Help shape the future of Box
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When an external user changes his/her email address from the original invitation, the invitation can be removed or put on hold
We happened to be looking at the Collaboration List screen when we noticed that an external user had changed his primary email address.
In addition, the User Activity Report does not log information about external users' primary email address changes.If this is not done, the user in question may not be considered for de-collaboration during the inventory of collaborator privileges that we conduct.
The fact that users who are supposed to be deactivated remain collaborating is a security risk that cannot be overlooked.Please add the ability to immediately cancel or put the collaboration on hold if, after collaborating with a external user, he/she sets an address other than the one we have invited as the primary email address.
日本語版
コラボレーション一覧画面を眺めていた際に、外部ユーザーがプライマリメールアドレスを変更していることに気づきました。
ユーザーアクティビティレポートでは外部ユーザーのプライマリメールアドレス変更についての情報はログに記載されません。
このままでは、弊社で実施する権限の棚卸の際に、該当ユーザーがコラボレーション解除対象と見なされない可能性があります。
本来解除対象のユーザーがコラボレーションされたままになることは、セキュリティリスクとなるため看過できません。ユーザーをコラボレーションした後に、プライマリメールアドレスとして弊社側で招待した以外のアドレスを設定された場合、速やかにコラボレーションを解除、または保留にできる機能を追加してください。
We happened to be looking at the Collaboration List screen when we noticed that an external user had changed his primary email address.
In addition, the User Activity Report does not log information about external users' primary email address changes.If this is not done, the user in question may not be considered for de-collaboration during the inventory of collaborator privileges that we conduct.
The fact that users who are supposed to be deactivated remain collaborating is a security risk that cannot be overlooked.Please add the ability to immediately cancel or put the collaboration on hold if, after collaborating…
5 votes -
Save local copy of Mobile upload when using Capture feature
Some customers in legal and insurance industries utilize the Capture feature in the Box mobile app to upload sensitive content for legal proceedings and insurance claims (i.e. depositions and statements). If an upload fails when leveraging the Capture feature, that file is not saved locally, and it is not possible to re-attempt the upload. This has major ramifications on the customer's business and legal processes, and should be addressed by auto-saving a copy of the Capture file locally, especially in cases where the upload attempt fails
34 votes -
Controls for Admins to stop over sharing
We have seen multiple scenarios where our teams are over sharing entire folder structures with external parties. It would be good as admins/co-admins to have a setting that allows us to disable external sharing.
I was hoping this could have been done with policies, but since they are hierarchical it would stop the files and folders within the ones we want to lock from being shared!1 vote -
Customization of Main Screen
There should be away that you do not have to view all of the files and folders that you have been to invited to collaborate on when you are in Box. Currently, there is only All Files which shows folders and documents that I can't move, organize, or hide because I don't own them. There should be an option to customize my view to just my files and folders. There could also be an option to view just collaboration files and folders. That way, All Files could remain as it is., but I would not have to see the clutter of all of them when I am trying to operate within Box. The alternative to that would be to allow the user to move, hide, or organize files that they don't own in their own interface without it impacting the interface of other collaborators or the owner of the file or folder.
There should be away that you do not have to view all of the files and folders that you have been to invited to collaborate on when you are in Box. Currently, there is only All Files which shows folders and documents that I can't move, organize, or hide because I don't own them. There should be an option to customize my view to just my files and folders. There could also be an option to view just collaboration files and folders. That way, All Files could remain as it is., but I would not have to see the clutter…
2 votes -
Allow Admin/Co-Admin to access shared link basic info
When using BoxItem.Info itemInfo = BoxItem.getSharedItem(api, sharedLink); to retrieve basic information about a shared link, Box returns a 404 when the admin/co-admin doesn't have specific permissions. However, it's possible to see the basic information when you view a shared link report. We're essentially trying to get the same information as the shared link report is able to pull for all files/folders. Discussion of the suggestion is here:
https://forum.box.com/t/add-ability-to-discover-basic-file-information-from-shared-link/24941 vote -
implementing a document numbering conventing within a folder
Is there a workflow template to create a document numbering system for file uploaded into a specific folder?
2 votes -
Allow list html tags in custom TOS.
Please add the tags for
<ol><ul>and<li>in the TOS html so that we can properly format our TOS.1 vote -
1 vote
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Please add last login date and time on the user management page
Most cloud services offer the last login time and date when reviewing user status pages in admin. A DoD DISA requirement is to disable inactive accounts after 30 days, so it's an industry best practice. Having this information on the user list page in admin would bring Box in line with other cloud services. Thank you!
