Help shape the future of Box
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9875 results found
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Enable longer retention policies (Specifically 150 yr policy option)
At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.
2 votes -
File Request to allow global template
Allow File Request Request to suggest template from what has been used previously or templates used at parent or root directory level.
1 vote -
File Request to allow file extension allow listing
File Request should allow to set the acceptable file extensions to prevent user from uploading random file.
1 vote -
Passwordless Authentication
Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…
2 votes -
Box Hubs Sorting
Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.
Thank you.
29 votes -
AI Studio - permissioning for Agent creator
When creating an Agent in AI Studio, it's not clear that permission is not automatically granted to the Agent creator. It would be helpful to add help text indicating that if an Agent creator needs access to that Agent, they should provide themselves permission alongside other users who are being granted access.
1 vote -
Per-Application Control for AI API
【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction, leading to unexpected charges.
- Blocked adoption: To avoid unintended billing, customers are forced to keep AI API disabled at the tenant level, which prevents legitimate, pre-approved applications from leveraging AI API capabilities.
- Lack of governance: Administrators have no way to audit or enforce which applications are permitted to consume AI API resources, conflicting with standard enterprise governance requirements.
As a result, customers who want to pilot AI API with a limited
scope, or who want to separate billable vs. non-billable
application usage, cannot proceed.【Requested Feature】
Introduce per-application control for AI API access. Specifically:- In the Admin Console (or Developer Console application management), allow administrators to explicitly allow or deny AI API access for each individual custom application.
- The setting should override the tenant-wide toggle, or at minimum be evaluated in addition to it, so that administrators can maintain a default-deny posture while whitelisting specific applications.
- Provide visibility (e.g., via Admin Console or reporting) into which applications are currently permitted to consume AI API.
【現状の挙動】
管理コンソールのAI API設定は、テナント単位のON/OFFトグルのみ
提供されています。有効化すると、当該エンタープライズ配下の
全てのカスタムアプリケーション（Server Authentication および
OAuth 2.0 アプリケーションの双方）がAI APIエンドポイントを
呼び出し可能となります。アプリケーション単位でAI APIの
利用可否を制御する手段は存在しません。【課題・ビジネスインパクト】
AI APIは従量課金対象であるため、管理者が承認した特定の
アプリケーションのみにAI API利用を許可し、それ以外を制限する
という運用が現状では不可能です。これにより、以下のリスクが
発生しています。- 意図しない課金の発生：AI APIスコープが有効な全ての アプリケーションが課金対象の処理を実行可能であり、 管理者が認知しないAI API課金が発生する可能性がある。
- 利用機会の喪失：意図しない課金を回避するため、テナント 単位でAI APIをOFFのまま運用せざるを得ず、本来承認済みの アプリケーションにおいてもAI API機能を活用できない。
- ガバナンスの欠如：どのアプリケーションがAI APIを利用して いるかを管理者が制御・監査する手段がなく、エンタープライズ における標準的なガバナンス要件を満たせない。
結果として、限定的なスコープでAI APIを試行したい、あるいは
課金対象アプリと非対象アプリを分離して管理したい顧客が、
AI APIの採用判断に至れない状況が発生しています。【要望機能】
AI APIアクセスをアプリケーション単位で制御する機能の実装を
要望します。具体的には以下の通りです。・管理コンソール（または開発者コンソールのアプリケーション
管理画面）において、個別のカスタムアプリケーションごとに
AI APIの利用可否を明示的に許可／拒否できるようにする。
・当該設定はテナント単位のトグルを上書きする、もしくは
併せて評価される仕様とし、管理者がデフォルト拒否を維持
しつつ特定アプリケーションをホワイトリスト化できる運用を
可能とする。
・現時点でAI API利用が許可されているアプリケーションを
管理コンソールまたはレポート機能から可視化できるように
する。【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
1 vote -
Switch to Cloud File API for Drive to solve the Icons not showing issue
Like many users I found that the status icons disappeared in Explorer after starting an addition cloud service on Windows 11. This issue is well documented here: https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-on-Windows
I would like to suggest utilizing the newer "cloud files API" provided by Microsoft that is used by OneDrive to move the icons to a status category rather than icons on the file thumbnails/icons.
The documentation can be found here; https://learn.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine
Thank you for your consideration.
1 vote -
I want to be able to show or hide the content displayed in the root folder
Since you are invited to many folders in the company, a large number of folders will appear in the root folder (folder/0).
