Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9835 results found
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Display full file name on mouseover
We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.
Add a mouse over popup for files to show the whole file name for Box Web.
2 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。1 vote -
Cannot select text in Box preview screen
When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
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ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。3 votes -
Regarding Preview of msg Files Stored on Box
I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
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msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。3 votes -
Box Hubs Sorting
Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.
Thank you.
26 votes -
Split-View Markdown Editor (Edit + Preview Side-by-Side)
I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly in Box Web. A split-view editor would:
- Eliminate the need for third-party tools (e.g., VS Code, Typora) just to edit and preview Markdown
- Allow users to stay within the Box Web interface without switching contexts
- Improve productivity for teams that rely on Markdown-based documentation workflowsI would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly…1 vote -
Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"
The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.
1 vote -
Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features
When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.
Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?
1 vote -
Forms API
Retrieval of Box Forms submissions via an API endpoint
5 votes -
Request to add a function to select target items for output in the Shared Link Report
In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included in the output.（日本語）
共有リンクレポートに出力対象を選択する機能
現在の共有リンクレポートのフィルタではファイルやフォルダ、Hubなど出力項目の対象を指定することができません。
すべての共有リンク情報が出力されるため、項目が多く情報の抽出に時間を要します。
Box Hubの共有リンクを棚卸する際に、業務負担を軽減するため、出力項目をHubのみとできるよう、
共有リンクレポートのフィルタに出力項目の対象を選択できる機能の追加を希望します。In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included…2 votes -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]
Currently, folder moves that involve a change of ownership are allowed only for “administrators” or “folder owners.”
However, in our company, folder ownership is distributed, and as a result there are many folders with different owners.
End users often organize and move folders without being aware of the owner, which frequently results in errors such as “You cannot move this folder because it has a different owner.”[User impact]
End users cannot flexibly organize the folder structure despite having permissions (e.g., Editor), which reduces operational efficiency.
Every time an error occurs, they must request and coordinate with the owner or administrator, increasing operational overhead.
It is difficult for users to understand “why the move cannot be completed,” which degrades the overall user experience.＝＝
タイトル：
移動可能な権限（例：編集者）を持つユーザーに対して、所有者が異なるフォルダ間の移動を有効にする【要望】
管理者またはフォルダ所有者ではないユーザーであっても、対象フォルダに「移動」が可能な権限（例：編集者権限）が付与されている場合には、所有者が異なるフォルダ間でも移動を実行できるようにしてほしい。
その際、管理者側で制御可能とするために、以下のような設定項目を用意してください。
追加して欲しい機能：
管理コンソールまたはフォルダ設定にて、「所有者変更を伴うフォルダ移動」を許可／不許可にするトグル（ポリシー）を追加これにより、各組織のセキュリティポリシーに応じて柔軟に制御しつつ、エンドユーザーの利便性と運用効率を大きく向上できると考えています。
【現状】
現在、所有者変更を伴うフォルダ移動は「管理者」または「フォルダ所有者」にしか許可されていません。
しかし弊社では、フォルダの所有者を分散して運用しているため、所有者が異なるフォルダが多数存在します。
エンドユーザーは所有者を意識せずにフォルダを整理・移動することが多く、その結果、「所有者が異なるため移動できない」エラーが頻発しています。【ユーザー影響】
・エンドユーザーは、権限（編集者など）を持っているにもかかわらず、フォルダ構成を柔軟に整理できず、業務効率が下がっています。
・エラーのたびに所有者や管理者への依頼・調整が必要となり、運用負荷が増大しています。
・「なぜ移動できないのか」が分かりづらく、ユーザー体験が損なわれています。[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit logs
6. Connectors for other cloud providers and APIs for extensibilityBusiness value
1. Faster file discovery and management, lowering time-to-find
2. Differentiates Box, supporting retention and upsell opportunities
3. Reduces support tickets and enhances collaborationCreate an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color
We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.
8 votes -
Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
2 votes -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
2 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
83 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
3 votes -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
35 votes -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
1 vote -
MCP
I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.
Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.
I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content, such as Box Notes, directly via the Box MCP.
I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.
Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.
I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content,…
1 vote
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