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  1. 0 votes

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    0 comments  ·  Web App  ·  Admin →
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    Thanks for the suggestion!
    Unfortunately, at this moment we don’t have the technical bandwidth to support Arabic and other right-to-left languages.
    Thanks

  2. Prompt to accept TOS for external users

    Scenario:

    An enterprise requires custom TOS to be accepted. If those TOS change, external users no longer see the folders they had access to from that company. They do not receive a message that explains why.
    It would be helpful if they were directed to log in via computer and accept Terms of Service.

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    0 comments  ·  Mobile  ·  Admin →
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    not planned  ·  tosin responded

    There are no APIs available for the mobile apps to perform TOS functionality.

  3. Remove Option to Download or Edit A Quarantined file.

    Remove the option for a user to Download or Edit a quarantine file within Box. This affects security of sensitive information being shared by users.

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    0 comments  ·  Governance  ·  Admin →
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    not planned  ·  Anonymous responded

    The user who uploads the file already has access to the file in some form – that is why we allow them to download the file if it violates a policy, because it does not extend access.

    We do not have plans to change this behavior.

  4. Block Uploads of File Types, rather than quarantine upon upload

    We want the option to totally prevent the upload of any specified file types to users accounts.

    We do not like the current method that still allows files to be uploaded, but are quarantined. Users can still download or edit the file as an option.

    We want complete restriction of specified file types being uploaded by users.

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    not planned  ·  Anonymous responded

    The user who uploads the file already has access to the file in some form – that is why we allow them to download the file if it violates a policy, because it does not extend access.

    We do not have plans to change this behavior.

  5. 0 votes

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    not planned  ·  0 comments  ·  Mobile  ·  Admin →
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  6. 0 votes

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    not planned  ·  kwarudkar responded

    The solution to this issue is to transfer ownership of folders prior to deletion of the user account to avoid loss of data.

  7. 0 votes

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    0 comments  ·  Governance  ·  Admin →
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  8. Apply "sort by name" function to shared links and collaboration invites.

    It is challenging for external clients to locate the proper folder.

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  dfisher responded

    Thank you for the suggestion! We’re not planning to change the defaults for users without Box accounts.

    The recipient can choose to sort by name instead using the “View Options” button at the top of the files list.

  9. Preview in icon rather than the normal file type icon display

    We uses several files, often with long naming conventions, within folders. We generally access these files through iPads while working remotely.

    Preview often does not load for all of our files so we would like to have the file type icon that normally is next to the file name be a small preview of the file. This would allow our agents to quickly see a glimpse of the file before having to load the preview for all of the files.

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    0 comments  ·  Mobile  ·  Admin →
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    not planned  ·  tosin responded

    The loading time for the file and folder tree would cause massive performance issues if they were thumbnail views. That being said, we may explore alternative methods to resolving the long file name issue.

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    0 comments  ·  Governance  ·  Admin →
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    not planned  ·  Anonymous responded

    The intention behind the design of Retention is that users can change their folder structure in a way that is relevant to them while preserving the enforcement of Retention rules. We do not plan to change users’ ability to move things to trash at this time.

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    not planned  ·  0 comments  ·  Mobile  ·  Admin →
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  12. Re-associate accounts when deleted user with same email re-joins enterprise

    We need the ability to re-associate accounts when deleted user with the same email address joins (re-joins) our enterprise.

    We have many scenarios where contractors become employees or employees are re-hired. We would like these transitions to be seamless from a Box perspective.

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    not planned  ·  kwarudkar responded

    Thank you for your suggestion! The best way to temporarily disable user accounts is to change the user status to inactive.

  13. Error Update Notification

    Users sometimes get errors that "There was an error with "etc." Please try again later.

    For example, a user accidentally deleted a large folder tree that they needed to restore. When they tried to restore it, they were told this item was still in the process of deleting and to try again later.

    We would like an email when this action completes so we can continue with our work (in this case, a folder restore)

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  janielee responded

    Thanks for your feedback. We are currently trying to reduce the number of email notifications we send users, so will not be considering adding new emails in the short-medium term.

  14. Documents password protected in external applications (such as Excel) preview as garbled text.

    It would be better to have some sort of messaging that explained these types of documents aren't supported

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    not planned  ·  0 comments  ·  Preview  ·  Admin →
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  15. Prevent CTRL+S from saving a new document version

    Applicable to situations where MS Office documents are being edited via Box Edit

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    0 comments  ·  Desktop  ·  Admin →
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    not planned  ·  eshi responded

    Thank you for providing this feedback! We don’t believe there is a strong enough use case to pursue this.

  16. 0 votes

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    0 comments  ·  Security  ·  Admin →
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    not planned  ·  jfan responded

    We believe our efforts are better spent making it easier to keep permissions up to date on folder vs. different expiry on collab invites.

  17. Audit behavior of how enterprise settings are applied.

    Most of our settings are applied day forward. We should add an option to apply immediately to all existing users and folders.

    Day forward settings for example are Expiration settings, Domain Whitelist settings.

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    not planned  ·  kwarudkar responded

    Retroactive application of settings is not scalable. We are unlikely to implement this change and the current behavior is by design.

  18. Password reset email notifications to admins: Add possibility for admin to auto-reply to the affected user

    When Enterprise Setting: Notify Admins when users request a password reset email is checked, any other admin will to receive a notification whenever one of their Managed users request a new password.

    It would help being able to reply to the managed user from this notification in order to provide better interactivity between admin/user and control/security over the request.

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    not planned  ·  kwarudkar responded

    This is a reasonable request, however we do not have enough user demand to prioritize this feature. Please keep submitting your use cases!

  19. Auto-update Python

    The version of Python that is installed with Sync doesn't auto update. Concerned about security vulnerability.

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    0 comments  ·  Desktop  ·  Admin →
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    Python 2.7 and 3 are both supported releases. Python 2.7 will be supported through 2020.

    We review and update our python version periodically through Sync auto-update. We currently use python 2.7.9 with Box Sync. We plan to update to the latest version (2.7.11+).

    We only install Python to Box specific location on Windows (%ProgramFiles%\Box\Box Sync) and Mac (inside Box Sync.app bundle). Other applications will not use our python installation.

    We reviewed the CVE list of Python and there’s no CVE that requires immediate update from 2.7.9.

  20. 0 votes

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    not planned  ·  dfisher responded

    Previews may load more slowly the first time if the file has not been converted yet. Some file types may not be pre-converted. Subsequent viewings should be faster for these files.

    Preview loading performance is something we’re always focused on improving, but there are no specific efforts on the roadmap for this right now.

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