Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9962 results found
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Reference loop variables in a conditional branch within the loop in Box Automate workflow
In a Box Automate workflow, when looping through files, we need to be able to run conditional checks on values/properties of the file within that loop.
Potential use case: a user may want the workflow to ignore certain file types, or to only run Box AI Agent operations on certain files.
Currently, many variables can be referenced within the "conditional split" element within a "loop" element, but not the loop variables themselves.
5 votes -
About Automate's sharing settings
If sharing for "Automate" is disabled in the admin console, please deactivate the "Sharing" setting.
1 vote -
I’d like the workflow error messages to include specific details about what the problem is.
Now that BoxAutomate has been released, I’m really excited about all the new possibilities it will unlock inside Box.
However, with the current specifications, when an error occurs in a workflow, a message is displayed, but it doesn’t tell us what exactly went wrong.
With things the way they are, it’s impossible for us to fix the workflow on our own. It’s like being told, “Something’s broken… somewhere… good luck!”
To enable users to fix errors by themselves, we’d like the error messages to clearly specify the detailed points where the problem occursワークフローでエラーが発生した場合、メッセージが表示されるが、具体的にどこが問題なのかが分からないです。
これではワークフローを自分たちで修正することもできません。
ユーザーが自分でエラーを直せるように、エラーメッセージには詳細なポイントを明記してほしいと考えています。5 votes -
Allow for Duplication of Automate Workflows and Creation of Automate Templates
Currently, Relay has the ability to duplicate workflows, but Automate does not. We can also create templates for Relay workflows, but not for Automate. Automate should have the same capabilities.
2 votes -
Add support in Box UI Elements for users to rename files before upload is completed in mobile/embedded experience
This enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and…12 votes -
AI Summarize document content capability for Signers
Hi Box Team,
We would love to see Box AI integrated directly into the Box Sign experience for signers.
Currently, if an executive or legal rep wants to summarize a contract or check key terms before signing, they have to download the document and upload it to a separate AI tool. This creates extra steps and pulls them entirely out of the Box ecosystem.
Bringing Box AI into the signer view would allow users to securely review documents without leaving the workflow. It would also help Box Sign match industry standards set by platforms like DocuSign, where native AI review…
1 vote -
Box Sign Templates: ability to retain recipient details (e.g. email address, SMS authentication phone numbers)
In Box Sign templates, we would like the ability to retain recipient details such as email addresses and SMS authentication phone numbers.
Currently, these values must be entered manually each time, which increases the risk of input errors and reduces operational efficiency.
As an alternative, it would be helpful to have one of the following features:The ability to save and select recipients (including phone numbers) from a “favorites” or predefined list
The ability to export and import template settings, including recipient informationThese enhancements would significantly improve usability, reduce human error, and streamline repetitive workflows.
2 votes -
Generate Shareable Links for Box Agent with Specific Content Specified
We would like to request a feature for Box Agent that allows users to generate a shareable link with specific content specified.
By creating a shareable link with the content that serves as the premise for the prompt specified in advance, the link creator would be able to create a chatbot based on the intended knowledge.
We would like to request this feature.【In Japanese】
＜タイトル＞
Box Agentについて、特定コンテンツを指定した状態での共有リンクの生成機能＜本文＞
Box Agentについて、プロンプトの前提となるコンテンツを指定した状態での共有リンクを作成することにより、共有リンク発行者が意図するナレッジをベースとしたチャットボットを作成することができる。
このような機能を要望する。2 votes -
Enable external users to have Editor or Co-Owner permissions
External users can only be given Viewer permissions which limits the functionality of Hubs. It would be useful if they could have Editor or Co-Owner permissions just like they can for folders.
1 vote -
I would like to have sequential audio playback for audio files in the same folder (like a playlist)
I would like a feature where audio files that are in the same folder to automatically reproduce one after the other without having to start each one everytime (like a playlist)
1 vote -
Regarding the use of apps in mobile apps
I would like to be able to use "Apps" in the mobile app.
