Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9985 results found
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Auto populate the signor's name within the company when I start typing in their email
It would be nice if Box auto populated the signor's name when I start typing in their email when they are a Box user within the company and not just a collaborator on the file.
4 votes -
Enable file move or copy in content explorer UI Elements.
Enable file move or copy in content explorer UI Elements. There is no option to move or copy a files to another folder in UI elements
1 vote -
Can't download
can't download
ダウンロードできない
1 vote -
Upgraded my laptop, lost hundreds of files, Box support claiming files never properly synced
Hi Box, I am incredibly frustrated and disappointed with your product. Your customer support team said I need to post the feedback here. I have been using Box Drive for the past four years and was using it to keep track of sensitive and important records and information related to my employer's financial statement audits. This included hundreds of workpapers and workbooks used to gather and compile information to send to our auditors for the company to pass our annual audit. I could view the files in Box Drive and in the online web browser, indicating that they had properly synced. I would copy and reuse these files each year. I got a new laptop and found that I couldn't access any of those files. I tried to look at my old laptop and the files are not there since my work turned off the access. I'm now having to try and recover the files from the old laptop, which Box support said never properly synced. This makes no sense to me. There was zero indication that files were not being properly synced. I feel that this is a huge misunderstanding on your part of what your customers need and I have lost all trust in your product and will be working on finding a replacement, such as Google Drive. Losing and missing files is absolutely unacceptable. I will never recommend your product and will discourage any other professionals from using your product.
Hi Box, I am incredibly frustrated and disappointed with your product. Your customer support team said I need to post the feedback here. I have been using Box Drive for the past four years and was using it to keep track of sensitive and important records and information related to my employer's financial statement audits. This included hundreds of workpapers and workbooks used to gather and compile information to send to our auditors for the company to pass our annual audit. I could view the files in Box Drive and in the online web browser, indicating that they had properly…
1 vote -
1 vote
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Feature Request: Flexible Expiration Settings for Shared Links
I would like to submit a feature request for Box Plus.
Currently, we have set expiration dates for shared links in the management console for links that anyone with the link can access. Users are not allowed to extend or make these shared links permanent.
However, there is a demand from multiple departments to embed teaching links as QR codes so that on-site materials can be referenced locally, and also to permanently publish documents on Box publicly. Therefore, I would like to request some features that allow partial access.
For example:
Set exceptions for expiration dates only for specific folders.
Grant certain users the discretion to override expiration dates.
I would like to submit a feature request for Box Plus.
Currently, we have set expiration dates for shared links in the management console for links that anyone with the link can access. Users are not allowed to extend or make these shared links permanent.
However, there is a demand from multiple departments to embed teaching links as QR codes so that on-site materials can be referenced locally, and also to permanently publish documents on Box publicly. Therefore, I would like to request some features that allow partial access.
For example:
Set exceptions for expiration dates only for specific folders.
…
1 vote -
hubs thumbnails
When viewing an anonymous Hub, and the user is not authenticated, thumbnails of the files are not displayed, you only see an icon. It would be much more visually appealing if the thumbnails were shown for anonymous users.
1 vote -
set a password for a folder
Because Box's access rights are waterfall, access rights set at a higher level cannot be removed from lower levels.
Instead of removing access rights, I want to set a password for the folder to limit who can access it.1 vote -
Provide Box plugin for Microsoft 365 Copilot
Copilot plug-ins have the advantage that data can be handled in real time, and there are no limit to the number of items, etc.
In addition to the Graph Connector, the Box plug-in for Copilot integration is also required.
Appendix.
https://learn.microsoft.com/ja-jp/microsoft-365-copilot/extensibility/
8 votes -
IP Whitelisting
Please find our use case below for your better understanding and let us know how Box can support our requirements.
We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.
We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box console should only be accessible through whitelisted IP addresses for our internal users (external collaborators). Internal users should only be able to access client files/folders from their Box account when connected to our domain network.
After conducting a POC, we found that we cannot implement IP address whitelisting for external collaborators, nor can we control external collaborators' Box interfaces from the client Admin console. Many of the security policies are unavailable for external users.
Essentially, clients will share files with us, and our internal users will simply view, edit, and share the files without being able to download them. There is no need to integrate with any third-party applications.
Please review the above and let us know if this requirement is feasible with Box. Alternatively, if there are other options within Box that could support our needs, we would appreciate your guidance.
Please find our use case below for your better understanding and let us know how Box can support our requirements.
We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.
We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box…
1 vote -
Allow user to upload file but prevent folder creation
Currently when using content explorer for box. we create ollaboration for user and even downscope the token to limit access. but there is no way where we can allow user to upload file only and prevent folder creation at same location.
