear that they are inviting an email address with a company domain that is not associated with an existing Box account or group. If there could be more than just the 'External User' globe next to the email once you finish typing it in (like a popup message they need to click through) that would suffice for making it clear a user is inviting an email address without a Box account.
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…
1 vote -
Box for Mobile - Media Auto-Player
It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.
1 vote -
langauage
the language display is still in japanese even though i already set it to english at login page
1 vote -
Enable longer retention policies (Specifically 150 yr policy option)
At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.
1 vote -
Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
About the Behavior of the iOS Version of Box for Microsoft Teams
When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.(Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)
<<<以下日本語>>>
iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
(上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is…1 vote -
Expired Shared Link lookup for Admins
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.
Many times, users are reaching out to Technical Support because a Shared Link is Expired.
Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)CSM filing on behalf of customer
13 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit logs
6. Connectors for other cloud providers and APIs for extensibilityBusiness value
1. Faster file discovery and management, lowering time-to-find
2. Differentiates Box, supporting retention and upsell opportunities
3. Reduces support tickets and enhances collaborationCreate an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…2 votes -
Share Box Forms with co-owners
Can you enable the ability to share a Box Form with another user as a co-owner or editor?
For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.
16 votes -
Box Forms - Ability to add pictures to the checkbox options
Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.
4 votes -
Display image size (width x height) on Box Drive
I would like to see the width and height dimensions of image files on Box Drive.
14 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
1 vote -
Internal links to documents for collaboration
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to…
2 votes -
Toggle for automatically opening documents in a new tab
Either allowing Right Click on suggested search bar results or creating a toggle where clicking a document/picture/file/etc opens it in a new tab instead of on the current tab. I am SO tired of hitting the back arrow/duplicating pages when I need to open more than one document at a time
4 votes -
Passwordless Authentication
Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…
1 vote -
Box Hubs Inherited Permissions
The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.
88 votesThis feature is on our roadmap.
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DOWNLOAD DELETED FILE
Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.
5 votes -
Is it possible to upload a document in box that has links to folders within Box
I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?
2 votes -
More user-controlled settings (organizational and other)
Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.2 votes
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