Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10106 results found
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"Show in Finder" Option for Box Drive
Hello Box Team,
I'd like to request a feature that would improve the desktop experience for Mac users of Box Drive.
Feature: A "Show in Finder" option, available via right-click (or a toolbar button) on any file or folder within the Box desktop app and web interface. Selecting it would open Finder with the corresponding local file pre-selected.
Why this would help: Many users work across both Box and local file management tools, particularly when handling multiple synced folders or nested project structures. Currently, there's no direct way to jump from a file in Box to its exact location on…2 votes -
Enable HTML Rendering in Box Mobile
Box Mobile should support HTML rendering, consistent with the Box web experience.
Without mobile rendering, users must download files, open another application, or wait until they can access a desktop browser.
Enabling HTML rendering in Box Mobile would provide a consistent cross-platform experience and allow users to securely view HTML content directly within Box.2 votes -
Pin, Save, and Organize Box AI Sessions for Reuse
Let us pin, favorite, or save Box AI session conversations so we can get to them more quickly. Perhaps even let us organize them within Collections.
We can currently search and browse our session history, but for those sessions we need to come back to frequently, the ability to favorite them or add them to a collection would let us get to them more efficiently.
1 vote -
See who looked at a file.
Would be great if we could see who has viewed a file. I upload a video, and would like to see which stakeholders have viewed it.
1 vote -
Separate the LLM disablement settings for Box Agents and Custom Agents
With the recent release (Admin model controls for the Box Agent), disabling an LLM also makes it unavailable for selection when creating a custom agent in AI Studio. However, there are cases where customers want to remove an LLM from the models available for Box Agent while still allowing it to be used in custom agents for specific scenarios.
【日本語】
LLM無効化の設定をBox Agent用とカスタムエージェント用と分離してほしい管理コンソールで特定のLLMを無効化するとBox Agent（Box AI Home, Hubs, Notes, Documents）だけでなくAI Studioで作成するカスタムエージェントでもそのLLMが利用不可になります。これは特定のシナリオで特定のLLMを利用したいユーザーのニーズに反するため、個別に設定できるようにしてほしい。
1 vote -
form submission export
Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.
31 votes -
Reflect Web "Home Page" (Account Settings) setting in the iOS/iPadOS app
Please improve the Box app for iPhone/iPad so that the "Home Page" setting
configured under [Account Settings] > [Home Page] on the web app (e.g.
setting Collections as the landing view) is also applied when logging in
via the iOS/iPadOS app.Currently, the "All Files" view is shown by default on mobile regardless
of this setting. For users who collaborate on many folders, this makes
the first screen after login cluttered and harder to navigate, especially
compared to the web experience where a curated Home Page can be set.Aligning this behavior between web and mobile would let users land…
2 votes -
We need a more granular privacy option for Box folders. When Folder Settings → Privacy → Hide collaborators and their activity from non-own
We need a more granular privacy option for Box folders.
When Folder Settings → Privacy → Hide collaborators and their activity from non-owners is enabled, Editors, Viewers, and Previewers see “Someone” in the UPDATED column instead of the real person who last updated a file or folder.
We need to retain this privacy setting because limited-access users must not be able to see:
The collaborator list
Other collaborator names
Viewer or previewer names
Recent-activity avatars
Content Insights or Access Stats
Download, preview, or view activity
However, they need to see the identity of the single user who most recently updated…
1 vote -
Preventing Log Loss Caused by Delayed Events in the Events API
We use the Box Events API to send event logs to Sumo Logic.
We are currently experiencing recurring cases where events that appear in the User Activity Report in the Box Admin Console are not present in the Box event logs collected by Sumo Logic.We asked Sumo Logic to investigate this issue. They explained that the Box Source continuously retrieves events using the position information returned by the Events API. However, there may be a delay between the time an action occurs in Box and the time the corresponding event becomes available through the API. If a delayed event…
1 vote -
Export or download a snapshot of current admin configuration
Provide a method, by web UI or by API, to download or export a human-readable comprehensive snapshot of the current admin configuration.
Problems this would solve:
1. When working with Box Support, admins now may have to self-report current configuration state. This process is subject to human error. Instead, an exported snapshot would allow admins to provide an inherently valid representation of the current state.
2. Today, Box Reporting can produce records of change events, but for the admin tracking these, there's no record of the prior state. With this new feature, admins could archive point-in-time snapshots of the state…1 vote -
Box MCP Server Activity Report
Have a Save Report Filters (Optional) selection when creating a Box MCP Server Activity Report. This will allow a Box admin to schedule receipt of this report on a scheduled basis
1 vote -
We need to control the ability for external individuals to access the online Box document upload only during business hours.
We need to restrict external users' ability to access the online Box document upload to business hours only. The thought is the admin controls should a) allow for the parameters to be set (M-F 9am-4pm, federal holidays excluded), and b) allow a custom message to be displayed outside of those hours/days.
1 vote -
Multi files for Box Sign with Automate
Box Sign give the possibility to add more than one file for signature in the same flow. With Automate, only one file is available to be added and that is not acceptable.
I generate a doc gen file automatically from a form fields that triggered my Automate.
Then I have to request a signature using Box Sign on that generated file, but I have to add the file I uploaded into my form and it's not possible ?!
Please, give us the possibility to use Box Sign with Automate in the same way as the app.
And also add the…
1 vote -
Account being deactivated
Hi, my colleague's account is deactivated, and we cannot re-add her in our shared folder.
Please can you help with this?1 vote -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.12 votes -
Drive Map
It would be great if Box offered drive mapping with a drive letter, similar to Google Drive.
We've reached a bottleneck in our workflow because, as a content creation company, many of the applications we use such as Autodesk Maya require assets to be referenced using local file paths or mapped drive letters. Without this functionality, integrating Box into our production pipeline is difficult and limits its use for professional content creation workflows.
2 votes -
Support CrowdStrike integration to GovCloud
Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.
9 votes -
More visibility of 'find and replace' feature
Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.3 votes -
Implementing a "pause" or "delay" feature in Box Automate outcomes
Currently, all outcomes in Box Automate happen sequentially, but sometimes there's a need for a certain amount of time to pass before the outcome needs to happen.
Creating flexible timeframes such as "after [#] [days/weeks/months]" would be helpful.
1 vote -
Views On AI – A Very Intelligent and Capable but Uneducated Child
Not a problem, more an FYI. See my box.com SHOWCASE article, links to which I am passing around, share as appropriate:
Views On AI – A Very Intelligent and Capable but Uneducated Child;
The real issue may not be whether advanced AI becomes powerful, but whether the people guiding it have enough moral maturity to use that power responsibly.09/15/2026, master copy is at https://app.box.com/s/gzkslltchtt87ahzn51i1znc9zm0n877 keep checking for updates.
1 vote
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