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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9818 results found

  1. Slow video preview

    Video files take way too long until the preview starts. Shuttling is not possible until completely buffered.

    To solve this, the preview could be converted in the background into a more web friendly file that starts immediately and allows shuttling. As offered by many other services.

    2 votes

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    0 comments  ·  Preview  ·  Admin →
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  2. Ability to read the EXIF data in the photos that are uploaded

    I need Box to read the EXIF data in the photos I upload. Having access to that would make categorizing and finding assets infinitely easier. If I could sort by the metadata already included with an image file I would be able to find by date, location, resolution, etc automatically. A default metadata template should be created that matches that of EXIF data so that it automatically loads. You could then find the images you want by searching the EXIF data then could apply other metadata to add more relevance.

    40 votes

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    3 comments  ·  Uploads  ·  Admin →
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    This is currently under review for inclusion in our roadmap for 2026. We will update the status of this request toward the end of 2025 when our review is finalized.

  3. Box app uptime and downtime

    Need to be able to report on Box uptime and downtime stats monthly, please provide a way to create an alert or a graph report that shows this over a period of time.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Enable option to save all emails and email attachments into Box from Gmail and/or Outlook.

    Enable option to save all emails and email attachments into Box from Gmail and/or Outlook in a way that cannot be altered. This is important for WORM compliance.

    https://blog.microfocus.com/worm-compliance-archiving-finra/

    1 vote

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  5. Like External users, make a remove user from all content for Managed users.

    Like External users, make a remove user from all content for Managed users. So we can remove a managed user from all content instead of removing them from each folder individually.

    3 votes

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  6. Accurate display of number of files

    Fixed the problem of inconsistent number of files

    Inconsistencies in the number of files can occur when large amounts of data are owned or moved for business purposes.
    There is a workaround for this in the support page, but it does not work in some cases.
    Even if we can confirm the exact number of items in the report, the size may differ due to data inconsistencies.
    We feel that it is inconvenient for business use to not be able to accurately grasp the number of data.
    Please fix the inconsistency of the number of files.

    [日本語]
    ファイル数不整合の問題の改修

    業務上大容量のデータを所有している場合や移動をおこなった際にファイル数の不整合が発生します。
    サポートページ内にて修正スクリプトの回避策はありますが、改善されないケースがあります。…

    23 votes

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    0 comments  ·  Web App  ·  Admin →
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  7. Elastic search to be able to search contains

    Box should support modern search capabilities such as elastic search
    We want to be able to search for something within the name if a file
    ie name contains,
    Exact match isn't very useful, if we wanted to search for a specific product code in the name for example

    6 votes

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    0 comments  ·  Search  ·  Admin →
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  8. Ability to create & manage smart/dynamic Folders

    Based on specified criteria, populate a folder with documents stored elsewhere in Box. For example, we have numerous W-9 forms stored in various places in our Box files. We would like to specify a Smart or Dynamic folder with the criterion of populating it with any of our files that have "W-9" in the name. It is essentially a smart search.

    1 vote

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  9. Prevent paid accounts from inviting free accounts with the same corporate e-mail domain

    It'd be good If managed users can't invited free accounts who has the same e-mail domain or notify Admin immediately so Box users can comply with fair use policy.

    8 votes

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  10. Long text in the field should become smaller, instead of increasing the length of the field

    If you enter long text into a text field in Box sign, the field becomes large and may be covered by another field.
    We think the best behavior is to make the text smaller and fit the text into the field instead of making the field larger.

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  11. Box Relay support for "move folders to different owners"

    We are aware that Box has a recommended maximum number of items owned per owner (1 million items), and it is recommended to divide it into multiple owners if the number exceeds the limit.

    Based on the above, our company, which owns more than 100 items, operates by dividing the data into multiple owners.

    According to Box's recommendations, it's easy to assume that when you use Box, an action occurs that moves the owner to a different folder.
    We strongly hope that this behavior will be supported even when using BoxRelay, because it would significantly reduce the convenience of BoxRelay…

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  12. Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX people (e.g. CEO or CFO)

    Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX accounts (e.g. CEO or CFO) or YYY folders or ZZZ files (e.g. highly sensitive financial information or employee PII).

    Right now, it seems like the only Co-Admin privileges are "view / edit / take over everybody" or "view / edit / take over nobody."

    https://support.box.com/hc/en-us/articles/360044194393-Granting-And-Modifying-Co-Admin-Permissions#:~:text=View%20user%E2%80%99s%20content,managed%20user%E2%80%99s%20account.

    In lots of these cases, my customers have a person who is a technical Admin and then the owner of the company.

    They don't want the owner of the company to be the main Admin for…

    1 vote

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    0 comments  ·  Admin Console  ·  Admin →
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  13. Ability to CC a non-signer on a sign request, or to change the sender email

    Ability to CC a non-signer on a sign request. Sometimes the client doesn't recognize the admin person sending the sign request and refuses to sign. It would help to be able to CC their sales rep so the request looks more legitimate.

    Alternatively, I'd like the ability to change who the Box Sign email comes from, so the email notification requesting signature can appear to come from the client's sales rep instead of the admin setting up the signature.

    4 votes

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  14. Ability to easily navigate a document using a scroll bar when setting up a workflow or signing a document.

    Navigation Difficulties on Box Sign

    When creating a workflow, to add signature fields to the bottom of a document with more than 1 page, you can't easily scroll down and have to zoom out to drag fields to a lower page.

    When you are asked to sign a document (chrome browser) there isn't a side-bar to scroll up and down the document. You can only zoom in and out and jump from page to page using the green navigation arrow. Scrolling through the document without a mouse or or keyboard keys is a challenge. A scroll bar would simplify navigation.

    2 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  15. Add "Shared Link URL" to the "Folders and Files" Report

    We would like the to add a "Shared Link URL" column to the "Folders and Files" Report.

    2 votes

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  16. Managed Users - Include column for Date account created.

    It would be nice if in the Admin Console on the Managed Users list you could add a column for the Date the account was added. Who created the account might also be helpful.

    1 vote

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  17. Box Notes only showing first page of multi-page file/document that is attachment

    In Box Note, if we hover over to the up arrow this is what it says “Inset Image or File” and when we click on it; there is no option to upload the file except these three options: Upload image from your computer, Insert image from Box shared link, and Insert preview from Box shared link. The up arrow in Box Note shouldn’t be saying insert image or file option before you click on it because it’s misleading and our internal users are getting confused thinking they could and when they click on it, all they see is three options,…

    1 vote

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    0 comments  ·  Box Notes  ·  Admin →
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  18. Box Drive search to mirror Web UI

    You can't specify details in Box Drive search.
    I want to use the same function as WEB UI on the search screen of Drive.

    8 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  19. Specify a dynamic port for "OAuth 2.0 Redirect URI”

    Following the "LoopbackInterfaceRedirection" specification described in "RFC 8252 OAuth 2.0 for Native Apps", I would like to configure Box to receive the authentication code on an unused free port on Windows and send it to the Box custom app configuration screen (https://app .box.).
    However, it is not possible to specify a dynamic port for the "OAuth 2.0 Redirect URI" in the Box custom app configuration screen (developers/console/app/xxxx/configuration).
    I would like you to specify the dynamic port as per the specification of "LoopbackInterfaceRedirection" described in "RFC 8252 OAuth 2.0 for Native Apps".

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Upload DICOM images via File request

    I was wondering if it would be possible to send someone a file request link and have them upload with the Ambra DICOM image tool directly instead of having them first upload the files then having to convert them manually after.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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