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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9736 results found

  1. Fix "missing" files bug in Box Drive

    Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Hubs: support of Multi Blocks copy

    In Box Hubs beta, only single Block (eg: file and folder) is able to be copied in a Hub site, but hope multi blocks are also to be done.

    2 votes

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    1 comment  ·  Box Hubs  ·  Admin →
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  3. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

    Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

    EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. Georeferencing files and ability to see them on a map

    We work on a number of projects that have a physical address. Also we often have to take site pictures. It would be very useful if we could see the projects on a map so we can look for precedents in physical vicinity easier. Perhaps this can be enabled via metadata field where the template can be applied to a folder or a file. Postal address or coordinates would work for us.

    2 votes

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  5. Reference a document (or load one) into a Box AI prompt within Hubs for comparison/analysis using Hub content.

    Many of the examples cited in the initial press release for Box AI imply that it can be used for comparison and analysis of documents. While this can currently be done in a limited way in Box AI for documents, comparison is only against the general information contained in the underlying LLM.
    Currently, you can paste a maxium of 1000 characters of text, minus the actual instructions in the prompt, for this type of analysis.
    It is a critical feature to be able to compare/analyze a document against the private information contained in a Box Hub, not just the general…

    2 votes

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    0 comments  ·  Box Hubs  ·  Admin →
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  6. Clarity on sources used to provide AI responses within Hubs

    From our testing, it appears that responses produced to Box AI prompts within Hubs use a combination of content from the Hub and general information from the LLM. The general content is sometimes contradictory to the actual content contained within the Hub, and often results in hallucinations.
    Users should be able to request that responses be limited to Hub content, or citations should be improved to indicate where Hub content was used in a response.

    2 votes

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    0 comments  ·  Box Hubs  ·  Admin →
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  7. Ability to disable channel folder changes by users (including team owners)

    Currently, users can change the location of their "Microsoft Teams Chat Files" folder and team owners can change the location of channels' folders.
    Due to security concerns, customers want to have the ability to disable folder changes for channels and chats.

    2 votes

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  8. Increase Metadata query scale limits

    Increase the character, results, and other scale limits for metadata and metadata query search APIs. The documentation indicates additional volumes of data and is inconsistent. In order to provide solutions similar to legacy ECM, metadata query should be able to return additional results sets.

    2 votes

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    0 comments  ·  Metadata  ·  Admin →
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  9. back up

    Allow Box to automate back up to either a hard drive or 3rd party location automatically, give the recent concerns about CrowdStrike crash and how that stopped so many workdays, we want to protect ourselves if that were to ever happen in Box!

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
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  10. Add additional_info data to all events to include service_id

    Currently, many events do not include the additionalinfo fields, in particular the serviceid field. This makes it difficult for organizations with many applications to track which of these applications are making the calls.

    Here are the events missing this information:

    • RENAME
    • UPLOAD
    • ITEM_CREATE
    • ITEM_UPLOAD
    • ITEM_MOVE
    • ITEM_TRASH
    • ITEM_RENAME
    • COLLABORATION_ACCEPT
    • COLLABORATION_EXPIRATION
    • COLLABORATION_INVITE
    • COLLABORATION_REMOVE
    • METADATAINSTANCECREATE
    • METADATAINSTANCEUPDATE
    • METADATATEMPLATECREATE
    • METADATATEMPLATEUPDATE
    • COMMENT_CREATE
    • COMMENT_DELETE
    • METADATAINSTANCEDELETE
    • METADATATEMPLATEDELETE
    • COLLABORATIONROLECHANGE
    • GROUPADDITEM
    • GROUPADDUSER
    • GROUPREMOVEITEM
    2 votes

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  11. Storage Counter Display for End Users

    Display a storage display tracker from the All Files page for Enterprise Plans.

