Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9637 results found
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Help Microsoft to Fix Entra SSO Auto-Provisioning
We have confirmed with Microsoft a bug in Entra ID (Azure AD) SSO Auto-Provisioning, where an update of any user attribute also updates the user's Allocated Storage (a.k.a. space_amount) to Unlimited (a.k.a. a very high number). Since Microsoft offers the integration as an Enterprise Application, they need to fix this.
In the meantime, Box should document the situation, do whatever they can to offer a workaround, and assist Microsoft to expedite the fix.
(See also https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-tutorial & https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-userprovisioning-tutorial for context.)
1 vote -
Box Notes - Cell text justification not consistently applied
In Box Notes, when I click (+) at the bottom of a table, the justification from the cell above is not respected. Instead, it appears the justification from the cell to the left takes priority. This means that when adding more rows, presumably to extend columns, the formatting within each columns can become inconsistent.
1 vote -
Ability to return all files and folders from a specific folder name
Currently , using the Folder API call with 0 for folder_id at the Root Level will return all the files/folders that the user is permissioned for.
GET https://api.box.com/2.0/folders/:0Request to do the same, but for a specific folder’s scope:
GET https://api.box.com/2.0/folders/SPECIFICFOLDERNAME/:01 vote -
box relay
Box Relay Processing Delay
Our client experienced significant delay in Box Relay Processing.
This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
We hope Box Relay be fixed and this problem will be improved.Thanks.
※1
I have shared the link above.
Please follow the link provided above.
https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQBox Relayの処理遅延
弊社のクライアントは、Box Relay処理について大きい遅延がありました。
Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。以上、よろしくお願いいたします。
※1
参考リンク：https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQBox Relay Processing Delay
Our client experienced significant delay in Box Relay Processing.
This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
We hope Box Relay be fixed and this problem will be improved.Thanks.
※1
I have shared the link above.
Please follow the link provided above.
https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQBox Relayの処理遅延
弊社のクライアントは、Box Relay処理について大きい遅延がありました。
Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。以上、よろしくお願いいたします。
※1…
4 votes -
Allowing Box Drive to be enabled or disabled for specific users or groups
I have found it inconvenient that Box Drive can only be enabled or disabled for all users uniformly.
I believe that allowing Box Drive to be enabled or disabled for specific users or groups would provide more flexible operation. Implementing this feature could enhance security and operational efficiency. I would greatly appreciate your consideration of this request.
2 votes -
2-step verification shoud be avaiable for free plan also
2-step verification should be also available for free plan not only for paid.
The option is avaiable for free in Gmail and its a good ideea to have it also here.1 vote -
Hubs - Allow Hub editors to remove/hide file details
Will we have the option to remove extra file details like the date created, file size, and file creator?
5 votes -
Box Hubs Box AI does not register all the documents added to that Hub
Box AI does not recognize all the documents in the Box Hub, and seems to recognize old documents that were removed from the Hub. Currently when I ask Box AI what documents are in my Hub it states only 2 documents out of 10 and one of those documents was previously removed.
5 votes -
Box Drive Windows Drive Letter
We work with Box Drive more than using the Box Web App.
It would be useful to have a plugin that maps Box to a drive letter rather than going to the shared link for the web or for example "C:\Users[USERNAME]\Box[Account Folder][Another Account Folder]" Only having a path going directly to Box[Account Folder][Another Account Folder] by default would be a great thing to have.
4 votes -
Document Manipulation & Editing Capabilities
Ability to extend Box AI’s capabilities to perform calculations within certain documents (spreadsheets) and extract or insert this information into a box document or worksheet. For example, when calculating two fields within a spreadsheet, Box AI outputs this in a table view and can insert this information into the document as a separate field or a separate worksheet. This functionality is available in ChatGPT 4.0, Copilot, etc.
2 votes -
drawio
I would like to be able to preview documents created with draw.io.
https://www.drawio.com/6 votes -
I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,
I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,
1 vote -
Make it possible to divide the content display area into two areas
I want to be able to divide the content display area into two areas and display different folders.
I also want to be able to move or copy content between areas by dragging and dropping.1 vote -
2 votes
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Prevent the search window opened from the BoxDrive notification icon from closing automatically.（BoxDriveの通知アイコンから開く検索ウインドウが勝手に消えないようにする）
When you click the BoxDrive notification icon, the search window that appears automatically hides when you click on search results or other windows. To check files one after another from the search results, you have to click the BoxDrive notification icon again to display it, which is cumbersome. I want to make this a pop-up window that does not hide until I click the close button.
