Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9723 results found
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Box Web
Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.
Specifically, this enhancement would allow users to:
Open a file in a preview pane within the same browser window.
Seamlessly navigate between files (e.g., next / previous) without closing the preview.
Preserve folder context and file list visibility while reviewing content.
Avoid losing navigation state or opening additional windows or tabs.
Beyond general document review, this functionality would…
1 vote -
Prefer that it's not automatically set to "comment with time stamp" for video files
When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.
Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!
1 vote -
Enable Image Pasting in Box Hubs
Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
We would like to be able to paste images directly into the Hub.Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
Hubの画面に画像を張り付けできるようにしてほしいです。1 vote -
Box Drive: Safe Column Width Fixation
The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.
12 votes -
Better Reporting Experience, Especially for Clients in Highly Regulated Environments
In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.
Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…
1 vote -
Box Events API Collaboration Events don't show the same details as the user activity report
When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:
From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234When using Box Events via API we also see events for
COLLABORATION_ROLE_CHANGEandCOLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.As part of our company policy for managing collaborations, I need to be able to fetch the previous…
1 vote -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。1 vote -
Users should know what they are exposing outside
Is it possible to have a simple page accessible by a user, to get :
- all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
- and old outside collaborations (with Box accounts needed)
?A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
It is a breach of security, exposing data outside of our company without knowing it (unless we dig…4 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
1 vote -
Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
1 vote -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
1 vote -
Ability to hide a Hub from personal view
I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.
Use Case
- I have access to multiple Hubs but only actively use a few on a regular basis
- Some Hubs are for reference only or used infrequently
- My Hub list has become cluttered, making it harder to find the Hubs I need quickly
Proposed Functionality
- Add a "Hide from view" option for individual Hubs
- Hidden Hubs would not appear in my…
1 vote -
Automatically resize input text within defined Box Sign text fields.
Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.
1 vote -
Match between Box AI for Hubs answers and reference information
The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.-in Japanese-
Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。2 votes -
Want to Restore Data Within a Specified Period
Content: The current Box feature does not have the capability to restore data within a specified period.
While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.(日本語)
件名：指定した期間内のデータ復元を行いたい
内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。3 votes -
We want the Box administrator to be able to confirm when an IP address is blocked from communicating.
Box has a function to increase security by restricting the IP addresses accessing the system. When using this function, it is necessary to register the addresses to be used in the permission list when there is a system that wants to cooperate with Box.
However, there are cases where it is not possible to confirm the IP addresses used with each system vendor.
Therefore, currently, we block communication once and ask Box to confirm the information by contacting the company.
This operation requires support from Box and is inconvenient for us because it takes time to add the IP address…
13 votes -
I would like the shared links to be automatically converted into hyperlink format instead of just displaying the URL.
Similar to how it works in SharePoint, I would like the system to automatically convert shared links into a hyperlink format using the file or folder name, rather than displaying them as a raw URL.
SharePointで出来るように、共有リンクを作成した際にURL形式ではなく、ファイル名やフォルダ名のハイパーリンク形式に自動変換できるようにしてほしいです。2 votes -
CrowdStrike's ability to filter device protection by IP address
Box Shield allows you to protect your devices with CrowdStrike.
Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
Only when calling from a specific IP address should CrowdStrike policies be applied.
There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the…2 votes -
More granular visibility on Metadata Cascade Policies for folders
Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to
1 vote -
Export Relay Workflows as a JSON file, and use JSON file for updating workflows
Some customers have a large number of Relay Workflows that can be cumbersome to edit or update if changes to internal processes are made that affect a large number of flows. Having the option to download the JSON and edit that file, then reupload the JSON can allow them an easier way to make changes to existing workflows with bulk edits.
1 vote
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