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10106 results found

  1. Increase Multi-Document Querying Limitations from 10

    The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.

    17 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  2. Send files stopped when find error in files...

    Hello support guys.
    I'm facing a problem and I want to ask for your help...
    I usually send many files at the same time and sometimes the sending stops and the remaining files are waiting for the stopped file to be resolved before proceeding with the rest... I don't sit in front of the computer looking at the uploads and when I come back to see if it's finished the process is there waiting for my resolution...
    Isn't there a way for the files that are OK to follow the flow and only wait at the end of the process…

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  3. For Anonymous users hide names of Create by and Modified By on Box Web

    Due to PII concerns please hide the names of created by or modified by when a anonymous user visits the Box Web App and is browsing content or previewing content.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  4. Searching for Folders and Moving files

    Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.

    I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Suggested Prompts with Custom Agent in the Box App for iOS and Android

    Currently the AI feature of the Box App for iOS and Android does not include customized suggested prompts with custom agents. I would like to have suggested prompts available on custom agents in the Box App. We've created several custom agents with unique suggested prompts. Without access to these prompts in the Box App, it limits its usefulness to us, or at least requires more effort from the end-user to retrieve what they need.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  6. Clarification needed for “Invite Collaborator” event behavior in User Activity Report ユーザーアクティビティレポートにおける「コラボレータの招待」イベント仕様の明確化について

    【Description】
    In the User Activity Report, there is an inconsistency between “Invite Collaborator” and “Accepted Invite” events.
    Specifically, the “Invite Collaborator” event is not logged in the following cases:

    When the invited user has “Automatically accept collaboration invites” enabled
    When a group is invited

    As a result, there is a significant discrepancy between the number of “Invite Collaborator” and “Accepted Invite” events, even though these actions are part of the same collaboration flow.
    Currently, this behavior is not clearly documented in the official Box support article, and it is difficult to understand the limitations of the “Invite Collaborator” event.
    【Request】…

    1 vote

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  7. Add an option to disable/turn off hover link previews in Box Notes

    The current hover link preview UI in Box Notes is highly intrusive and significantly disrupts the writing and editing workflow.

    When moving the cursor around the document, these previews constantly flicker on and off. The biggest issue occurs when multiple hyperlinks are listed consecutively: the previews pop up and overlap with each other, completely blocking the subsequent text. Users are forced to make extra mouse movements or clicks just to dismiss them and read the text underneath.

    Since there is currently no way to turn this feature off, I would like to request the following improvements:

    A toggle switch to…

    1 vote

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    0 comments  ·  Box Notes  ·  Admin →
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  8. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…

    2 votes

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  9. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…

    2 votes

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  10. Restore Client ID Visibility for Platform Apps

    A recent update to the Box UI moved all applications into the “Platform” section of the Admin Console. With this change, the ability to search by Client ID appears to have been removed, and only the application name or Box app owner is shown in the details view.

    For larger environments like ours, this will impact efficiency. We manage thousands of custom apps, and Client ID search has been a critical method for quickly searching, reviewing and approving or denying box custom app requests.

    This request is to restore Client ID visibility within the app details view or reintroduce Client…

    1 vote

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  11. Different sort options for different folders

    I would like the option to sort my home folder by "Last Accessed" and other folders by "Name". Currently we can only sort one way. Thank you.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  12. If we could toggle an Alpha Numeric sorting feature rather than the current system.

    As an institution that has thousands of photos that are already labeled by our current archive system, it would be incredibly helpful to have files be able to be sorted by an alpha-numeric approach. Such as, ST-A1, ST-A2, ST-A3, ST-A110 rather than ST-A1, ST-A110, ST-A2, ST-A3.

    I'm suggesting introducing a toggle or dropdown sorting option, as to not mess up current systems. I understand that adding a 0 in front of numbers is the suggested method, however that would not work in this case as it would change the item's ID system. It seems to me that sorting is one…

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  13. Regarding how to handle abnormal termination in BoxRelay

    I would like to be able to forcibly terminate "in progress" tasks that have been interrupted due to an error in BoxRelay.

    1 vote

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  14. Hubs permission model should be more granular (add previewer)

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing…

    157 votes

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    7 comments  ·  Box Hubs  ·  Admin →
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  15. Box for Salesforce app: enable conditional display of another record's folder rather than creating a new folder for a particular record

    Enable conditional display of another record's folder rather than creating a new folder for a particular record. Ideally, this would be able to be done in the lightning page when you add the Box component to the page, by allowing the admin to select a record field, or a related record's field (not just a label) where the folder id is stored.

    Use case: allowing a parent record's folder to show in all of its children so that all of the documents related to the parent are stored in a single place.

    2 votes

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  16. API Endpoint to Manage Custom Apps

    There are not currently any API endpoints to call for custom apps - ideally there would be the ability to manage scopes, disable/deauthorzie + enable/authorize, delete apps (both server and user auth)

    7 votes

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  17. Auto-Generated/System Generated Folder Creation via API

    Currently, if your enterprise settings have the 'Restrict Content Creation' setting as enabled, it also stops any root level folders appearing that are generated by Box, such as the "My Sign Requests folder"

    My understanding is that this folder's existence makes it so a user doesn't have to specify a folder for the sign request to go into. However, the lack of this folder existing makes it so that you do need to specify a folder for each request. We have many users who would prefer that all of their sign requests are present in the same folder, that leaves…

    1 vote

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  18. I would like to be able to adjust the width of items and reorder them on the report status screen.

    When checking the report status screen, the author's name and report type are omitted, which is inconvenient. I would like it to allow changing the display width of items to make it easier to check. Also, I want a feature that lets you click on item names to sort items other than the last update date.

    タイトル:
    レポートステータス表示画面で、項目の幅変更や、項目並び替えを可能にしてほしい

    本文:
    レポートステータス表示画面を確認する際、作成者名やレポートの種類の表示が省略されてしまい不便です。
    確認をしやすくするために項目の表示幅を変更できるようにしてほしいです。
    また、更新日以外の項目で、項目名をクリックして並び替える機能も欲しいです。

    1 vote

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  19. Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen

    [Request]
    Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

    [Customer Use Case]
    The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

    [Customer Needs]
    They want to implement the following workflow as a web-based solution without custom development.

    1. Enter invoice data per subsidiary via Forms
    2. Generate the invoice with Doc Gen
    3. Send a signature request to the manager via Box Sign
    4. After the manager signs, move the document to the shared folder with the local subsidiary

    At present, this could be achieved by using…

    9 votes

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  20. test from community

    test from community

    1 vote

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    0 comments  ·  Other  ·  Admin →
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