Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9993 results found
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AI Model Name Display
When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.3 votes -
Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote -
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Export / Import annotations via API
Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.
1 vote -
Add a “comment visibility” option in Link Settings
In Link Settings, we’d like an option to control whether comments are visible.
Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.（日本語）…
1 vote -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote -
User Activity Report needs ADDITIONAL default date filters
To enable co-admins to schedule regular reports, additional default date filters are needed in the User Activity Report Date range selection. "Last 3 months", "Last 6 months" and "Year to date" would enable reports to be scheduled, rather than having to run the report manually because a Custom Range has to be selected for these periods
7 votes -
Box Shield: export Anomalous content download section of a Shield Alert to pdf
It would be helpful for an option to save an expanded view of "Anomalous content downloaded" section of a Box Shield Alert to pdf or clipboard.
When alerting/notifying the line managers of Target user's anomalous downloads, we always include screenshot of this section of the alert in the standard email that we send them
7 votes -
Add Shield alert filter by DATA RESIDENCY ZONE
Dashboard should have a filter to select from all the Data Residency Zones used in the Enterprise's user accounts, so that the alerts can be filtered by DRZ, enabling co-authors from across the world to filter to show only those that they need to manage.
The DRZ for an alert is the DRZ associated with the Target user's Box account
7 votes -
version
Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.
1 vote -
Create Doc Gen templates from PDF
I have had multiple customers and partners ask for the capability to build Doc Gen templates from PDF documents (existing and non-existing). This is a capability that would help advance the adoption of our new offering.
5 votesAbility to generate new documents using pre-tagged/interactive PDF templates is on the roadmap.
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Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.
The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.
This eliminates manual steps and ensures consistency in access control.
Why It’s Valuable?
Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.
Consistency: Reduces human error by ensuring the new user has identical access as the reference user.
Scalability: Ideal for large organizations where teams share common folder structures.
1 vote -
Index Lists
Suggest to add feature allowing users to download index lists of folder contents.
This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.
1 vote -
Box search results need to be sorted by "oldest first"
Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."
1 vote -
Box for MIP
Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".
1 vote -
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
The issue may be caused by one of the following:Lack of access permissions
Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.Expired or restricted shared link
The shared link may have expired or been restricted to specific users, preventing access.Incomplete multi-factor authentication (MFA) setup
In some Box environments, even if login is successful, access to files may be restricted if the…1 vote -
Add additional file attribute filters when viewing files
Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details
2 votes -
box ai for mp4 files
I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?
8 votes -
from Box Folder (Filtered) View - Start Box Relay
Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.
1 vote -
Form dropdown - Show big list of Values from Excel
How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?
If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.
1 vote
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