Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9995 results found
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Ability to see level at which a classification was applied.
Ability to see level at which a classification was applied, much like permissions.
1 vote -
Upload data with binary
Allow to attach additional data points (metadata) while uploading the binary file to Box.
Currently we have to make separate API call to Box's metadata endpoint.
This would be very useful as could simplify our flows and reduce API calls.6 votes -
event stream api
Within the Event stream API, have the ability to filter events by folder ID in the “Get Enterprise Events” API call.
In addition, add missing data in Response certain event types such as:
- Folder delete doesn't give file path
- Copy gives item id of source but not name or link
- Rename doesn't give source file path
10 votes -
Using variables in Box Relay messages
When sending messages using the Box Relay feature, it would be more convenient if variables could be used within the message.
For example, if you use the name of the file that triggered the flow as a variable and send a message saying "Approval of the submitted file named <variable> has been completed," it will be clear which workflow has completed.12 votes -
Expand 1000 character prompt limit
The prompt limit of 1000 characters is way too small for anything but simple requests. Users are unable to feed in much additional data for comparison to the source document, greatly limiting the capability of the tool. Much better results are derived from loading the source document and any other required information into ChatGPT, with a larger and multimodal prompt.
16 votes -
Use relay to move files to an archived folder based on a metadata date condition
We have a relay workflow that accepts a file via "File Request" (Trigger) and has a metadata values attached, we want the file to be moved to another folder (Archive) based on the expiration date on the incoming metadata template.
In a subsequent trigger we are unable to make the expiration date condition of the metadata "if older than a year" only a set date picked from the calendar. It would be great to have a custom condition based on the values accepted on the metadata templates.1 vote -
Cannot specify official apps in Shield's list
The Shield List allows third-party integration tools to be configured as integrations, but official apps such as Box Mobile App and Box Edit cannot be configured.
This causes the following problems.
- Mobile apps cannot be excluded from “suspicious session” detection. Since mobile apps are accessed via carrier lines, their IP addresses are different from those of PCs, and if they are accessed at the same time, they are detected as suspicious sessions.
- Office co-editing cannot be added to the linked apps whitelist in the access policy. It is impossible to control “prohibit DL on BoxDrive, but allow Office…5 votes -
Addition of palm rejection function
[Reason for requesting implementation of the function]
When using Box Sign, fingers or hands can touch the screen and cause unintended lines to be drawn.
This can be prevented by being careful not to touch the screen, but since we sometimes ask customers to sign documents,
it would be very much appreciated if a palm rejection function was added.2 votes -
File Container Name on Add to Hubs
When adding to Hub from Box, the File Block Title does not show, making it confusing to select the correct block to add to.
2 votes -
Multiple metadata templates can be added to Hubs
Currently, only one metadata template can be added to the Hub search function, but we would like to set up multiple templates.
Customer use case:
The customer is using metadata on a business unit basis, and is designing metadata templates on a smaller scale than the Hub. (Example: Sales campaign management)
The customer is concerned that if they create a Hub for the sales department, they will only be able to search metadata related to sales campaigns, and there will be no opportunity to improve searchability using other metadata.
現状Hubの検索機能に追加できるメタデータテンプレートは1つだが、複数設定したい。
顧客ユースケース:
顧客は業務単位でメタデータ活用を進めており、Hubよりも小さな単位でメタデータテンプレートを設計しています。（例: 営業キャンペーン管理）
営業部用のHubを作った場合に営業キャンペーンに関するメタデータ検索しかできず、その他のメタデータを使った検索性向上の機会がなくなってしまうことを懸念しています。2 votes -
Confirmation Dialog for DAdd Confirmation Prompt Before Uploading Files in Box Web torag-and-Drop File Uploads to Prevent Accidental Uploads
While a similar request has been made for Box Drive, I believe that the same risk of accidental file uploads exists when using Box via the web interface. In particular, there is a concern about the unintended upload of important files to the wrong folder, which could result in information leaks. Unlike bulk operations, even a single mistaken upload of a sensitive file can have serious consequences.
Therefore, I would like to request the addition of a confirmation message or dialog before uploading files in Box (web version), especially when using drag-and-drop or other upload methods, to help prevent accidental…
1 vote -
Increase Box Sign File Size Limit >30MB
Currently, the file size limit is 30 MB. Can the limit be increased?
21 votes -
Box Shield to include volume Deletion actions as a Threat Detection Alert
Consideration to include high volume of deletion requests; delete at root level,; delete large number of files in a folder as an Anomalous Event within Shield Threat detection.
3 votes -
How to Replace SharePoint with Hubs
🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:
- Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
- A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
- Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
- Ability to embed a video for viewing within the Hub
- Ability to assemble…
2 votes -
Update Metadata Through Relays
This is a function that is already available in the API, but it would be nice to be able to dynamically change metadata values on a template that has already been applied previously through Box Relays.
For example, if I have a document with a metadata field and value of 'Status: Inactive' and I run the document through a flow that has it approved via a task, I would like to be able to change the metadata to read 'Status: Active' as an outcome of the flow.
2 votes -
Export Files from Your Box Drive to Local Drive
Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.
With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it…
1 vote -
add sorting option to status for managed users
Under managed users tab, you can sort by email but cannot sort by status. Would like the option to sort by status to organize managed user by status
5 votes -
Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin…
1 vote -
Enable Advanced Boolean Search Filters When Exporting Legal Hold Content
While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.
Proposed Enhancement:
Integrate Boolean search operators into the Legal Hold export interface.Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.
Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).
Display matching results with export…
1 vote -
Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content
The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.
For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata
1 vote
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