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Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9943 results found

  1. Extending the expiration date of invitation emails

    I work at a university and issue Box accounts to over 1500 new students every year.

    New students have a very large number of procedures to complete upon enrollment, making it difficult for them to sign in to Box within two weeks of enrollment. As a result, many invitation emails expire.

    The two-week deadline for invitation emails is too short and insufficient.

    Please either set the default expiration date to around one month, or allow administrators to set the expiration date themselves.

    1 vote

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  2. app.box.com website prompting for access without enumerating the specific apps and services it wishes to access

    Currently app.box.com prompts for access to...something, without expounding on what, precisely, it wants access to.

    I cannot, via policy, give blind access to things without proper enumeration of what, specifically, will be accessed.

    Please adjust this to list specifically what is being requested, if not in the popup itself then via an opt-in option on the site.

    Edge 146.0.3856.109

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  3. Moving / Copying data - give users the option to set default sort order

    When moving or copying files in the web interface, the move to location is defaulting to strange behaviour which doesn't show recent folders ...

    The move / copy to dialogue should show all the folders in the user's Box area so that they can select the correct folder for the destination for the moving / copying of files.

    1 vote

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  4. Provide a solution to existing users to migrate their data to Box as Box Shuttle is restricted to tenant level

    We are seeking an effective solution for user data migration. At present, Box Shuttle operates at the tenant level with a current subscription limit of 10TB. However, from the end user's perspective, it would be advantageous to implement data caps at the individual account level. This adjustment would enable users to migrate their personal data from various storage sources directly to Box.

    1 vote

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    0 comments  ·  Shuttle  ·  Admin →
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  5. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

    As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
    At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…

    4 votes

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  6. Multiple Metadata Template Search Views

    Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.

    15 votes

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    on roadmap  ·  0 comments  ·  Box Apps  ·  Admin →
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  7. Add Categories or Tags to Organize AI Agents in Box AI Studio

    The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.

    I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
    - Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
    - Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tags

    In short, I hope…

    7 votes

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    1 comment  ·  AI Studio  ·  Admin →
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  8. While in Outlook, the ability to drag & drop files directly into Box folders - not via the Box Web App, directly from Outlook

    Insurance companies still heavily rely on working with emails. The current Box for Outlook integration is one way, ie. you can share documents out from Outlook.
    Insurance companies require the ability to drag and drop files directly from Outlook into Box files without leveraging the Box Web App.

    1 vote

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  9. Cannot select text in Box preview screen

    When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
    ===
    ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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  10. Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"

    The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  11. Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features

    When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.

    Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  12. Quota Storage reporting

    We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Box AI Q/A on a folder

    Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.

    9 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  14. Request to add a function to select target items for output in the Shared Link Report

    In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
    Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.

    To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
    Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included…

    2 votes

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  15. Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)

    [Request]
    Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
    To allow administrators to control this behavior, please provide a setting like the following.
    Feature requested:
    Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”

    We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.

    [Current status]…

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  16. Masking Sensitive Fields in a Box Form

    Posting a customer feature request:

    Box to mask the field while the person is filling out the Box form. (i.e. Right after the SSN field is inputted, the Form field automatically gets masked).

    Also requesting to have the fields masked in viewing a form submission within Box.

    Ideally when building out the form, we can have a checklist next to the field indicating "mask for sensitivity" or something like that.

    3 votes

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  17. I would like the restrictions on Box AI to be lifted or reduced.

    It's great that the Box AI query limit has been lifted.
    Next, we would like to see the following three limits lifted or reduced.
    ・Limited to 1,000 characters per question
    ・Text content size limit is 1MB, with larger files only processing the first 1MB of text
    ・Non-English languages may produce lower quality results

    Of course, we would also like to see the accuracy of the AI ​​improved. (Especially Bax AI for Hubs)

    84 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  18. Desktop App

    Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

    Key features
    1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
    2. Instant previews and content summaries for documents, PDFs, images, and presentations
    3. Direct file actions: move, copy, rename, delete, share, and bulk operations
    4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
    5. Permission-aware UI with activity feed and audit…

    3 votes

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    0 comments  ·  Desktop  ·  Admin →
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  19. Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color

    We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.

    8 votes

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    1 comment  ·  Uploads  ·  Admin →
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  20. Being able to combine files in a folder

    Would like to be able to combine files that were loaded separately.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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