Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9636 results found
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I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want
I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want them to have a downloadable link (without having a box account) to access the document(s). I do not want to send a passcode for access (unless it is required).
I tested out this feature with a few of my email accounts not linked to my Box account. I also tested it out with a Box user in with account access, but to an email not linked to Box.
1 vote -
Box integration sending emails with inconsistent formatting
Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.
Essentially, this is a limitation of how the integration constructs…
1 vote -
Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen
[Request]
Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen[Customer Use Case]
The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.[Customer Needs]
They want to implement the following workflow as a web-based solution without custom development.- Enter invoice data per subsidiary via Forms
- Generate the invoice with Doc Gen
- Send a signature request to the manager via Box Sign
- After the manager signs, move the document to the shared folder with the local subsidiary
At present, this could be achieved by using…
8 votes -
Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)
[Background and Problem]
A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.Below are our feature improvement requests.
Multi-line Input Support
We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.Increased Character Limit…
14 votes -
Signer to add fields to the signature request additionally to those added by sender
When using BoxSign, there are many cases where the requester will add additional fields.
In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
We would like to request the implementation of this feature to improve convenience.BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
利便性向上のため本機能の実装をお願いしたいです。6 votes -
Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)
For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.
This creates significant problems and reduces usability:
Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.
Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.
Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which…
1 vote -
Allow Custom Domain Email Addresses for Service Accounts and App Users
Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).
Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.
Proposed Solution
Introduce a feature that allows administrators to change the assigned @boxdevedition.com email…1 vote -
Request for control over shared links for company users
In order to share content quickly and securely with certain company users, we would like to request the following features
・Allow passwords to be set on shared links even when they are addressed to company users.
・Allow tenant default values for shared link expiration to be configured specifically for “company users.”
【In Japanese】
＜タイトル＞
会社ユーザー向け共有リンクの制御についての要望＜本文＞
会社のユーザーの一部に対して高速かつ安全にコンテンツを共有するため、以下の機能を希望します。・会社のユーザー宛の共有リンクにもパスワードを設定できるようにしてほしい。
・共有リンクの有効期限のデフォルト設定について、「会社のユーザー」に限定したテナントデフォルト値を設定できるようにしてほしい。
1 vote -
Please eliminate the need to log in and out when updating the app
When updating the app or fixing issues, we would like to avoid requiring users to log in and out whenever possible. For administrators, it is burdensome to notify employees about changes that need to be reflected.
1 vote -
Expire shared links for external users, but not internal employees
When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.
Before link expiration, content is accessible to anybody internal or external who has…
1 vote -
Envelope support
At present box sign doesn't support envelope feature. Like adobe esign api or docusign api. I can request an agreement or an envelope to a set of users and their sign fields mapped in the entire document .
Box at present considers the signature field per document only. This is an essential piece to complete against adobe esign api or docusign api.
From pricing perspective box can introduce a special pricing for this as well.
1 vote -
Users should know what they are exposing outside
Is it possible to have a simple page accessible by a user, to get :
- all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
- and old outside collaborations (with Box accounts needed)
?A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
It is a breach of security, exposing data outside of our company without knowing it (unless we dig…4 votes -
Co-admin permissions : report role has too many rights
If a user has only the report co-admin role ("Run new reports and access existing reports") to let him create reports for him, he can see other things in the admin console :
- Insights
- Content
- Reports (OK)
- Platform (with the Create Sandbox button !)Is it possible to secure this, so he can only see the Reports part ?
3 votes -
In Box Relay, when an approval task is rejected, I want to be able to select any step.
I would like to create a workflow like the following:
Move (Destination: Awaiting approval 1) -> Approval Task 1 -> Move (Destination: Awaiting approval 2) -> Approval Task 2 -> Move (Destination: Awaiting approval 3) -> Approval Task 3
If Approval Task 3 is rejected, the file would remain in "Awaiting approval 3".
However, I actually want to move it to "Awaiting approval 2".
It is necessary to return to the "Move (Destination: Awaiting approval 2) "step, NOT the "Task" step.■In Japanese
以下のようなワークフローを作りたいです。
ファイル移動（移動先フォルダ：承認中１）→承認１→ファイル移動（移動先フォルダ：承認中２）→承認２→ファイル移動（移動先フォルダ：承認中３）→承認３
承認３で却下された場合、ファイルが「承認中３」に残ったままになってしまいますが、本来は「承認中２」に移動させたいです。
そのため、"タスク"のステップではなく、"ファイル移動（承認中２）"のステップに戻せるようにすることが必要です。3 votes -
I want to change the display position of the BoxAI button on the preview screen.
I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
この右上のボタンの位置や、サイドバーの表示順（一番下に表示させたいと考えている）を変更できるようにしてほしい。1 vote -
Sorting & Tagging
I’ve encountered a few issues with Box.com and it’s impeding on my performance.
When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.
Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on my laptop.Since there’s…
1 vote -
Perform two-factor authentication on the Box mobile app
Users cannot configure two-factor authentication from the Box Mobile app.
It is necessary to configure settings from a PC, so users who do not normally use a PC for their daily tasks need to be provided with an environment where they can use a PC individually.
Since it is very time-consuming, I would like to be able to set up two-factor authentication from the Box Mobile app as well.
-in Japanese-
ユーザーはBox Mobileアプリから2段階認証の設定をすることができません。PCから設定を行う必要があり、通常業務でPCを使わないユーザーは個別にPCを利用できる環境を用意しなくてはいけません。非常に手間がかかるので、Box Mobileアプリからも2段階認証の設定ができるようにしてほしい。1 vote -
列幅が狭く、変更を固定できない。The column width is abnormally narrow, and changes cannot be fixed.
BOXドライブをエクスプローラ上で開いたときにファイル名の欄が異常に狭い状態で表示され、手動で直したり幅を再設定しても自動で狭い幅に戻されてしまいます。非常に使い勝手が悪いです。数年前からある不具合で多くの人が報告しているのに、いまだに修正されていないことにも驚きます。
When opening BOX Drive in Explorer, the file name column displays abnormally narrow.
Even if I manually adjust it or reset the width, it automatically reverts to the narrow width. This is extremely inconvenient.
I'm also surprised that this bug has existed for years, has been reported by many people, and still hasn't been fixed.
-Translated by DeepL1 vote -
Mouse Drag + Option to copy/duplicate an element.
Most tools like Powerpoint, Google Slides, Figma, FigJam, Miro , etc. support holding a key and drag an element to create a copy. This the fastest way to copy elements around the page such as to create copies of post-its, squares, etc. In Box canvas, I can pick an item, copy and paste and then I have to select the copied item and move it to where I want. Drag copying does all that in one motion.
1 vote -
User Offboarding (File/Folder Moves)
I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.
Specifically, having the option to:
- Choose the destination folder for the disabled user’s content.
- Include checkbox option to include trash bin contents along with the rest of their files.This would make the offboarding process more efficient and ensure nothing is overlooked.
2 votes
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