Help shape the future of Box
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9987 results found
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BoxDrive behavior of files with the “Browser Use Only” classification label
We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.(1) The basic specification of BoxDrive is that the existence of the contents in the invited folder itself is visible, but when you try to open it, if you do not have download privileges, you cannot download the cached data and cannot open it (editing or even previewing is not possible), but if you do not have download privileges, you can open the cached data in the browser. If you have the preview authority, can you take action such as automatically transitioning to the browser to preview the data?
If it is difficult to change (1), could you add a function to filter files that cannot be opened from Box Drive (according to conditions such as permissions, labels, etc.)? We are concerned that this will cause confusion among users, lower utilization rates, and unnecessary inquiries, which will lower the efficiency of the entire organization.
Officeアプリを共同編集するために、「ブラウザーのみ利用」の分類ラベルを設定し、ダウンロード制限をかけブラウザでのみ共同編集できるように強制する運用を検討しております。
しかし、「ブラウザーのみ利用」のラベルが対がファイルをで開こうとした場合、ダウンロード制限がかかっているためビューアやプレビューアが開くことができない挙動となってしまいます。
また、BoxDriveからBoxNoteを開くときにはブラウザに遷移いたしますが、Officeファイルは右クリック＞Box.comで開き、プレビューを行い、編集時はOnline編集を実施する必要があります。①BoxDriveの基本仕様として、招待されたフォルダ内のコンテンツの存在自体は見えるのに、いざ開こうとした際に、ダウンロード権限がないとキャッシュデータをダウンロードできず開けない(編集はおろかプレビューすら出来ない)状態ですが、ダウンロード権限がなくともプレビュー権限があるのであれば、ブラウザへ自動遷移してプレビューさせるなりの対応いただけないでしょうか。
②①の変更が難しい場合、Box Driveから開くことができないファイル(権限やラベル有無等の条件に応じて)はフィルタ表示させるような機能を追加いただけないでしょうか。BoxDrive上見えているのに、開くことができない運用はユーザの混乱を招き利用率が低下及び、無駄な問い合わせが生じ組織全体の効率が下がることを懸念しております。We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.(1) The basic specification of…
2 votes -
Cancel Download(s)
It's absolutely insane that you cannot cancel file downloads from within the interface. I just started to download a folder locally (make available offline or Download Now option) and realized I didn't need the folder. I cannot cancel it. I have to wait till it finishes to remove it.
15 votes -
The ability to pin folders/files to populate at the top of my filter/view within a folder
The ability to pin folders/files to populate at the top of my filter/view within a folder.
Same functionality Instagram lets me do with photos.
14 votes -
Using Box with FTPS and MFA
We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
1. They do not provide service accounts to facilitate this
2. They do not allow per-user control over MFA settings
3. The process to login when MFA is enabled is manual and cannot be automated.
4. FTPS only works with SMS MFAWe would like the following product enhancements:
1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that doesn't compromise security but allows for the necessary automation.
2. User-Specific MFA Settings: The capability to enforce MFA selectively for certain users or groups, allowing for automated scripts to run under specific, controlled conditions.We believe these features would benefit many of your clients who require both stringent security measures and efficient automated processes.
We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
1. They do not provide service accounts to facilitate this
2. They do not allow per-user control over MFA settings
3. The process to login when MFA is enabled is manual and cannot be automated.
4. FTPS only works with SMS MFAWe would like the following product enhancements:
1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that…1 vote -
Enable AutoCAD Drawing History Comparison
Our company is considering moving our AutoCAD files over to Box.com. We put some files on Box as a test run and AutoCAD's Drawing History feature allows us to see the version history of those files. However, there is a tool that is supposed to allow for you to click on that list of past versions and compare one to another but that feature isn't working currently, even though it works on other cloud services like one drive. AutoCAD said its on Box's end since it worked with other cloud services, but Box said they can't guarantee this feature would work and basically just put their hands in the air. Please consider reviewing this and seeing what can be done to address this missing functionality. There are so many benefits that could be had by us putting our CAD on Box, but we keep running into limitations from Box that is holding us back from making that transition.
Our company is considering moving our AutoCAD files over to Box.com. We put some files on Box as a test run and AutoCAD's Drawing History feature allows us to see the version history of those files. However, there is a tool that is supposed to allow for you to click on that list of past versions and compare one to another but that feature isn't working currently, even though it works on other cloud services like one drive. AutoCAD said its on Box's end since it worked with other cloud services, but Box said they can't guarantee this feature would…
1 vote -
Sender details included with uploads
Our internal users receive an uploaded file notice but are not able to see who uploaded it. Can we receive sender details when external users are uploading files?
1 vote -
Box Shuttle - OneDrive Multi-geo Tenants
Having the ability to migrate data from MS OneDrive within a multi-Geo tenancy. Shuttle engineering team have confirmed and stated the Shuttle migration tool does not support Multi-geo tenants.