4 votes -
Restrict Access Right to Sub-Folders
Hello,
After creating FOLDER A and SUB-FOLDERS B, C, D under A, along with sub-subfolders E, F, G under B, I granted User X viewer access to A. However, I aim to restrict or remove their access to C, E, F, and G. Unfortunately, this functionality isn't currently available with Box.com. Could you consider adding this feature? Thank you!
7 votes -
Support for total_count (Box Metadata Query API)
For the Box search API, return of queried total_count results is documented and supported.
Confirmed total_count is currently not a feature of Box Metadata Query API and anticipating for inclusion of this feature.
9 votes -
Make all files available off line by settings or one click
I want to right click the parent folder in box and have make available off line.
It is ridiculous one has to click on every folder to download it.
I have sketchy internet and NEVER work online (on the web) only as do many others2 votes -
Audit Log for Outbound Email Status
Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).
The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).We can't help clients with issues on receipt of an email, but currently we don't have a way of knowing with certainty our side (Box) didn't have any issues, either. We have to reach out to support.
An audit log allows for client/customer self-service.
A longer term solution could be for automated notifications sent to a Box admin for failed outbound emails.Proposed solution: Add a basic audit log for admins to export the email batch history (Box seems to have a 1 or 5 minute queue for outbound emails).
Logically columns of the export would be:
Batch ID (e.g. 39028)
Email ID (e.g. 448737)
Recipient (e.g. jeff.bezos@amazon.com)
Email Result (e.g. Queued, Processing, Bounce Reason: Blacklist, Bounce Reason: Invalid email, Bounce Reason: DNS failure, Sent)
Email Sent Time (e.g. 2024-07-12-090753 UTC)Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).
The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).We can't help clients with issues on receipt of…
1 vote -
Request for API Improvement (Folder Move API)
In the folder move API, we would like you to add a function to set query parameters (force=true, etc.) to force execution.
The intention is to be able to quickly and efficiently respond to the necessary operations in "exceptional cases" and "emergencies", ignoring the usual constraints,
We request that it be introduced as a function in order to improve the efficiency of operational work by administrators.1 vote -
Shield Requests
Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.
Feature request:
We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.
Currently Box only encrypts the file with a red banner on top if malware is detected however we wanted to have an option to Block or quarantine the file in real time if a malware is detected while uploading/downloading a file or if its detected on already available files in Box.
Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.
Feature request:
We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.
Currently Box only encrypts the file with a red banner on top if malware…
2 votes -
report the file version
I would like to see the log of the file version. Now, I have to check more than 1000 files. It will be good if I can export the data for check.
2 votes -
Custom Columns (with sort) for Users and Groups
Custom Columns (with sort) for Users and Groups
The current Admin console defaults to the below columns with no way to customize for better productivity:
Name
Email
User ID
Role
Status
Storage UsedThis request would allow the Main admin account to customize which columns are displayed while looking at your Users and Groups page. These custom column choices can be chosen from the custom Tags (which are already a feature). Allowing important information to be seen at a glance rather than having to go into each user to get additional pertinent information.
Some examples of custom columns may be:
- Cost Center
- Legal Hold
- VIPCustom Columns (with sort) for Users and Groups
The current Admin console defaults to the below columns with no way to customize for better productivity:
Name
Email
User ID
Role
Status
Storage UsedThis request would allow the Main admin account to customize which columns are displayed while looking at your Users and Groups page. These custom column choices can be chosen from the custom Tags (which are already a feature). Allowing important information to be seen at a glance rather than having to go into each user to get additional pertinent information.
Some examples of custom columns may be: …1 vote -
Issue with displaying list of invited collaborators
Exposing the list of users collaborating on a folder to users from other companies could lead to a personal information leak. In the future, we would like to make the collaborator list invisible to users outside the company by default. We hope that this will be improved.
in japanese
フォルダにコラボレーションされたユーザー一覧が他社から見えてしまうと、個人情報漏えいに繋がります。
将来的に、コラボレータ一の一覧が社外のユーザーからデフォルトで見えないようにしてほしいです。
改善されることを期待しております。1 vote -
Support same user account (E-Mail) across multiple sandboxes
We use multiple sandboxes for testing varying functionality across business units and this requires a new "functional" mail account to be setup for each (which is a time consuming process). We need to be able to use the same e-mail (user account) across all of our sandboxes.
2 votes -
User Activity report to filter Sign activity by folder
When running the User Activity report for Sign activity, you cannot apply the folder parameter. If the folder parameter is used, then the report will generate empty since Sign activity is reported at the "enterprise level" instead of the "folder level."
Requesting that this report allows the folder parameter to pull Sign activity to prevent the need to manually filter the report post-export.
3 votes
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