1 vote -
More visibility of 'find and replace' feature
Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.3 votes -
Task Feature in Box Automate
In the current Box Automate, the Task outcome fails when the folder or enterprise setting is "Only folder owners and co-owners can send collaborator invites", which we understand is officially stated on the Box Support page.
However, many companies in Japan use this configuration, making the Task feature in Box Automate practically unavailable.Our understanding was that Box had initially stated the existing Box Relay features would remain available after the upgrade to Box Automate. If that is not the case, this may impact customers’ existing business operations, which we consider to be a concern.
We would like to request…
24 votes -
Delete button too close to Download button when multiple files are selected for download.
The Delete button too close to Download button when multiple files are selected for download. Moving the Delete button to between the Tags & Move / Copy buttons would prevent arrent clicks on the wrong button.
2 votes -
"File that triggered the flow" variable is unavailable in Box Automate.
In Box Automate, when implementing a process triggered by a file request and selecting "Move" as the "File Action," the "File that Triggered the Flow" variable is unavailable as the file to be moved.
This variable is available in Box Relay and can be used for purposes such as distributing the triggered file to a specified folder.
Without this variable, Box Automate is clearly inferior to Box Relay.
We hope that the "File that Triggered the Flow" variable will be made available soon.
5 votes -
Embedded Widget wont load on my website if third-party cookies are blocked in the browser
Recent changes by Box have made the embedded Widget I have been using for years useless. None of my clients allow third-party cookies by their browsers. They have been uploading files to me for years but now must "grant access" and approve cookies by Box, sometimes a four-step process to get access via the Widget on my website. Not workable. Will use a One-Drive link to solve, but disappointed. Your support team suggested I send my issue to you.
1 vote -
Allow Auto-creation and Auto-deletion of Box folders in NetSuite per record
Introduce functionality within the Box–NetSuite integration to automatically create associated Box folders when a NetSuite record is created, eliminating the need for users to manually click the “Default” button.
Additionally, enable automatic deletion of the corresponding Box folder when the related NetSuite record is deleted, ensuring better data hygiene and consistency between systems.
As part of this enhancement, provide administrators or consultants with the ability to toggle this feature on or off by record type, allowing organizations to apply automation selectively based on their business needs.Benefits:
- Reduces manual user actions and wait time for folder creation
- Improves…2 votes -
The number of entries in the view and graph do not match.
I would like the specifications to be changed so that the total number of entries in the view and the graph match.
1 voteBlank values are not counted in chart aggregates. This is by design.
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Administrators to be able to monitor when a BOX sign is sent
BOX signを例えば外部などに送信した際に、適正なルートを通った正しい署名依頼であるか確認や未然に防止する方法を実装してほしいです。
Relayと組み合わせれば可能なことはわかっておりますが、全契約など署名が必要なものに対しRelayとの組み合わせを作成することは、現実的ではなく、下記ような管理者に通知する機能を要望します。
BOX signを送信した際に管理者(例えば契約管理担当)に自動で通知できれば、
社内決済が終わっているのか、契約内容は正しいのかなどを確認することが可能だと考えております。ご確認、ご検討をお願いします。
EN translation:
When a BOX sign is sent, for example to an external party, we would like a method implemented to verify that it is a legitimate signature request that has gone through the proper route, and to prevent such misuse.We understand that this is possible when combined with Relay, but creating a combination with Relay for all contracts and other documents requiring signatures is not practical. Therefore, we request a function to notify administrators as described below.
If administrators (e.g., contract managers) are automatically notified when a BOX sign is sent,…
1 vote -
Restrict CLI authentication to specific users
In Box Clients, the only options for CLI authentication are to enable or disable it for all users. I would like to be able to enable it for specific users only.
-in Japanese-
Box Clientsで設定可能なCLI認証は全ユーザーに対して有効か無効しか選択ができません。特定のユーザーのみ有効化できるようにしてほしい1 vote
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