Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9660 results found
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customer support
Why don't you offer any technical support? This whole website has changed, it's impossible to do tasks now that used to take me a few minutes. This company has gone Way Downhill. PLEASE POST CUSTOMER SUPPORT ACCESS CLEARLY ON YOUR OPENING PAGE OF YOUR WEBSITE. Stop hiding it.
1 vote -
why can't I move files from one box folder to another anymore?
How about you don't change the way your site operates so I don't waste an hour trying to move a file from one folder to another? I'm a longtime user and this task usually takes me 3 minutes.
1 vote -
Prevent each user from accepting invitations without their consent.
【Current status】
Currently, users can enable “Require acceptance when receiving invitations” in their account settings, but the problem is that administrators cannot enforce this.【Background】
Box allows users to easily send invitations to collaborate as long as they have an email address.
This means that you can be invited to a folder without your knowledge, and a mysterious folder can suddenly appear in your top folder.
This creates the possibility of accidentally uploading a file or downloading an unwanted file.The invitations we receive from outside parties can be restricted by a collaboration whitelist in Box Governance, but we do…
1 vote -
Allow DES files to be synced via Box Drive
We would like for DES files to be synced to Box cloud via Box Drive. They are currently being ignored in the same way PST files are ignored. Ideally, having the ability to enable/allow exclusions would be ideal.
1 vote -
All Files External Shares
Within the All Files view it would be nice to be able to separate and collapse the External Collaborations (Grey Folders) to the internal folders. In addition, make the separation collapsible to clean up the interface and provide a better de-linearisation between internal and external content.
1 vote -
Files and folder restore requests to be able to be restored to a different path from the original path
Users can request Box Support to restore deleted files and folders identified in a User Activity Report (UAR) to a different path than the original. This allows users to review and compare folder structures for any missing files and folders, instead of having restored items appended with (1) to the original paths when they have been already recreated.
1 vote -
Bulk send resend options - have to click resend one at a time
If I do a bulk sign to 100's of people and the window for automatic reminders is passed, I want the ability to due a bulk reminder to everyone still in progress. I can filter to everyone still in progress. Just add an option to send reminder to all selected.
1 vote -
Request for improvement of Includes Subfolders feature in User Activity Report
( Japanese follows English)
The support article is as follows, but I would like to request that the Includes Subfolders feature also works and outputs the data in “View” for the following two reasons.
The report output screen does not show the fact that the feature does not work in “View”, so there is a possibility of misunderstanding.
It takes longer to complete [Run] than [View],
Warning:
When the Includes Subfolders feature is on, the View option doesn't work - it doesn't pull events in the subfolders.
https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Reportユーザーアクティビティレポートのサブフォルダを含める機能の改善依頼
サポートの記事には下記の通りとなっているが、下記の二点から[表示]でもサブフォルダを含める機能で出力されるよう要望します。
・[表示]では出力されないことがレポート出力の画面からは分からないので勘違いをする可能性がある点
・[表示]と比較して[実行]の完了までは時間が掛かる点
警告:
[サブフォルダを含める] 機能が有効になっている場合、[表示] オプションは動作せず、サブフォルダ内のイベントは取得されません。
https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report1 vote -
Direct Retrieval of BoxItem by Full Path
I would like to suggest a feature for Box SDK that allows users to directly retrieve a BoxItem (either a Folder or File) by its full path in Box, reducing the need for multiple recursive API calls. Currently, to locate an item by its path, I need to start at the root folder and iterate through each part of the path, which requires multiple API requests.
A feature that enables direct access to a BoxItem using its full path would significantly optimize applications interacting with the Box API, reduce latency, and lower the number of API requests needed to locate…
4 votes -
Move content to sub folders directly when using Box Shuttle
Currently you can only transfer content to the Root folder but we would like to transfer content to sub folders directly
2 votes -
Multiple Users to move content in Box Shuttle
We would like to have multiple users move from the same service to speed up the process of transfer to Box when using Box Shuttle.
2 votes -
1 vote
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view group members without having other permissions
Need the ability to let users view the members of a group without being able to add the group to folders. We have several requests to do this, but changing the View permission from Admin only needs to be separate from 'sharing'.
1 vote -
Shorten/Remove "Copy Link" Delay
There is often a delay when copying links to multiple files/folders in Box. As a result, one link may not be successfully copied even after the green "Copied" notification appears.
1 vote -
Make docuworks files compatible with Box AI
富士フイルムビジネスイノベーション社のdocuworksファイル（xdw）を対応してほしい
I would like Fujifilm Business Innovation's docuworks file (xdw) to be supported.
15 votes -
As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.
Add the ability to search for alerts detected only by reputation scans.
4 votes -
Integrate Box for Microsoft Teams with multiple Microsoft tenants
The Box for Microsoft Teams integration currently requires a 1 to 1 mapping with a Microsoft tenant. We would like the ability to enable this integration across multiple tenants while maintaining a single Box EID.
8 votes -
Shorten the sync interval between Salesforce and Box permissions
Currently, the synchronization interval between Box and Salesforce permissions is at minimum once a day.
We request that the function be improved to enable synchronization once an hour.
From a security and compliance perspective, we need to shorten the time it takes for Salesforce permissions to be reflected in Box1 vote -
Box AI Prompt Closes on Outside Clicks
Box AI prompt screen automatically closes when clicking outside of it. This issue becomes particularly problematic when using digital adoption tools to provide a guided tutorial for Box AI. When users click on the tutorial, it is interpreted as clicking outside the Box AI prompt, causing the prompt to close. As a result, the educational guide cannot be executed effectively.
2 votes -
Worflow Starter should be the assigner of tasks instead of the creator/owner of Relay Workflow.
A relay workflow is created by one owner but used by several people. Since all the tasks are assigned by the workflow owner rather than the workflow starter, its confusing for assignees. E-mail and task notifications should show the workflow starter's name instead of the owner of workflow.
34 votes
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