However is it possible to achieve this via the Box Consultancy (at a cost) using the full blown version of Shuttle!1 vote -
Provide notification when auto-provisioning of user accounts fails because a Box account already exists.
We use auto-provisioning to create Box accounts in our Box managed enterprise environment. When a user is added to a specific group in Azure AD, this kicks off something that creates the account in our Box environment. However, it is possible that users have an existing lite Box account from former roles. When this happens the auto provisioning fails without warning due to a duplicate account. We would like to be notified when this happens. We can see the error in the Azure logs but those are not easy to use for alerting due to sheer size and think this woudl be much easier coming from the Box side.
We use auto-provisioning to create Box accounts in our Box managed enterprise environment. When a user is added to a specific group in Azure AD, this kicks off something that creates the account in our Box environment. However, it is possible that users have an existing lite Box account from former roles. When this happens the auto provisioning fails without warning due to a duplicate account. We would like to be notified when this happens. We can see the error in the Azure logs but those are not easy to use for alerting due to sheer size and think this…
1 vote -
On Mac, Box Drive has problems opening files after install of Box Tools
I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.
I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)
I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.
I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please…
1 vote -
@mention notifications are sometimes unreceivable
Collaborated users can't receive notifications in some cases when they are mentioned in comments.
Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.
We would appriciate if you could tell us when this problem happens.
And, we hope this problem will be solved as soon as possible.<Referance>
https://support.box.com/hc/ja/articles/44177696363711 vote -
Delegator Role on Box Sign prior to sending out document
The idea is similar to adobe sign where we can assign a delegator to fields which basically means it forces that person to delegate the document for signature. I know box sign already has delegation which is called 're-assign request' but this is not ideal as some of our teams have noticed where people cut corners and sign on behalf of that person.
This way it can be enforced from the get go.
14 votes -
Data Insights for Box Tasks
I am looking for a way to see a matrix of box tasks for each member of my team with their status, completion, etc. for all members of my team. Ultimately a dashboard view that indicates the number of tasks received, approved, denied, completed, outstanding, and overdue. Alternatively, a data connection to Monday.com or PowerBi would assist in seeing where we are at individually and as a team.
3 votes -
Bulk edit folder settings in the admin console
Grant the ability to bulk edit folder settings in the Admin Console. We recently made changes to our Enterprise folder settings. Updating these settings was not completely retroactive and did not propagate for all subfolders, resulting in either having to update folders individually or using the API. We would like the ability to have a feature for bulk editing folder settings natively in the Admin Console that can be retroactive and will propagate to subfolders.
16 votes -
No "print" option like in Box Notes
There's no way to export or print the Canvas. This ability exists in Miro, so if Canvas were to offer this, we could likely cut out our Miro licenses. This ability exists today in Box Notes, so it would make sense for it to be available in Canvas as well.
21 votes -
Enable option to turn on Optimal Character Recognition (OCR) for all documents
Enable option to turn on Optimal Character Recognition (OCR) for all documents.
This is important for Search and Data Leakage Prevention (DLP)/Ethical Walls.
E.g. a Driver's License, Passport, etc. image gets uploaded, then Box DLP doesn't recognize this today.
28 votes -
Locating who/when files are Moved/Removed (accidentally or on purpose)
If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help users to find the content again.UPDATE: The owner moved the content, and changed the access list. So in the end, the URL Was still correct, but my access had been removed. Either way, other people having an access issue wouldn't have known who to contact.
If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help…2 votes -
hidden files
We use Box Drive for Backup purposes (company policy dos not allow any other product for that purpose). Would be great to have a possibility to upload also the hidden config files which are marked with a dot in front of the filename (e.g. .abc-config) using macbook.
2 votes -
Shuttle - add cloud fast path features
As in the Cloud Fast Path environment, Shuttle admins need the ability to
schedule transfer/simulation jobs
generate email notifications when jobs fail/succeed (!)
allow other users to view job progress4 votes -
Accurate File Count - Script Automation or Access
As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.
The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run this script or provide the script for Users to be able to run after they performed an upload. The automated execution of the script could be run as a last step of a folder upload or it could be scheduled to run 1 or 2 times per day as in a cron job. Ultimately the file count must be accurate for us to prevent unnecessary work to identify if all files were successfully received by BOX.
We also have API access to our BOX account, so as a last resort, giving us the ability to run the script once we finished uploading thousands of files would be an acceptable solution until the problem is fixed by BOX.
As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.
The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run…
2 votes -
Show all uncompleted tasks on iPad
Currently you can only check up to 20 tasks in the Box iPad app.
However, when you are high up in the company, there are many tasks sent to you throughout the day and cannot see all the uncompleted tasks inside iPad.It would be great if you can increase the numbers of tasks shown or show all the uncompleted tasks on iPad too.
7 votes
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