Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9679 results found

  1. Multi-tenant support for Box Graph Connector

    It is a very common configuration to have a single Microsoft 365 tenant and a multi-tenant Box, but the Box Graph Connector is only available for one Box tenant.
    Box Graph Connector should be supported even if Microsoft 365 is single-tenant and Box is multi-tenant.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Ability to disable the ai

    Would like the ability to disable the ai thing. Everything I have ever asked the ai gives me the same result in it failing to read any document I give it. I have never found a use for this thing and I want to be able to disable it as it is way to intrusive.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to disable file preview in Box for Slack integration

    Whenever I share or hyperlink a Box link in Slack, it automatically attaches a Box preview card. This clutters messages and isn’t always necessary. Could you please check whether Box’s Slack integration settings allow us to disable or limit automatic link previews? This does not seem to be a feature I can disable on my account alone.

    According to Box documentation, this can be managed from the Box Admin Console → Apps → Slack Integration Settings, by disabling “Automatic link previews in Slack.”

    We would like to be able to be able to individually disable the file preview.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Ability to sort external users on the users page by column headers

    I would like the ability to sort the External Users by column, I'm not sure what order they are listed but would love to be able to sort by name or any of the other columns

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Show collaboration folder path for External users

    When we look at external users, now we can see a folder that they are collaborators in but we cannot see the path to it nor can we navigate to that folder. Can that functionality be added so we can more easily see what folders are shared and what is in them?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. transfer administrator role

    As the administrator of the BOX account for the Restless Legs Foundation, and due to my departure from the board, I would like to transfer my administrator role to my successor.

    I've completed the steps outlined under role transfer, but then receive an error message during verification:

    • You do not have permission to confirm this administrator transfer.
    • You cannot confirm the administrator transfer. Log out and try again after logging in as an administrator.

    I don't understand what this means. I'm logged in with my email account and password, in the admin console, and yet this message appears.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. .360.jpg files

    Previously, .360.jpg files could be viewed in 360° mode directly from the folder preview. After recent Box Previewer updates, they now open

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We would like to enhance the precision of exact match searches.

    We would like to enhance the precision of exact match searches.

    Even when using double quotation marks (““), the search results ignore case sensitivity. Additionally, if spaces or symbols (!#/, etc.) are included within the quotes, they are ignored instead of performing an exact match.

    For example, when I enter "Customer Support", the search results include "customer support" and "CUSTOMER SUPPORT". Similarly, when I enter "Customer/Support", the same results are displayed.

    【in Japanese】

    完全一致検索の精度をもっと改善してほしい。

    完全一致検索で二重引用符 (““)を使っているのに中の語句が大文字小文字関係なく検索結果に出てしまう。
    また、二重引用符 (““)の中の言葉に空白スペースを入れた場合や記号(!#/など)を入れた場合、完全一致ではなく無視されてしまう。

    例:"Customer Support”と入力した場合、検索結果に「customer support」や「CUSTOMER SUPPORT」という結果が混ざる。
    "Customer/Support”と入力した場合も、先ほどと同じ結果が表示される。

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. locked pdf files can be overwrote from web based pdf viewer

    When you fill out a pdf form in the pdf web viewer you are able to bypass the lock and save the filled out form overtop of the locked pdf. This seems like a design flaw since it allows users to overwrite pdf templates with forms data. I would like to see the lock functionality extended to include pdf’s opened with the web app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. ChatGPT connector

    Current customer using the ChatGPT plug in with Box and need to prevent the ChatGPT API from triggering a piece of content download notification to the owner of the file or folder. Would there be a way to get the text rep without it being treated as a download, or a way to exclude certain actions from the notification stream?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. create pdf in relay

    I'd like to be able to generate a PDF of a file when approval is complete as the final workflow step, so the pdf version can be sent to the customer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Report configuration listing in the file details or view

    Clients have continually requested the ability to see how they have configured their reports after they have run. In the current state they need to take a screenshot of what they have done in the configuration pane to refer back to

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Masking Sensitive Fields in a Box Form

    Posting a customer feature request:

    Box to mask the field while the person is filling out the Box form. (i.e. Right after the SSN field is inputted, the Form field automatically gets masked).

    Also requesting to have the fields masked in viewing a form submission within Box.

    Ideally when building out the form, we can have a checklist next to the field indicating "mask for sensitivity" or something like that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Docsend Features

    Hi Team, someone at RH brought to my attention a service from Dropbox called DocSend. It has many security features that Box already offers, but a notable highlight is the ability to track how long someone views a document and provides analytics on the time spent on specific pages.
    Can Box add a similar feature? I would like our staff to stay on a unified platform and not need to open a Dropbox account.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Progress rate of bulk data restoration and deletion

    I want to know if there is a feature to monitor the restoration progress from the management console when restoring data in bulk from the trash. Also, I would like a feature to track the progress of bulk data deletion from a folder from the management console.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Send a welcome email to external users on sharing documents with them?

    Currently, external users receive only an invitation email. We would like to send a welcome email along with the invitation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. About the Box Hubs home screen

    I would like to be able to change the display position of each hub and group them by category on the Box Hubs home screen.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add new formats to formatting text tags (年月日, yyyy/mm/dd)

    Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.

    These are formats that are very commonly used in contracts and invoices.
    1. yyyy/mm/dd → 2025/06/06
    2. yyyy/m/d → 2025/6/6
    3. yyyy年mm月dd日 → 2025年06月06日
    4. yyyy年m月d日 → 2025年6月6日

    ーーーーーーーーーーーー
    DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。

    これらは契約書や請求書でとてもよく使う書式です。
    1.yyyy/mm/dd → 2025/06/06
    2.yyyy/m/d → 2025/6/6
    3.yyyy年mm月dd日 → 2025年06月06日
    4.yyyy年m月d日 → 2025年6月6日

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Doc Gen  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others

    We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base