I want a function that allows me to show and hide so that only the folders I need are displayed.タイトル：
ルートフォルダに表示されているコンテンツの表示・非表示を切り替えられるようにしたい
本文：
社内で多くのフォルダに招待されるため、ルートフォルダ（folder/0）に大量のフォルダが表示されてしまう。
必要なフォルダのみを表示させるよう、表示・非表示を切り替えられる機能が欲しい。1 vote -
I want you to be able to add folders that are not owned or co-owned to Box Hubs
Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
I want you to be able to add editor permissions folders to Hubs as well.タイトル：
所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
本文：1 voteUnfortunately, we won't implement this as this contradicts Hubs security policy.
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Section Limit on Hub Pages
Currently, there is a 90-section limit for each Hub page. We are concerned about letting users manage their hubs freely because they often don't keep track of the number of sections. Based on my validation, the frequency of this issue is unacceptable. Could you please increase this limit?
1 vote -
Ability to restore deleted BoxSign templates from Trash
Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.
2 votes -
Separate Auto Accept Collaboration Setting: Internal vs External invites
Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.
This is filed on behalf of CK Lim, from Box CSM, C.A. Smith
5 votes -
Adding direct links dialog to the shared links dialog popup
There really needs to be a way that the direct links dialog could be moved to the Shared Links dialog box so that you don't have to have multiple click to just to get a direct link to an image file. At the current time, it's a lengthy process to create direct image links. See the attached files and please fix this!
1 vote -
Custom Poster Frame for Video Thumbnails
When a video is uploaded to Box the preview thumbnail is automatically pulled from a frame 10% into the video. For media and entertainment clients this can be a challenge because that frame is often an unflattering still of a talent mid-speech or in an awkward pose. That's the first thing clients see when they log in to review a file.
Platforms like YouTube and Vimeo have a great implementation of this where you can pick a specific frame or upload a custom image as the thumbnail. It would be wonderful to see something similar in Box.
On the technical side a custom poster frame can already be embedded directly into an MP4 file using FFmpeg. If Box could read that embedded metadata when generating the preview thumbnail it would give users a straightforward way to control what clients see without needing any changes to the upload process.
When a video is uploaded to Box the preview thumbnail is automatically pulled from a frame 10% into the video. For media and entertainment clients this can be a challenge because that frame is often an unflattering still of a talent mid-speech or in an awkward pose. That's the first thing clients see when they log in to review a file.
Platforms like YouTube and Vimeo have a great implementation of this where you can pick a specific frame or upload a custom image as the thumbnail. It would be wonderful to see something similar in Box.
On the technical…
1 vote -
Box Drive installation improvements
While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.
There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with auto-updates enabled.
If something as simple as a administrator web-page with a translation table that shows what version a revision number GUID or content created time-stamp refer to.
Additionally, I see this idea was shot down ~5.5 years ago, so I hope it can be reconsidered:
https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36112060-box-drive-install-to-be-shown-as-box-drive-insteIt would make more sense if Box Drive reported as Box Drive in installed programs instead of just Box. Other installations have their full product name - Box Tools, Box for Office and it is easier to intuit what it represents.
While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.
There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with auto-updates enabled.
If something as simple as a…
1 vote -
Make Box Shuttle available to Business Plan Co-admins
Please make Box Shuttle available to co-admins with Business plans. Currently it is only available to co-admins with Business Plus or higher. It is quite common for consultants to have the co-admin role rather than admin when working with clients.
1 vote -
Allow admins and folder owners to control visibility of the "Email All" button
We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
Proposed behavior:
Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which can lead to unnecessary or inappropriate communications reaching them.
By allowing this button to be hidden based on permission level or folder settings, admins and folder owners would have better control over internal communication flows and could prevent unwanted disruptions to executives.
We believe this would benefit organizations that need tighter governance over collaboration features.We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
Proposed behavior:
Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which…1 vote -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。60 votes -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest of my work too. Even writing this request was a little slow.
Now, IMAGINE this wonderful little scenario: I click on the Box icon. I hit pause sync or whatever you may want to call it. I do whatever edit I want. Then, at the end of the workday, I hit resume sync.
Now IMAGINE this even better scenario for someone like me: oops, I forgot to hit the pause button before I started working. NO PROBLEM! I can pause/cancel this particular upload as it is happening.
PROBLEM SOLVED!
Thank you Box team!
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
2 votes
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