(in Japanese)
BoxDriveの通知アイコンをクリックして表示される検索ウインドウは、検索結果をクリックしたり他のウインドウをクリックしたりすることで自動的に非表示になる。
検索結果から次々とファイルを確認するためには、再度BoxDriveの通知アイコンをクリックして表示させねばならず操作が煩雑である。
これをポップアップウインドウにし、閉じるボタンをクリックするまでは非表示にしないようにしたい。1 vote -
Please remove the word "Download" from the download button
Please remove the word "Download" from the download button at the top right of the Box document screen and move it to the edge. Our internal analysis using Pendo revealed that users unfamiliar with Box often click the download button instead of sharing links because of the presence of the word "Download." This leads even experienced file server users to mistakenly press the download button. Please make the button smaller to prevent this.
1 vote -
Search Function is Horrible
The search function on box is just atrocious and never returns any of the documents or folders im actually looking for. I type in a very specific key word and i either get no results found or a list of a seemingly random selection of docs that are far off from what I'm looking for. Trying to get even more granular just makes the search function perform worse!
4 votes -
Folder migration improvements
Folder migration improvements
The current process for changing folder ownership and transferring it to a new location is cumbersome and inefficient. It involves:
1) Logging into the Admin Console and impersonating the owner's account to change the folder ownership.
2) Waiting an unspecified amount of time for the change to take effect.
3) Logging in as the new owner to move the folder to its new location.
4) Waiting again for another unspecified amount of time for the move to finalize.We are undertaking a large-scale project to transfer folder ownership from individual accounts to a service-level account and reorganize them. This process is not scalable and unnecessarily complex, creating significant delays. Instead of getting bogged down in these technical steps, I would prefer to focus on the organizational aspects of the project.
Suggestions for improvements:
1) Add an estimated timer as to how long folder moves / ownership changes will take (so I can communicate with my staff on downtime). My team has engaged with Box Support as well as Box Professional Services teams multiple times and neither has been able to give us a clear answer as to what is the dictating metric for now long changes to folders takes -- is it the number of item count or size in data?
2) Consolidate folder moves / ownership changes into a single step.
3) Add option to automation capabilities to automate the above at scale with preset source/destination pathings and desired owners.Folder migration improvements
The current process for changing folder ownership and transferring it to a new location is cumbersome and inefficient. It involves:
1) Logging into the Admin Console and impersonating the owner's account to change the folder ownership.
2) Waiting an unspecified amount of time for the change to take effect.
3) Logging in as the new owner to move the folder to its new location.
4) Waiting again for another unspecified amount of time for the move to finalize.We are undertaking a large-scale project to transfer folder ownership from individual accounts to a service-level account and reorganize…
1 vote -
About BoxDrive upload error notification messages
<BoxDrive upload error notification off function added>
Regarding the desktop notification method when a BoxDrive upload error occurs,
From version 2.41 onwards, a message similar to a Windows notification may be displayed.
I would like each user to be able to set whether or not to display the message.supplement:
Since it was not displayed until now, past errors are accumulated,
Since the accumulated amount is displayed as a message, some users may have more than 200 messages displayed, and the messages will be displayed periodically until they are resolved.
Since it will take time to resolve the error, I would like you to add a function setting to turn off the message display. Also, the reason why errors occur frequently is because the automatic locking and unlocking of files is done through registry settings, and these settings are not very reliable.
Thank you for your understanding.＜BoxDriveのアップロードエラー通知オフ機能追加＞
BoxDriveのアップロードエラー発生時のデスクトップ通知方法について、
バージョン2.41以降よりWindows通知のようなメッセージが表示されるようになったかと思いますが、
メッセージを表示させるかどうかはユーザーごとに任意で設定できるようにして頂きたいです。補足：
今まで表示されなかったので過去のエラーが蓄積されており、
その蓄積分も含めてメッセージで表示されるためユーザーによっては表示が200件を超え、解消されるまで定期的に表示されます。
エラー解消に時間がとられてしまいますので、メッセージの表示をオフにする機能設定を追加して頂きたいです。またエラーが頻発する理由としては、ファイルの自動ロック・解除をレジストリ設定で行っており、その設定の確実性が高くない為です。
宜しくお願いいたします。<BoxDrive upload error notification off function added>
Regarding the desktop notification method when a BoxDrive upload error occurs,
From version 2.41 onwards, a message similar to a Windows notification may be displayed.
I would like each user to be able to set whether or not to display the message.supplement:
Since it was not displayed until now, past errors are accumulated,
Since the accumulated amount is displayed as a message, some users may have more than 200 messages displayed, and the messages will be displayed periodically until they are resolved.
Since it will take time to resolve the error, I…1 vote -
Ability to Define which folders/files are included in Box AI answer
Admins have the ability to define which files and folders are included in Box AI.
For example - at our oganization there are multiple SOPs and other operational documents that are useful but saved in different root folders.
This would enable admin/folder owner to determine if folder/file is to be included into Box AI Queries
3 votes
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