Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10106 results found
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Box Automate: Support for “Form Metadata Template”
When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.
It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.
formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。5 votes -
Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)
[Background and Problem]
A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.Below are our feature improvement requests.
Multi-line Input Support
We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.Increased Character Limit…
21 votes -
Can we get the ability to set which agent is the default agent per hub?
It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.
22 votes -
The Collections page on Box has changed and it is less user friendly now. It now also includes files and folders, which is not what I want
Please remove the files and folders from the Collections page
2 votes -
workflow notification send to groups
Be able to send automation workflow notifications to groups instead of individual email addresses
2 votes -
Create folders during file moves or copies
Create folders during file moves or copies:
User pain point: When moving or copying a file, users cannot create a new destination folder directly from the move/copy dialog. They have to cancel or leave the action, create the folder beforehand, and then restart the move or copy process.Requested improvement: Add a “Create New Folder” option within the move and copy dialog, allowing users to create the destination folder without interrupting their current action.
Expected benefits:
- A smoother, more intuitive user journey
- Fewer unnecessary steps
- Time savings for users
- Improved overall experience when organising files.2 votes -
Align page numbering between Box browser preview and desktop app for PPT files
When previewing the same PPTX file in a browser versus opening it in the desktop app, the page numbering differs. The browser preview counts the cover page as page 1, while the desktop app does not count the cover page (the page after the cover becomes page 1).
PowerPoint itself has a setting to exclude the cover page from the page count, but Box's preview feature does not support this setting, causing a one-page offset between the two views.
This creates confusion in practice — for example, a reviewer referencing "page 35" based on the browser preview may find it…
2 votes -
Ability to embed a Box App into Box Hubs
With the expansion of EAdvanced functionality, it would be great if you could embed a live Box Apps view in a Hub.
This could be used as a project status dashboard at a glance.2 votes -
Display Expanded Mode status in the AI Studio agent list
Title / タイトル
Display Expanded Mode status in the AI Studio agent list
AI Studioのエージェント一覧にExpanded Modeの状態を表示<English>
Please display whether each agent is configured to use Expanded Mode in the AI Studio agent list. This would let admins and creators quickly identify agents that may incur usage charges before opening or running them.Requested enhancement
- Add an Expanded Mode indicator to each agent in the AI Studio agent list.
- Make the status easy to spot, such as with a label or icon.<日本語>
AI Studioのエージェント一覧画面で、各エージェントがExpanded Modeに設定されているかどうかを表示してほしい、という要望です。一覧から状態を確認できれば、エージェントを開いたり実行したりする前に、利用料金が発生する可能性のあるエージェントを把握できます。要望内容
- エージェント一覧にExpanded Modeの状態を表示する
- ラベルやアイコンなどで、状態をひと目で確認できるようにする1 vote -
Support Custom Domain Authentication for Box Sign (DKIM / DMARC Alignment)
Problem:
Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.Requested Feature:
Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).Impact:
This is critical for enterprise customers who…2 votes -
adding this screen to the copy link box drive workflow slows me down and you should get rid of it
the addition of this screen to the copy link tool from box drive commands in finder slows me down and has lead to me accidentally pasting incorrect links, passages, etc. because of the lag. please get rid of it and go back to just being able to copy the link without that useless confirmation screen
1 vote -
Automatic Translation of Metadata Template Fields
When companies with international operations use Box, changing the language of Box itself does not translate the fields in metadata templates. Therefore, if there are users who speak multiple languages within the same tenant, it is necessary to prepare separate metadata templates for each language. However, since only up to 500 templates can be created, it is difficult to prepare one for each language. Please implement automatic translation for a single metadata template so that users of other languages can also use the same metadata template.
-in Japanese-
海外展開している企業でBoxを利用する場合、Box自体の言語を変更してもメタデータテンプレートの項目は翻訳されません。そのため、同一のテナントで複数言語ユーザーが存在する場合、言語ごとにメタデータテンプレートを用意する必要がありますが、500個までしか作れないため、言語ごとに用意することが難しいです。一つのメタデータテンプレートを自動翻訳し、他言語のユーザーも同一のメタデータテンプレートが利用できるようにしてください。1 vote -
Keep Canvas user names in sync with the latest display name
When a user changes their Box display name, the updated name should also appear in Box Canvas.
