Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9835 results found
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Retention policies should lift automatically even if disposition action is set to "none"
Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.
Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when the period is up.
Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.
Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when…
1 vote -
Strikethrough check boxes!!
PLEASE bring back strikethrough checkboxes for Box Note!! New change makes it more difficult to see which items have been completed -- especially for anyone with vision problems or those using computers/monitors with lower contrast
2 votes -
Cannot permanently delete a file with a retention policy before its expiration date (immediately)
Please enable immediate deletion for files that have a retention policy set for a specific period.
Additionally, there is an issue where files remain accessible via shared links until the retention policy period expires, so we would like to request implementation of a feature that disables shared links for items that meet specific conditions.
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特定期間のリテンションポリシーが設定されたファイルに対し、即時削除が行なえるようにしてください。
また、リテンションポリシーの期間満了までの間、共有リンクからアクセスできてしまう問題が発生していますので、特定の条件をもとに条件を満たしたアイテムの共有リンクを無効化する機能の実装を希望します。2 votes -
Filter on multiple text values in text data type
Currently, a metadata field needs to already be a multiselect to use the Match Any to allow form multiple match cases for a given metadata field. If the data type is a text field you and only match on one value.
Essential, we would like to be able to create an OR conditional match on multiple values for a text field when querying metadata in a Box App View.
4 votes -
Make it more clear to a user when they invite a company domain that does not have a Box account
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we came up with an ask to make it more apparent that when a user types in a company email into the share modal, it is more clear that they are inviting an email address with a company domain that is not associated with an existing Box account or group. If there could be more than just the 'External User' globe next to the email once you finish typing it in (like a popup message they need to click through) that would suffice for making it clear a user is inviting an email address without a Box account.
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…
1 vote -
langauage
the language display is still in japanese even though i already set it to english at login page
1 vote -
Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
About the Behavior of the iOS Version of Box for Microsoft Teams
When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.(Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)
<<<以下日本語>>>
iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
(上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is…1 vote -
Expired Shared Link lookup for Admins
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.
Many times, users are reaching out to Technical Support because a Shared Link is Expired.
Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)CSM filing on behalf of customer
13 votes -
Box Forms - Ability to add pictures to the checkbox options
Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.
4 votes -
Display image size (width x height) on Box Drive
I would like to see the width and height dimensions of image files on Box Drive.
14 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
1 vote -
Internal links to documents for collaboration
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to…
2 votes -
Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
DOWNLOAD DELETED FILE
Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.
5 votes -
Is it possible to upload a document in box that has links to folders within Box
I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?
2 votes -
More user-controlled settings (organizational and other)
Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.2 votes -
Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block
■Request
We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.■Specific example (use case):
When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.■Background
Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.
■要望
IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。■具体例（ユースケース）：
・許可IPからのアクセス時：
通常のSSO（例：ID/パスワード）でログイン。
・許可外IPからのアクセス時：
IdPでクライアント証明書などの強固な認証を必須化することでログイン。
例：
Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
要求が満たせない場合は明示的に拒否。■背景
現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。■Request
We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.■Specific example (use case):
When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly…5 votes -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
Ability to restore deleted BoxSign templates from Trash
Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.
1 vote
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