1 vote -
the ability to see only files and folders names which managed users were invited
Currently, co-administrators who have been granted permission to [view the user's content] can see which managed users have been invited to which folders and what content is within those folders. Additionally, they can preview the files.
Since the helpdesk operations are outsourced, we would like the external staff to be able to confirm only the folder names and file names from the Content Manager, without being able to view or edit the contents of the files.
Please enable the ability to grant co-administrators the permission to reference only the folder and file names, while restricting access to the contents inside.
2 votes -
Metadata overlay as header / footer or document watermark
Legacy ECM technology can overlay metadata attributes directly on versions of the document or when the document is printed. Metadata overlays are used for audit trails, SOPs, and other "point-in-time" compliance & records management use cases. In order to provide capabilities on par with legacy ECM technology, Box should consider additional advanced metadata features, such as printing or watermarking certain file types with attributes.
5 votes -
Custom notification for box relay and box sign.
Would be good to have more flexibility in selecting notifications, and have the users select which notification is essential for them. There is too much notification when using box relay and box sign, especially when the relay is used within a team.
3 votes -
Request: Rich Shield dashboard
Request for Shield Dash board
The information of the graphs is so simple.
Could you make the rich insight?
For example, whne the targeted user who caused anomalous download started downloading a lot f contents, how much increased #s of DL day by day, Week by week etc.Currently we need to export user activity report if we want to know more. so rich insight will be helpful for Box admin.
5 votesThis request is being evaluated alongside our other Shield Dashboard asks as we target improvements for 2026.
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Ability for Admins to find the owner/creator of a custom app, regardless of auth type
Admins should be able to find out who created an application. Right now we can only see the authentication types that are authorized through the admin console. OAuth applications are not easily researched. If the application was created outside of the 7 year reporting window, we also aren't able to create an activity report to determine which user created the application. If an app is making calls in our Enterprise, we should be able to figure out who owns the app in case there are any issues and they need to be contacted.
1 vote -
Request for improvements to Box folders for Teams in Box for Teams V2
When using Box for Teams V2, we found that the auto-created folders for teams were heavy on operations.
I would appreciate it if you could add the following two functions.
1.When you delete a member from a team, you want to delete that member's collaboration from the team Box folder.
2.When the team itself is removed from Teams, remove all member collaborations from the team Box folder.1 vote -
API) Add 'enterprise.id' to the collaboration user object.
When retrieving the list of collaborators, we want to know whether each collaborator is an internal or external user, like in Box Web.
The collaborators object does not include information to determine whether a collaborator is internal or external user. As a result, we have to call the Users endpoint, which increases processing time.
API Call:
GET https://api.box.com/2.0/collaborations/:collaboration_idWe would appreciate it if the EID could be included in the collaboration response to improve efficiency.
1 vote -
Require comments when changing classification labels and keep history
Require comments when changing classification labels and keep history
Currently Box Shield does not allow the reason or history to be kept when changing.
We would like to see a comment input field added to the UI when making changes, and also made mandatory in the administrator settings.If it is a file, we would like to leave the comment entered in the comment (activity) field of the file so that the end user can check the history.
For folders, we would like to leave them as undeletable txt files, etc.Such a feature would allow all users above the editor level to be allowed to change classification labels, thus maintaining convenience and increasing voluntary security awareness.
in Japanese below.
分類ラベル変更時にコメントを必須にし、履歴を残す現在のBox Shieldでは、変更時の理由や経緯を残すことができない。
変更時のUIにコメント入力欄を追加し、管理者設定で必須化もできるようにしてほしい。入力されたコメントは、ファイルであればファイルのコメント（アクティビティ）欄に残し、エンドユーザーがその履歴を確認できるようにしたい。
フォルダの場合は、削除不可能なtxtファイル等として残したい。このような機能があれば、編集者以上のすべてのユーザーに分類ラベルの変更を許可できるようになり、利便性の維持と、自主的なセキュリティ意識の向上につなげられる。
Require comments when changing classification labels and keep history
Currently Box Shield does not allow the reason or history to be kept when changing.
We would like to see a comment input field added to the UI when making changes, and also made mandatory in the administrator settings.If it is a file, we would like to leave the comment entered in the comment (activity) field of the file so that the end user can check the history.
For folders, we would like to leave them as undeletable txt files, etc.Such a feature would allow all users above the…
1 vote -
Make setting a password for shared links mandatory.
Currently setting password for shared links is not mandatory. We would like to have the ability to set a global control that requires all public/open ('people with the link') links to be password-protected.
2 votes
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