9943 results found

1. Aspect ratio of files imported by Box Sign

   Aspect ratio of files imported by Box Sign
   When loading PowerPoint or Word into Box Sign, the aspect ratio may be changed and converted to PDF.
   I would like it to be converted to PDF with the aspect ratio of the original file.

   ＜Box Signで読み込んだファイルの縦横比について＞
   Box Signで、PowerPointやWordを読み込んだ際に、縦横比が変更された状態でPDFに変換されることがある。
   元ファイルの縦横比を保ったままPDF化されるようにしてほしい。

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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2. I want to create a temporary file when using Box Sign templates.

   https://support.box.com/hc/ja/articles/4404094944915
   When sharing templates on the above page, we recommend adding collaborators as "viewers". However, if the template save folder and completed document save location are set to "Viewer", the file name cannot be changed.
   If you use this as is, files with numbers such as "(1)" in the template file name will be mass-produced, and visibility will be poor.

   I would like to be able to copy the template file to a temporary folder before "sending a request" and be able to change the file name.
   This will prevent unnecessary files from being saved in the template folder if "Send Request" is not clicked, making it even more convenient.

   in Japanese

   https://support.box.com/hc/ja/articles/4404094944915
   上記ページでテンプレートを共有する場合、コラボレータを「ビューアー」として追加することを推奨されていますが、テンプレートの保存フォルダおよび完了したドキュメントの保存場所が「ビューアー」になっていると、ファイル名の変更ができません。
   このまま使用すると、テンプレートファイルの名称に「(1)」などの番号が付いたファイルが量産されることになってしまい、視認性がよくありません。

   「リクエストの送信」前にはテンプレートファイルをテンポラリフォルダにコピーしする流れにして、ファイル名の変更ができるようにして欲しいです。
   そうすると「リクエストの送信」をクリックされない場合に不要なファイルがテンプレートフォルダに保存されない動作となり、さらに利便性があがると考えます。

   https://support.box.com/hc/ja/articles/4404094944915
   When sharing templates on the above page, we recommend adding collaborators as "viewers". However, if the template save folder and completed document save location are set to "Viewer", the file name cannot be changed.
   If you use this as is, files with numbers such as "(1)" in the template file name will be mass-produced, and visibility will be poor.

   I would like to be able to copy the template file to a temporary folder before "sending a request" and be able to change the file name.
   This will prevent unnecessary files from being saved in the template folder if… more

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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3. Bandwidht monitor and reports

   As there is this mostly new policy in regards of the bandwidth limit per user (1 Tb), which in case of any user using more than the limit will automatically closes the account (loosing all the information), I suggest the creation of a command which allows the admin to monitor very clear the bandwidth usage, so measures can be taken if the limit is being reached.

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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4. BoxDrive behavior of files with the “Browser Use Only” classification label

   We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
   However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
   Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

   (1) The basic specification of BoxDrive is that the existence of the contents in the invited folder itself is visible, but when you try to open it, if you do not have download privileges, you cannot download the cached data and cannot open it (editing or even previewing is not possible), but if you do not have download privileges, you can open the cached data in the browser. If you have the preview authority, can you take action such as automatically transitioning to the browser to preview the data?

   If it is difficult to change (1), could you add a function to filter files that cannot be opened from Box Drive (according to conditions such as permissions, labels, etc.)? We are concerned that this will cause confusion among users, lower utilization rates, and unnecessary inquiries, which will lower the efficiency of the entire organization.

   Officeアプリを共同編集するために、「ブラウザーのみ利用」の分類ラベルを設定し、ダウンロード制限をかけブラウザでのみ共同編集できるように強制する運用を検討しております。
   しかし、「ブラウザーのみ利用」のラベルが対がファイルをで開こうとした場合、ダウンロード制限がかかっているためビューアやプレビューアが開くことができない挙動となってしまいます。
   また、BoxDriveからBoxNoteを開くときにはブラウザに遷移いたしますが、Officeファイルは右クリック＞Box.comで開き、プレビューを行い、編集時はOnline編集を実施する必要があります。

   ①BoxDriveの基本仕様として、招待されたフォルダ内のコンテンツの存在自体は見えるのに、いざ開こうとした際に、ダウンロード権限がないとキャッシュデータをダウンロードできず開けない(編集はおろかプレビューすら出来ない)状態ですが、ダウンロード権限がなくともプレビュー権限があるのであれば、ブラウザへ自動遷移してプレビューさせるなりの対応いただけないでしょうか。
   ②①の変更が難しい場合、Box Driveから開くことができないファイル(権限やラベル有無等の条件に応じて)はフィルタ表示させるような機能を追加いただけないでしょうか。BoxDrive上見えているのに、開くことができない運用はユーザの混乱を招き利用率が低下及び、無駄な問い合わせが生じ組織全体の効率が下がることを懸念しております。

   We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
   However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
   Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

   (1) The basic specification of… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Cancel Download(s)

   It's absolutely insane that you cannot cancel file downloads from within the interface. I just started to download a folder locally (make available offline or Download Now option) and realized I didn't need the folder. I cannot cancel it. I have to wait till it finishes to remove it.

   15 votes

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Using Box with FTPS and MFA

   We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
   1. They do not provide service accounts to facilitate this
   2. They do not allow per-user control over MFA settings
   3. The process to login when MFA is enabled is manual and cannot be automated.
   4. FTPS only works with SMS MFA

   We would like the following product enhancements:
   1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that doesn't compromise security but allows for the necessary automation.
   2. User-Specific MFA Settings: The capability to enforce MFA selectively for certain users or groups, allowing for automated scripts to run under specific, controlled conditions.

   We believe these features would benefit many of your clients who require both stringent security measures and efficient automated processes.

