Help shape the future of Box
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9734 results found
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box relay
Box Relay Processing Delay
Our client experienced significant delay in Box Relay Processing.
This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
We hope Box Relay be fixed and this problem will be improved.Thanks.
※1
I have shared the link above.
Please follow the link provided above.
https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQBox Relayの処理遅延
弊社のクライアントは、Box Relay処理について大きい遅延がありました。
Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。以上、よろしくお願いいたします。
※1…
4 votes -
"Implement File Locking Feature to Prevent Concurrent Edits"
Customer wants the function that lock file completely.
When user is editing the file, if other users try to open the its file, user cannot open its file.
4 votes -
Show which users are inactive users when enabling to certain users in Box Sign, Relay etc
When enabling Box Sign, Relay and other additional features to only certain users, error is shown if there are inactive users.
The error does not show which users are inactive so when the admin is not aware of who is the inactive users, it takes time to remove the inactive users.
It would be great if it shows which users are identified as inactive users.4 votes -
Workflows with external users
(Japanese follows)
When an external user is invited to a folder, you want to execute a workflow that specifies an external user.Currently, the notification action allows you to create a workflow that specifies an external user.
Since it is not possible to create a workflow that specifies an external user in the "folder action" > "Add collaborator" etc., I would like to see the function improved so that external users can be specified in "Add Collaborator" and other actions.フォルダに外部ユーザが招待されている状況で、外部ユーザを指定したワークフローを実行したい
現状、通知アクションでは外部ユーザを指定したワークフローが作成可能。
フォルダアクション＞「コラボレータの追加」などでは、外部ユーザを指定したワークフローが作成できない為、「コラボレータの追加」とそれ以外のアクションでも外部ユーザが指定できるよう機能改善してほしい。4 votes -
Give Box Relay more options
Relay is weak at the moment when it comes to renaming files with very few variables supported when compared to rival storage apps.
Adding the ability to do character replacement/removal in the filenames of assets or even using regex would greatly enhance the automation offered by Box and reduce the reliance on third party apps to rename files.
4 votes -
Box Hubs Admin controlled content access
Ability for an admin to restrict from where content can be pulled into a Hub. This would be to minimize end users sharing their own individual user accounts, and instead only be able to curate content from a department level/service account (or other indicated source).
4 votes -
Reports to track Box Relay creation
We need a reporting feature that tracks the status of Box Relay creation.
Reasons：
1.When a workflow template is duplicated, it is possible to use it without changing its name, which leads to the existence of multiple workflows with the same name.
2.The only way to monitor usage is through user activity logs, which do not provide information on frequency of use or usage status.
3.If workflows created by employees on leave remain unused or incorrectly configured, the transfer process could be omitted.
4 votes -
Box Drive Windows Drive Letter
We work with Box Drive more than using the Box Web App.
It would be useful to have a plugin that maps Box to a drive letter rather than going to the shared link for the web or for example "C:\Users[USERNAME]\Box[Account Folder][Another Account Folder]" Only having a path going directly to Box[Account Folder][Another Account Folder] by default would be a great thing to have.
4 votes -
Trigger E-mail notification for annotation comments
Currently, Box does not send E-mail notifications when a reviewer uses Annotation tools such as Markup, Comment on Region, and Highlight and Comment options, unless our name is mentioned. It would be beneficial if Box could send E-mail notifications even when our names are not mentioned in annotations.
While Annotations are excellent for adding comments, not receiving e-mail notifications for these comments is a drawback. Please consider implementing this feature.4 votes -
File Request templates so users can select pre-built
We would like File Request templates. An admin could create pre-built templates from which users can select for consistent branding and avoid the burden on users to create.
This will help to manage branding across the various subsidiaries in our organization and reduce friction from those being asked to upload files as they will know exactly where the request is coming from.4 votes -
Search Function is Horrible
The search function on box is just atrocious and never returns any of the documents or folders im actually looking for. I type in a very specific key word and i either get no results found or a list of a seemingly random selection of docs that are far off from what I'm looking for. Trying to get even more granular just makes the search function perform worse!
4 votes -
Add "role" field to user Sign profile for Box Sign GxP
Role is an important component of a signing event in a GxP context. We would like to see a "role" item that is associated with each user that is added to the signature block when a document is signed and is then surfaced in the signing log.
4 votes -
Separate Disposition Policy Management
Customers would like the ability to manage automated content deletion separate from retention policies. This would allow content to be deleted sooner than the policy designates. Ability to extend the disposition date would be important (including through relay workflows where approvals could be gathered). Ability to designate the disposition timing from upload date (and not edit date for new versions of a file) is also desired.
4 votes -
Speed up the file indexing process
Accoding to the website, indexing usually takes around 10 minutes (sometimes more than 10 minutes), but it often takes half a day to a day or more.
This indexing process is taking too much time and affecting the invoicing process, so we would like to improve the processing speed.(In Japamese)
【ファイルのインデックス作成プロセスを高速化】ウェブサイトではインデックス処理は10分程度（場合によっては10分を超える）と書いてありますが、たびたび半日～1日以上かかることがあります。
このインデックス作成処理に時間がかかりすぎており、請求書発行処理に影響を及ぼしているため、処理速度を改善したいです。https://developer.box.com/guides/search/indexing/（英語）
https://ja.developer.box.com/guides/search/indexing/（日本語）4 votes -
Box Sign Admin Reporting
Various standard and custom reports setting out the activity and usage of users, signature requests etc., specific to Box Sign for the admin to view and track.
4 votes -
Request: Monitoring function when uploading and labeling
With security reasons, automatic labeling function when uploading is very important for our user.
Our users request the functionality to see the upload and labeling status in real time.
The labeling function is very useful, however, sometimes it seems not working, so if the user can see the status up uploading and labeling, it is very useful for users.
I hope that you will offer that funtion in the near future.
セキュリティ上の理由から、アップロード時の自動ラベル付け機能はユーザーにとって非常に重要です。
当社のユーザーは、アップロードとラベル付けのステータスをリアルタイムで確認する機能を要求しています。
ラベル付け機能は非常に便利ですが、うまく動作しないこともあるので、アップロードやラベル付けの状況が確認できると、ユーザーにとっては非常に便利です。
近い将来その機能を提供してくれることを願っています。
4 votes -
Relay：Regarding the list output of upload date and time of uploaded files
I would like general users to be able to output a list of upload dates and times (in minutes) of uploaded files on Box Relay.
Box Relayにて、アップロードされたファイルのアップロード日時（分単位）の一覧を、一般ユーザーで出力できるようにしてほしい
4 votes -
Specify multiple users at the same time when specifying users in folder and file reports/フォルダとファイルのレポートでユーザーを指定する際に複数のユーザーを同時に指定できるようにしたい
After revoking a free account, you will need to delete or change the ownership of any items that are owned by individuals in accordance with the operation of your tenant.
At this time, we would like to be able to specify all users who have rolled up items in a tenant in a folder and file report, and identify items that are owned by individual users.
The current functionality allows you to specify only one name when outputting a report.
If there are many users who have performed tenant rollups, you can specify each user to search for items that…4 votes -
Send deleted Relay workflow to trash
Right now, if the workflow is deleted we cannot get it back.
If we can have a trash for Relay workflow as well, we can have it back if we accidentally delete it4 votes -
Scheduling documents with Box Sign
It would be very beneficial for us to be able to schedule documents that require review and signature to be sent at a predetermined time. We use SIgn to send people involved in our investigations (higher ed Title IX) documents, so it is easier to preschedule things then have to do them at various times.
4 votes
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