Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10097 results found
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Delete User App Authorization
It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.
Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.
1 vote -
Report on file insights for all files
Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files have high views and which are not being viewed at all, across the file corpus, without a report. Manually navigating to file insights for each individual file, exporting, then merging all reports, for hundreds or thousands of files, is not feasible. Please provide a report to deliver thisCurrently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…1 vote -
Restrict Hub Shared Link Creation to Admins Only
Many users can access a Hub via its shared link.
However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.
Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.
It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.
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Hubは共有リンク経由で多くのユーザーがアクセスできます。
しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。
Hubの共有リンクの発行は、Hubの共同所有者にもさせないように、さらに強い制限（管理者以外Hubの共有リンク発行不可）があると嬉しいです。Many users can access a Hub via its shared link.
However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.
Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.
It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.
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Hubは共有リンク経由で多くのユーザーがアクセスできます。
しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。…1 vote -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
2 votes -
Delete or hide Source Systems without having to delete all associated jobs
The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.
Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin side.
The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.
Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin…
1 vote -
Improve Box Shuttle Filter to search by Source System
I'd like to be able to filter the Shuttle job list on the name of a source system.
This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.
1 vote -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
Therefore, we strongly request improvements.【In Japanese】
＜タイトル＞
Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
＜本文＞
Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
この事象は下記に記載があります。Boxプレビューの概要 – Box Support
https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。
編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
そのため、改善を強く要望いたします。In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
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5 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
Saved as Default: Search by Name
If you change your organization display to ‘By Name,’ it should remain consistent across all folders and be saved as the default. You can always switch back to ‘Last Updated’ if needed. Ideally, I’d like mine to stay set to ‘By Name,’ or have a navigation setting where you can choose your preferred organization as default.
1 vote -
Resize navigation pane
There should be a way to resize the width of the quick access navigation pane on left of screen. Most locations are cut off and unable to see what they actually are.
1 vote -
Improvement of API performance and creation of guidelines for API usage
When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.
We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.
Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.
This is hindering proactive API development. Please create clear guidelines that specify the details regarding API performance.
(In Japanese)
APIパフォーマンスの向上とAPI利用ガイドラインの作成：BoxのAPIを活用する際、1フォルダあたりのコンテンツが膨大だったり、フォルダへの招待数が多い場合、処理速度が大きく低下してしまい、処理が完了するまで多くの時間がかかり不満に思っています。
より快適でスピーディな処理をAPIで実現したいので、API利用時のパフォーマンス向上をしてほしいです。また、現時点ではAPIパフォーマンスに関するガイドラインが存在しないため、検証ベースでパフォーマンス低下の可否を確認するしかありません。
そのため、積極的なAPI開発の妨げになっています。 APIパフォーマンスに関する仕様を明確にまとめたガイドラインを作成してください。When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.
We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.
Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.
This is hindering proactive API development. Please create clear guidelines…
20 votes -
The maximum number of Platform apps that can be registered should be increased.
Currently, the maximum number of approved Platform apps is limited to 100.
If we create an app for each affiliated company within the tenant, 100 is not sufficient.
We would like the maximum number of Platform apps that can be registered to be significantly increased.(In Japanese)
現在、アプリの登録上限は100件までですが、テナント配下で組織ごとにアプリを作った場合、足りなくなる可能性があります。
登録できるPlatformアプリの数をもっと増やしてほしい1 vote -
Support MS Teams Integration on GCCH
Would like to see Box to able to integrate with Microsoft Teams on a GCH environment without having to sideload Box into the environment by a system integrator to get it to work.
1 vote -
Simply MFA enablement to provide a simple SINGLE notice to collaborators that MFA was enabled for company "X"
Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).
Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file or folder that requires MFA and only if they have not already setup MFA, or optionally, send only a SINGLE email to an external collaborator indicating that MFA had been enable by a specific company and if they wanted to access any of those files, the would need to setup MFA by accessing their Box account.
One email, rather than hundreds or thousands.
Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).
Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file…
1 vote -
File Outcome Actions for Form Uploaded Files
Include the ability to take file actions on files uploaded from a Box Form like you can in Relay. We have several Forms and Relays that not only take text/date/dropdown input but also have file upload fields and were hoping to move them to Automate so that we could take advantage of the additional features, but are unable to since there is no option to use an Outcome to take action upon the uploaded files.
1 vote -
Setting to allow classification additions/increases but not deletions/decreases
Box Shields allows you to disable classification modifications for everyone except admins, but this is too restrictive. What we're looking for:
- Allow classification labels to be ranked by sensitivity
- Add configuration setting to allow Editors to add/increase sensitivity but not be able to delete/decrease sensitivity.
Without this, we're finding we have to choose between diffusing accountability of classification labels vs. administrative overhead of having an admin or owner manage all classification label additions.
1 vote -
Naming the photos
I have a problem. Box app names the photos with ":" marks on the time stamp and my desktop app doesn't want to download the photos with ":" -markers. This is a bad bug. I didn't find any setting to adjust the structure of the photofiles name.
1 vote -
Section to know who our buisness subscription contact is
Could there be a section within our account that shows our current point of contact (e.g. Account Manager)?
Our point of contact appears to change frequently, and we are often contacted by different people with various roles. It can be difficult to keep track of who we should contact when we need assistance.
1 vote -
Implementation of the “Keep me signed in” and “Resume from the last viewed screen” features in Personal Settings
Please keep user sessions active for a certain time even after the browser is closed.
Specifically, we would like users to be able to resume their work from the folder or screen that was open the last time they accessed Box, rather than from the home screen.
Please also allow users to select and change these options in their personal settings.
Currently, the session ends every time the browser is closed, requiring users to start from the login screen each time, which results in time loss, especially when working within deep folder hierarchies.＜個人設定の中に、「セッションの保持」と「最後に表示した画面から再開する」機能の実装＞
ブラウザを閉じた後でも、一定時間はユーザーセッションを維持してください。
具体的には、ホーム画面ではなく、ユーザーが最後にBoxにアクセスしたときに開いていたフォルダまたは画面から作業を再開できるようにしてください。
また、ユーザーが個人設定で選択・変更できるようにしてください。
現在は、ブラウザを閉じるたびにセッションが終了し、ユーザーは毎回ログイン後の画面から操作を開始する必要があるため、特に深いフォルダ階層で作業する場合に時間のロスにつながっています。1 vote -
Ability to invite external unmanaged users into Box Apps
We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.
Use Case Example:
A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.24 votes
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