Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10128 results found
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Bulk Edit - Add Email Alias Column(s) to Bulk Edit Spreadsheet
Currently there's no way for an admin to manage/edit email aliases for their users in bulk via the Admin Console (they must develop custom scripting to do so).
REQUEST: Add the ability to edit/add email aliases for users when using the Bulk Edit feature (meaning add an alias column to the spreadsheet that allows the user to enter multiple aliases in one cell, separated by a delimeter like a semicolon - exactly what we already have for the Groups column of the spreadsheet).
5 votes -
5 votes
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Customized email contact for “Disabled by Administrator” error in Microsoft 365 Copilot- MCP
Request for a way to change the email address listed in the “Disabled by Administrator” message for Box Copilot connectors. Currently, the error flow directs users to the primary admin account in the tenant and we’d like to direct them to the general support email address. There is the option to configure alternative contact info displayed on login or when a user hits the help button, but that doesn't appear to extend in the general UI.
4 votes -
Automate Failure Notifications
Allow Admins/Co-Admins to set up automatic alerting or notifications if an Automate workflow has failed at any step. Currently, the only way to check this is to go to the Tracking page. Tracking needs notification events that can be enabled for better monitoring.
4 votes -
I want to be able to search for File requests from content manager and global search
Customer wants to be able to add "File request" as a search option in the global search and content manager as they sometimes get asked to look for folders where file requests were uploaded to.
4 votes -
Enforce Content Owner's Box AI Home Policy for External Collaborators (Prevent External Search on Owned Content)
Background & Current Behavior:
Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.Problem & Security Risk:
From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home,…4 votes -
Enable Device Trust for Co-Administrators as Well
Under the current specification, device trust is not applied to administrators and co-administrators to prevent them from being accidentally locked out of the management console.
Because co-administrators have higher privileges than regular users, they can freely access the console from personal PCs and other unmanaged devices, which raises concerns about the risk of information leakage.
From a security perspective, we would like to request the implementation of a feature that allows administrators to choose whether to apply device trust to co-administrators (“enable” or “disable”).件名：共同管理者に対してもデバイストラストを適用可能にする
内容：現状の仕様は、管理者・共同管理者は誤って管理コンソールからロックアウトされないために、デバイストラストが適用されません。
共同管理者は一般ユーザーより強い権限を持つため、私物PCなどから自由にアクセスできる状態となっており、情報漏えいリスクを懸念があります。
セキュリティの観点から、デバイストラストを共同管理者にも適用を"する" or "しない" の選択可能となる機能の実装を要望します。4 votes -
Support mapping a single Microsoft Entra ID tenant to multiple Box enterprises (MPIP–Box Shield label integration)
Request: Allow a single Microsoft Entra ID tenant to be connected to multiple Box enterprises, so that MPIP sensitivity labels can be mapped to Box Shield classifications in each of them.
Background：Currently, the MPIP sensitivity label to Box Shield classification integration can only be established between one Microsoft Entra ID tenant and one Box enterprise (1:1).
However, many organizations operate a single Entra ID tenant while maintaining multiple separate Box enterprises — for example, group companies whose subsidiaries keep their content stores separated but share a single corporate identity provider and a single Purview governance policy.
Under the current 1:1…
4 votes -
Removal of BoxAI’s limits or publication of the limit values
There is a daily usage limit for BoxAI, and this has led to complaints from within the company.
As an administrator, I do not know the limit values and am unable to respond.
Can anything be done about this situation where internal users cannot use it freely?
At the very least, please publish the limit values or release a new plan without limits.4 votes -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
4 votes -
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option fo
[Title]
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option for the mobile logo[Body]
We would like to request an improvement to the logo display specifications in Box, as there is currently an inconsistency between the PC and mobile (responsive) views.Current situation:
In the PC view, the Box logo is always fixed and displayed in the sidebar.
In the mobile (responsive) view, the logo shown in the header switches from the Box logo to the company’s custom logo, resulting in an inconsistency in display and preventing the…4 votes -
Session Folder Picker Not Visible at Session Start in Box AI Home
The Session Folder picker in Box AI Home does not appear until activity begins in the session and Box AI creates the dedicated Session Folder. We understand that this behavior is currently by design.
However, users must first submit a placeholder message before they can view or change the Session Folder location. It would be helpful for the Session Folder picker to be visible and available at the beginning of the session so users can select the intended folder before submitting their first prompt.
4 votes -
Box AI Access to Public Internet
Ability for Box AI to search the public internet
4 votes -
Sign Template Recovery
If a file used for a Sign template is accidentally deleted and restored, the sign template is not restored even though the file is. The sign template should be restored along with the file instead of having to redo the entire template.
4 votes -
I want to set separate sharing restrictions for AI Home and Box Automate in [Additional collaboration configuration].
Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant…4 votes -
Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.（InJapanese）
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。4 votes -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
4 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
4 votes -
Request for Hubs Version History Feature
Customer Pain Point & Concern:
Our customer is highly concerned about the risk of editors accidentally deleting or overwriting pages or sections within Hubs. Currently, there is no built-in version control or version history feature for Hubs (similar to what is available in Box Notes). As a workaround to prepare a backup plan, they are currently forced to take manual, regular backups by copying content, which has proven to be extremely tedious and inefficient.Requested Feature:
Version History for Hubs: A feature similar to Box Notes that allows users to view, restore, and revert to older versions of Hubs pages…
4 votes -
Show the date the classification label was applied for items uploaded by external users.
件名：外部ユーザーがアップロードしたアイテムに対して、分類ラベルが適用された日付を表示する
Regardless of whether the user checking the date the classification label was applied has the appropriate permissions, if the user who uploaded the item is an external user, the date the classification label was applied is not displayed.
It is inconvenient that this cannot be confirmed from the Box UI.
While it is possible to check the classification label application date in the User Activity Report, doing so requires an administrator or co-admin and can take time.
Please make the date the classification label was applied visible on the item details page for the relevant item.訳：
分類ラベルが適用された日を確認するユーザが適切な権限を付与されているか否かにかかわらず、アイテムをアップロードしたユーザが外部ユーザの場合、分類ラベルが適用された日付が表示されません。
Boxの画面で確認することができないのは不便です。…4 votes
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