Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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616 results found
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Change Unique Identifier to Something other than Email Address
This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.
Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.
This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via SAML).
20 votesThis feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.
Please provide more use cases in the comments to help us understand the problem better.
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Add an exportable report for External Users
a Download Report button in External Users, within the Admin Console - Users and Groups. There is a button for Managed Users. We need one for External Users that includes who added or invited the External User and when.
9 votes -
Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form…
10 votes -
Folder of aliases to Box files for sharing
In order to supply a group of files to a collaborator such as an outside contractor, one must copy existing files into a new folder. We need a way to gather the ALIAS /SHORTCUT to multiple files that can be placed in a single shared folder.
2 votes -
Updated retrieval of invitation logs from external tenants
If you get a log by user name, you can see which tenant you received an invitation from, but if you set the acquisition target to an administrative group, you will not know which tenant you received the invitation from. Even if you designate a group, I want you to know where you received the invitation from.
1 vote -
1 vote
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Ability to automatically convert Unicode @ (atmark) to single byte
When non-English users try to use @mention in comment or annotation, they often type @ (atmark or at sign) character with their native language (mostly double bytes, Unicode).
Just like other cloud services (like Slack), please add ability to automatically recognize and convert double bytes atmark to single byte atmark for non-English user conveniences and to help drive user adoption of these features.
Reference for at sign character code (Wikipedia):
https://en.wikipedia.org/wiki/At_sign1 vote -
Recommend a new permission level that is the same access as "Viewer" but the "Viewer" to share at the same level
The sharing level of "Viewer" is beneficial to share approved documents through Duke Box. In our capacity the information in the approved document that is shared with the owner as "Viewer" should also be accessible to other individuals that the owner deems appropriate so these individuals know exactly want is approved, what is expected of them, and how to remain compliant. Because we issue the approval and maintain the final document and do not manage the owners group that needs access to the approved document, it would be very beneficial if, after the document owner gets "Viewer" permission to the…
2 votes -
Add account info to Box application window
One of our users recently asked the following:
"In the Box drive alert window, the Box Drive Settings gear icon doesn't
do anything useful. Please add an actual settings window with basic
information like file space used, buttons for pause/restart syncing, etc.The Box Drive window is an alert style window that disappears anytime a
mouse is clicked or any other window is interacted with. This is the
case in Windows 7 through Windows 11. It would be better if Box Drive
had an actual application window like most other apps."I know that manual syncing isn't possible yet in…
2 votes -
Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page
Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.
9 votes -
Make external folders more obvious in Box Drive and Box Web
Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.
3 votes -
The ability to jump to folder directly when editing "Shared Folders" from "Groups" in admin console
As-is : Groups -> Shared Folders -Edit-> Unclickable for folder name
To-be: Groups -> Shared Folders -Edit-> Able to jump to displayed folder by a click3 votes -
Ability to hide feed updates by folder level
Like others have mentioned before, Feed can be too busy to make it useful. There are many folders I am invited in where I don't need to see updates. It would be useful to have the ability to silence those folders on your feed so you are only getting updates from the folders you are interested in.
7 votes -
workflow notification send to groups
Be able to send automation workflow notifications to groups instead of individual email addresses
2 votes -
When multiple people are selected for an approval task, you can select the approval order.
When multiple people are selected for an approval task, you can select the approval order.
The task function is often used for document approval work, and there is a need to be able to set up a flow all at once so that documents are presented in order of higher rank, such as group manager > department manager > division manager, etc.
Because an approval task needs to be set up each time something is approved, it takes time for approval to reach the person in charge if approval is not noticed quickly, resulting in reduced work efficiency.承認タスクで複数人を選択した場合、承認順を選択できるようにしたい
タスク機能を資料の承認作業に使うことが多く、グループ長＞課長＞部長等役職の役職の高い人へ順に上程されるようなフローを一度に設定できるようにしたいというニーズがあります。…
6 votes -
0 votes
Unfortunately this is not on our near-term roadmap.
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Preventing all users with an email address in a managed domain from creating accounts
We noticed that a box.com account was used to create a Box user in our managed domain. Box mentioned that we can turn off auto enrollment which makes all users with a domain email address managed, but we really want to prevent users for which we have not automatically created Box accounts for from making a managed or unmanaged account.
I would like to suggest an additional admin control that could prevent users from signing up at box.com using their domain email address.
7 votes -
Allow Shield Location Rule Restriction By Folder
Currently Shield's Location Restriction rule is applied to the entire EID by user/groups. It would be helpful to be able to set this up by specific folder(s) or folder structure.
Ex. Team A is not allowed to view specific content while in Location X, however Team B is able to. Currently the restriction would be set on the EID level and both teams would be under this restriction.
We could exclude group B or other groups from the rule however Group A would still be restricted from accessing other content within the EID.
1 vote -
Large Folder Operations dashboard with status, ETA, rollback, and reporting
Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.
During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.
A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.
Proposed Capabilities
-Status Tracking — show all active or queued large folder transfers (ownership, move, or…
6 votes -
Ability to Sort comment order by page
When using Adobe Document Cloud, it keeps comments grouped on the same page versus oldest to newest. It's useful when reviewing one page at a time. Can we get a sort filter system that allows: by page, oldest, newest, commenter?
7 votes
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