Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9777 results found
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Redundant Shield alerts
Box Shield should be able to recognize when the same file or file set appears in multiple locations and treat it as a single item, rather than generating duplicate alerts across each instance. This would allow users to acknowledge (or dismiss) an alert globally—once for all occurrences—rather than having to clear it separately for every flagged file.
8 votes -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes -
Ability to Reassign Group Admin Permissions En Masse
Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.
6 votes -
Enable Image Pasting in Box Hubs
Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
We would like to be able to paste images directly into the Hub.Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
Hubの画面に画像を張り付けできるようにしてほしいです。3 votes -
Request to Enable Start Time Configuration for Shared Link Validity
I would like the ability to configure the start date and time for a shared link’s validity period.
For example, a shared link would become active and accessible 60 minutes after it is created.
This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.2 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Export objects from Box Canvas
It has become very convenient to be able to export the entire Box Canvas as a PNG file.
However, it would be even more useful if individual objects on the Canvas could be copied and pasted into PowerPoint as separate objects.
Box Canvas上のオブジェクトをエクスポート
Box Canvasの画面全体をPNG形式でエクスポートできるようになり大変便利になりましたが、
PowerPointに各オブジェクトとしてコピー・ペーストできると更に便利です。11 votes -
We would like the "Share" UI for web collaboration to be improved.
Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.
Please separate the invitation and shared link issuance into clearly distinct screens.
Webからコラボレーションする際の「共有」のUIを改善して欲しい
招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。11 votes -
The locking feature in Box for Microsoft Office
Collaborative editing is convenient, but there is a need to prevent others from making edits while someone is making important changes. In Box for Microsoft Office, I would like a feature that allows me to explicitly lock a document while I am editing it, in order to prevent editing conflicts or unintended overwrites by other users during collaborative editing.
共同編集は便利ですが、誰かが重要な修正をしている間は他の人の編集を防ぎたいというニーズがあります。
Box for MicrosftOfficeで共同編集中に、他のユーザーによる編集競合や意図しない上書きを防ぐため、自分が編集しているときは明示的にロックできる機能が欲しいです。11 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Metadata Taxonomy Searches MCP Server
We use taxonomy fields in some of our metadata templates. Using Claude.ai to access our data via the Box MCP Server we are unable to search taxonomy metadata fields. Enabling this would be very helpful for our use case. Thank you.
2 votes -
Update Salesforce SDK Automatically using Box OpenAPI Spec
The current SDK (https://github.com/box/box-salesforce-sdk) is very outdated and not well-maintained. With Box's ability auto-gen SDKs, we would like the SDK team to evaluate adding Salesforce Apex to the list.
7 votes -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s perspective, it is important to understand usage frequency. By providing a way to track this information, organizations would gain value by being able to report how extensively generative AI is being utilized.
We strongly request that a mechanism be provided to monitor and understand the usage frequency of the Box AI Agent.<<<以下日本語訳>>>
CopilotのBox AI AgentについてBox管理コンソールでBox AI Agentがどのファイルへいつアクセスしたかを把握する方法はある。
が、どのユーザーがCopilotを介してBox AI Agentにどれだけプロンプトを投入したか、その回数を知る方法が無い。
同様にシステム全体としてどれだけBox AI Agentへプロンプトが投入されているかを把握する方法もない。
一般的な生成AIと異なり、使用回数(プロンプトを投入した回数)に対する費用は発生しないとの事。
だが、管理者としてはその頻度を把握しておきたく、知る方法を設置してもらうことで、生成AIがどれだけ利用されているか報告することが組織としてメリットとなる。
是非ともBox AI Agentの利用頻度を知る方法を設置してほしい。When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…2 votes -
The upper limit on the number of file requests that can be "bulk deleted"
Due to Box's specifications, you can delete file requests all at once using the following steps.
However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]
For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
However, currently, the only way to delete nearly 1,000 file requests is to delete them in parts.
This requires a lot of time and effort, so we'd like the limit on the number of file requests that can be deleted at once to be increased.【日本語訳】
タイトル：ファイルリクエストを一括削除できる件数を増やしてほしい内容：
Boxの仕様上、ファイルリクエストを一括削除する方法として、以下の操作手順でファイルリクエストを削除できますが
1000件近いファイルリクエストを削除すると、エラー「リンクの削除に失敗しました。」が表示されて削除できません。
【管理コンソール>コンテンツ>ファイルリクエスト>ファイルリクエストを複数選択>表示されるゴミ箱をクリック】セキュリティの観点から、不要となったファイルリクエストを長期間利用できないようにするため、定期的に大量のファイルリクエストを削除する必要があります。
現状では1000件近いファイルリクエストを分割して削除する方法しかありません。
管理する上で多くの工数がかかるため、ファイルリクエストを一括削除できる件数の上限を上げてほしいです。Due to Box's specifications, you can delete file requests all at once using the following steps.
However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]
For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
However, currently, the only way to delete nearly 1,000 file requests…8 votes -
Cannot move files within Box when the file version is large
We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
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ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。4 votes -
Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
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LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。4 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
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アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。4 votes -
Pop up confirmation listing content prior to moving content to Archive
Pop up confirmation listing content prior to moving content to Archive will help in confirming what should be going to Archive as a last check before the content gets moved
2 votes -
We’d like to be able to preconfigure/customize the watermark applied by access policies.
We’d like content that has a watermark applied using Box Shield classification labels to display a preconfigured custom watermark.For example, content labeled “Confidential” should display a watermark with the text “Confidential.”
Ideally, the watermark could be customized when configuring the security controls, without requiring per-item settings.Box Shieldの分類ラベルを使用して電子すかしを適用したコンテンツに対し、予めカスタマイズした電子すかしを表示して欲しいです。
たとえば、「極秘」の分類ラベルを付与したコンテンツには電子すかしで「極秘」の文字列が出るようにしたいです。
個別に設定をせずとも、セキュリティコントロールの設定時に電子すかしをカスタマイズできるのが望ましいです。9 votes -
Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size
Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)
This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.
I understand that this would require some other types of decisions to be made, such as where does the file get uploaded to? Perhaps there is an autogenerated folder for each user account that it sticks the files in, similar to Box Reports, Box Shuttle Reports, My Box Notes, My Canvases, etc.
You can find some of their documentation here:
https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-outlook/change-defaultsSharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)
This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.
I understand that this would require some other types of decisions…
2 votes
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