    Currently, if an organization has issued a storage limit cap, end users need to navigate to their account settings to see how much storage they have remaining. This request is to display the storage tracker directly from the All Files page (ex. - 15 GB out of 250 GB used). This will help users proactively review how much storage they have remaining

    2 votes

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    1 comment  ·  Web App  ·  Admin →
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  12. Support migrations from Amazon FSX

    Ability to support Amazon FSX in Shuttle Self Service

    2 votes

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    0 comments  ·  Shuttle  ·  Admin →
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  13. Allowing Box Drive to be enabled or disabled for specific users or groups

    I have found it inconvenient that Box Drive can only be enabled or disabled for all users uniformly.

    I believe that allowing Box Drive to be enabled or disabled for specific users or groups would provide more flexible operation. Implementing this feature could enhance security and operational efficiency. I would greatly appreciate your consideration of this request.

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  14. User Details Report: Add "number of files owned"

    In the user details report, there is an item for storage used, but
    There is no item for the number of files owned.
    Please add a field for the number of files owned.

    ユーザー詳細レポートで「所有ファイル数」を確認したい
    ユーザー詳細レポートでは、使用済みストレージの項目はありますが所有ファイル数の項目はありません。
    所有ファイル数の項目を追加してほしい。

    2 votes

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  15. Add BoxSign to BoxRelay actions

    I would like BoxSign to be added to the BoxRelay action.
    [Operation image]
    Once the content is uploaded to the designated folder, request it and complete the BoxSign signature.
    The request destination is also specified using BoxRelay. If it is difficult to use BoxRelay, you can use BoxSign's template.

    BoxRelayのアクションにBoxSignを追加して欲しい。
    【運用イメージ】
    決められたフォルダにコンテンツがアップロードされたら、リクエストしBoxSignの署名を完了させる。
    リクエスト先もBoxRelayで指定する。BoxRelayでは難しい場合はBoxSignのテンプレートでも良い。

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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  16. Please make the email addresses of users with pending invitations accessible via the API.

    We are automating the invitation process using the API. However, when inviting external users who have not yet created a Box account, they remain in a pending state.

    For users who remain pending, we would like to send reminder emails, but the API does not provide email address information for external users when retrieving collaboration information.

    As a result, we need to check this information manually through the GUI.
    To enhance automation, we request that the email address information of pending collaborations be included in the API response.

    招待保留中ユーザーのメールアドレスをAPIで取得できるようにしてほしい

    APIを使用して招待プロセスを自動化しています。
    しかし、まだBoxアカウントを作成していない外部ユーザーを招待した場合、保留中の状態のままになります。
    保留中のままのユーザーにはリマインダーメールを送りたいのですが、APIでコラボレーション情報を取得しても外部ユーザーのメールアドレス情報が提供されません。
    そのため、この情報を手動でGUIで確認する必要があります。
    自動化を強化するために、APIのレスポンスに保留中のコラボレーションのメールアドレス情報を含めていただけるよう要望します。

    2 votes

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  17. Permit a relay to be edited by multiple users

    Have the ability for multiple users to edit relays and not just creator, if creator leaves or is OOO it creates delays in managing relays should they need to be updated.

    2 votes

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  18. Add the ability to edit Watermarks or have some menu options... e.g. Confidential, Not for Distribution

    Add the ability to edit Watermarks or have some menu options beyond name and time ... e.g. Confidential, Not for Distribution. etc.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  19. Trash

    Can we have the ability to preview files in the trash can like we can in the web browser? Having all of the trashed files listed by name but with no way to preview makes it harder for me to identify the content I may want to permanently delete or restore. Also, can we please have the ability to know the folder path the deleted file will be restored to before restoring the file? I have to hunt down files after I restore them as there is no easy way for me to know where they are going to be…

    2 votes

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    0 comments  ·  Preview  ·  Admin →
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  20. Empty (not delete) folder by Box Relay folder action

    It would be great to have a relay folder action which empties a folder. Currently folder and files can only be deleted.
    We use Box folders for mail-2-box actions, and very ofter users simply forget to remove a file from the folder. I want to achive a time-controlled trigger which empties the respective folders ever night. Many thanks.

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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