   We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
   1. They do not provide service accounts to facilitate this
   2. They do not allow per-user control over MFA settings
   3. The process to login when MFA is enabled is manual and cannot be automated.
   4. FTPS only works with SMS MFA

   We would like the following product enhancements:
   1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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7. Enable AutoCAD Drawing History Comparison

   Our company is considering moving our AutoCAD files over to Box.com. We put some files on Box as a test run and AutoCAD's Drawing History feature allows us to see the version history of those files. However, there is a tool that is supposed to allow for you to click on that list of past versions and compare one to another but that feature isn't working currently, even though it works on other cloud services like one drive. AutoCAD said its on Box's end since it worked with other cloud services, but Box said they can't guarantee this feature would work and basically just put their hands in the air. Please consider reviewing this and seeing what can be done to address this missing functionality. There are so many benefits that could be had by us putting our CAD on Box, but we keep running into limitations from Box that is holding us back from making that transition.

   Our company is considering moving our AutoCAD files over to Box.com. We put some files on Box as a test run and AutoCAD's Drawing History feature allows us to see the version history of those files. However, there is a tool that is supposed to allow for you to click on that list of past versions and compare one to another but that feature isn't working currently, even though it works on other cloud services like one drive. AutoCAD said its on Box's end since it worked with other cloud services, but Box said they can't guarantee this feature would… more

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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8. Sender details included with uploads

   Our internal users receive an uploaded file notice but are not able to see who uploaded it. Can we receive sender details when external users are uploading files?

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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9. Box Shuttle - OneDrive Multi-geo Tenants

   Having the ability to migrate data from MS OneDrive within a multi-Geo tenancy. Shuttle engineering team have confirmed and stated the Shuttle migration tool does not support Multi-geo tenants.
   However is it possible to achieve this via the Box Consultancy (at a cost) using the full blown version of Shuttle!

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   0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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10. Provide notification when auto-provisioning of user accounts fails because a Box account already exists.

    We use auto-provisioning to create Box accounts in our Box managed enterprise environment. When a user is added to a specific group in Azure AD, this kicks off something that creates the account in our Box environment. However, it is possible that users have an existing lite Box account from former roles. When this happens the auto provisioning fails without warning due to a duplicate account. We would like to be notified when this happens. We can see the error in the Azure logs but those are not easy to use for alerting due to sheer size and think this woudl be much easier coming from the Box side.

    We use auto-provisioning to create Box accounts in our Box managed enterprise environment. When a user is added to a specific group in Azure AD, this kicks off something that creates the account in our Box environment. However, it is possible that users have an existing lite Box account from former roles. When this happens the auto provisioning fails without warning due to a duplicate account. We would like to be notified when this happens. We can see the error in the Azure logs but those are not easy to use for alerting due to sheer size and think this… more

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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11. On Mac, Box Drive has problems opening files after install of Box Tools

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. @mention notifications are sometimes unreceivable

    Collaborated users can't receive notifications in some cases when they are mentioned in comments.

    Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.

    We would appriciate if you could tell us when this problem happens.
    And, we hope this problem will be solved as soon as possible.

    <Referance>
    https://support.box.com/hc/ja/articles/4417769636371

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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13. Delegator Role on Box Sign prior to sending out document

    The idea is similar to adobe sign where we can assign a delegator to fields which basically means it forces that person to delegate the document for signature. I know box sign already has delegation which is called 're-assign request' but this is not ideal as some of our teams have noticed where people cut corners and sign on behalf of that person.

    This way it can be enforced from the get go.

    14 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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14. Data Insights for Box Tasks

    I am looking for a way to see a matrix of box tasks for each member of my team with their status, completion, etc. for all members of my team. Ultimately a dashboard view that indicates the number of tasks received, approved, denied, completed, outstanding, and overdue. Alternatively, a data connection to Monday.com or PowerBi would assist in seeing where we are at individually and as a team.

    3 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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15. Bulk edit folder settings in the admin console

    Grant the ability to bulk edit folder settings in the Admin Console. We recently made changes to our Enterprise folder settings. Updating these settings was not completely retroactive and did not propagate for all subfolders, resulting in either having to update folders individually or using the API. We would like the ability to have a feature for bulk editing folder settings natively in the Admin Console that can be retroactive and will propagate to subfolders.

    16 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. No "print" option like in Box Notes

    There's no way to export or print the Canvas. This ability exists in Miro, so if Canvas were to offer this, we could likely cut out our Miro licenses. This ability exists today in Box Notes, so it would make sense for it to be available in Canvas as well.

    21 votes

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    not planned  ·  0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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17. Enable option to turn on Optimal Character Recognition (OCR) for all documents

    Enable option to turn on Optimal Character Recognition (OCR) for all documents.

    This is important for Search and Data Leakage Prevention (DLP)/Ethical Walls.

    E.g. a Driver's License, Passport, etc. image gets uploaded, then Box DLP doesn't recognize this today.

    28 votes

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    researching  ·  5 comments  ·  Security  ·  Delete…  ·  Admin →
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18. Locating who/when files are Moved/Removed (accidentally or on purpose)

    If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
    I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
    So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help users to find the content again.

    UPDATE: The owner moved the content, and changed the access list. So in the end, the URL Was still correct, but my access had been removed. Either way, other people having an access issue wouldn't have known who to contact.

    If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
    I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
    So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help… more

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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19. hidden files

    We use Box Drive for Backup purposes (company policy dos not allow any other product for that purpose). Would be great to have a possibility to upload also the hidden config files which are marked with a dot in front of the filename (e.g. .abc-config) using macbook.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Shuttle - add cloud fast path features

    As in the Cloud Fast Path environment, Shuttle admins need the ability to

    schedule transfer/simulation jobs
    generate email notifications when jobs fail/succeed (!)
    allow other users to view job progress

    4 votes

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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