Currently, Canvas may retain the name shown when the user first collaborated. This can cause confusion and make it difficult to identify the correct person, especially after role changes, transfers, or legal name changes.
(Japanese)
ユーザーがBoxの表示名を変更した場合、その最新の名前がBox Canvas上にも反映されるようにしてほしいです。現在、Canvas上では、ユーザーが初めてコラボレーションした時点の表示名が保持され、その後Box上で名前を変更しても古い名前が表示され続ける場合があります。そのため、誰のアカウントなのか分かりにくくなり、役職変更・異動・改姓などの際に混乱が生じます。
1 vote -
Automatic Translation of Metadata Based on Language
When companies expanding overseas use Box, if metadata contains text in a specific country’s language, they must search using that same language. While Box’s UI allows users to change the language, and standard searches can find files in other languages using AI Home, metadata is not supported by AI Home’s search functionality, making multilingual searches impossible. We would like to see automatic translation of metadata or support for multilingual searches using AI Home.
-in Japanese-
海外展開している企業でBoxを利用する場合、メタデータで一意の国の言語が使われているときは、同じ言語で検索する必要があります。BoxのUIは言語変更が可能で、通常の検索についてもAI Homeを利用することで別言語のファイル検索が可能ですが、メタデータについてはAI Homeの検索に対応しておらず、多言語での検索ができません。メタデータの自動翻訳、もしくはAI Homeを用いた多言語検索対応ができるようにしてほしいです。1 vote -
Track the exact file version that was previewed or downloaded
When a file has multiple versions, we need to know exactly which version was previewed or downloaded.
Today, the Activity Report shows that a preview or download took place, but it does not identify the specific file version involved. This makes it difficult to confirm what content was viewed or shared, especially when investigating incidents, responding to audit requests, or checking whether the correct version was delivered to a customer or partner.
Feature request: Please include the file version number, and ideally the version ID, in the event details for preview and download activities. This information would be especially valuable…
1 vote -
box edit
Detect whether Box Edit is running before prompting users to reinstall Box Tools
Summary
When Box Edit fails to launch automatically after Windows starts, Box repeatedly prompts users to install or update Box Tools, even when the latest version is already installed.
This creates an unnecessary installation loop because the actual problem is that Box Edit is not running, not that Box Tools is missing or outdated.
Steps to Reproduce
Box Tools is installed and up to date.
Box Edit is registered to start automatically with Windows.
Box Edit fails to launch during Windows startup, so BoxEdit.exe is not running.
…
2 votes -
Edit right-click action items when using the desktop app.
It would be really helpful to have the ability to customize which Box actions appear in the Finder right-click menu when using Box Drive on macOS. Currently, Box adds a large number of actions, which makes the context menu feel cluttered and pushes frequently used Finder actions further down. I’d like to be able to selectively enable or disable individual Box actions—for example, keeping “View on Box.com,” “Make Available Offline,” and “Copy Shared Link,” while hiding options like “Create a Box Note,” “Create a Box Canvas,” or “Search in this Folder.”
1 vote -
Include Past Editors in AI Home Person Search
When using [Search for a person] in AI Home, please include not only the file's last modifier but also users who have edited the file in the past.
AI Homeの人物検索に過去の編集者を含める
AI Homeで[Search for a parson]をしたいした際、ファイルの最終更新者だけではなく、過去にファイルを更新したユーザーも対象にして欲しい1 vote -
Add Company Branding to email notifications +
The notification actions in Automate/Workflow are great, but I think there are a few opportunities to improve them:
Allow company branding, such as logos and colours, to be included in notification emails.
Option to include a direct link to the file that triggered the notification.
Potentially allow notifications to be sent from a company email address through a Microsoft integration or similar connection.
Branded notifications would increase engagement and make them feel more like part of our internal communications rather than system-generated messages.
1 vote -
Implement "Specify when started" for Task Assignment in Box Automate
In Box Relay, when selecting [Manual start] as the trigger, you can choose [Specify when started] for the Assignee in the [Assign a Task] action. Please implement this same functionality in Box Automate as well.
Box Automateのタスク割り当てにおける「開始時に指定」機能の実装
Box Relayでは、Triggerとして[Manual start]を選択した際、[Assing a Task]アクションのAssigneeの指定で、[Specify when started]が選択できますが、Box Automateでも同じ機能を実装して欲しい。1 vote
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