Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10100 results found
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Moving / Copying data - give users the option to set default sort order
When moving or copying files in the web interface, the move to location is defaulting to strange behaviour which doesn't show recent folders ...
The move / copy to dialogue should show all the folders in the user's Box area so that they can select the correct folder for the destination for the moving / copying of files.
1 vote -
Provide a solution to existing users to migrate their data to Box as Box Shuttle is restricted to tenant level
We are seeking an effective solution for user data migration. At present, Box Shuttle operates at the tenant level with a current subscription limit of 10TB. However, from the end user's perspective, it would be advantageous to implement data caps at the individual account level. This adjustment would enable users to migrate their personal data from various storage sources directly to Box.
1 vote -
Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.【日本語】
管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にするBox社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…4 votes -
Add Categories or Tags to Organize AI Agents in Box AI Studio
The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.
I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
- Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
- Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tagsIn short, I hope you can provide an efficient way to categorize, tag, or otherwise manage AI agents, so that they can be easily found, especially as their number grows.
The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.
I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
- Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
- Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tagsIn short, I hope…
7 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
86 votes -
While in Outlook, the ability to drag & drop files directly into Box folders - not via the Box Web App, directly from Outlook
Insurance companies still heavily rely on working with emails. The current Box for Outlook integration is one way, ie. you can share documents out from Outlook.
Insurance companies require the ability to drag and drop files directly from Outlook into Box files without leveraging the Box Web App.1 vote -
Cannot select text in Box preview screen
When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
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ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。3 votes -
Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"
The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.
1 vote -
Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features
When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.
Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?
1 vote -
Quota Storage reporting
We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.
4 votes -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
9 votes -
Request to add a function to select target items for output in the Shared Link Report
In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included in the output.（日本語）
共有リンクレポートに出力対象を選択する機能
現在の共有リンクレポートのフィルタではファイルやフォルダ、Hubなど出力項目の対象を指定することができません。
すべての共有リンク情報が出力されるため、項目が多く情報の抽出に時間を要します。
Box Hubの共有リンクを棚卸する際に、業務負担を軽減するため、出力項目をHubのみとできるよう、
共有リンクレポートのフィルタに出力項目の対象を選択できる機能の追加を希望します。In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included…2 votes -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]
Currently, folder moves that involve a change of ownership are allowed only for “administrators” or “folder owners.”
However, in our company, folder ownership is distributed, and as a result there are many folders with different owners.
End users often organize and move folders without being aware of the owner, which frequently results in errors such as “You cannot move this folder because it has a different owner.”[User impact]
End users cannot flexibly organize the folder structure despite having permissions (e.g., Editor), which reduces operational efficiency.
Every time an error occurs, they must request and coordinate with the owner or administrator, increasing operational overhead.
It is difficult for users to understand “why the move cannot be completed,” which degrades the overall user experience.＝＝
タイトル：
移動可能な権限（例：編集者）を持つユーザーに対して、所有者が異なるフォルダ間の移動を有効にする【要望】
管理者またはフォルダ所有者ではないユーザーであっても、対象フォルダに「移動」が可能な権限（例：編集者権限）が付与されている場合には、所有者が異なるフォルダ間でも移動を実行できるようにしてほしい。
その際、管理者側で制御可能とするために、以下のような設定項目を用意してください。
追加して欲しい機能：
管理コンソールまたはフォルダ設定にて、「所有者変更を伴うフォルダ移動」を許可／不許可にするトグル（ポリシー）を追加これにより、各組織のセキュリティポリシーに応じて柔軟に制御しつつ、エンドユーザーの利便性と運用効率を大きく向上できると考えています。
【現状】
現在、所有者変更を伴うフォルダ移動は「管理者」または「フォルダ所有者」にしか許可されていません。
しかし弊社では、フォルダの所有者を分散して運用しているため、所有者が異なるフォルダが多数存在します。
エンドユーザーは所有者を意識せずにフォルダを整理・移動することが多く、その結果、「所有者が異なるため移動できない」エラーが頻発しています。【ユーザー影響】
・エンドユーザーは、権限（編集者など）を持っているにもかかわらず、フォルダ構成を柔軟に整理できず、業務効率が下がっています。
・エラーのたびに所有者や管理者への依頼・調整が必要となり、運用負荷が増大しています。
・「なぜ移動できないのか」が分かりづらく、ユーザー体験が損なわれています。[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
36 votes -
Masking Sensitive Fields in a Box Form
Posting a customer feature request:
Box to mask the field while the person is filling out the Box form. (i.e. Right after the SSN field is inputted, the Form field automatically gets masked).
Also requesting to have the fields masked in viewing a form submission within Box.
Ideally when building out the form, we can have a checklist next to the field indicating "mask for sensitivity" or something like that.
3 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit logs
6. Connectors for other cloud providers and APIs for extensibilityBusiness value
1. Faster file discovery and management, lowering time-to-find
2. Differentiates Box, supporting retention and upsell opportunities
3. Reduces support tickets and enhances collaborationCreate an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
Share Box Forms with co-owners
Can you enable the ability to share a Box Form with another user as a co-owner or editor?
For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.
22 votes -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。2 votes -
Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color
We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.
8 votes -
Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
2 votes
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