Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9818 results found
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Unable to see folders users have access to through Group invitations
A group is given access to a folder on Box (ie Project A). When the admin views what folders a specific user in Project A has access to, it does not show the collaborated folder for Project A
4 votes -
New 'Limited' Content Manager Permission - No ability to preview or download files/folders
A new co-admin option that's more even more restrictive than the current 'View users' content' Content Manager role with the following abilities:
--View users (like currently possible)
--Browse user folder trees (like currently possible)
--View file properties (uploaded, version #, modified, name, description, etc.)
--View collaborators on folders and add new collaborators to folders
--NO ability to preview or download files or folders (this is the critical item that's missing currently for Coke as even the 'view' Content Manager role currently allows the co-admin to preview and download files/folders)This could possibly also be solved by breaking up the Content…
4 votesWe may tackle this as we look at a broader re-work of Content Manager.
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Bulk Edit - Add Ability to Change Primary Email Addresses
Bulk Edit currently allows admins to change various settings for users, but it does not allow the admin to 'bulk edit' the primary email addresses for their users. This functionality would be handy in various scenarios, including when a company goes through an email domain change.
Right now, customers must come to Box (Customer Success) to have us run scripts in Internal Admin to do bulk email changes as we do not have this feature natively in Bulk Edit within the Admin Console.
4 votes -
4 votes
The User Filter is built to only look at the list of current, managed users, so it would be quite difficult to include deleted users.
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Report on who deleted from trash
Currently we have configured our Box instance to disallow end users to delete files, only for Admins and not even auto-delete items after X days. However, we are looking for some record/log of this.
4 votesIt will be super helpful to understand the business impact to report on who deleted from trash. At this moment, admins can configure rules to delete trash after a certain period time. This doc would be helpful: https://community.box.com/t5/Managing-Files-and-Folders/Trash/ta-p/19212
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Date and TimeStamp - Box Sign
Add date and timestamp on the signature field is currently and enterprise setting. The user would like for this to be user facing, instead of enterprise wide. So that individual users could choose to toggle on or off. Or specific users and groups
3 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています：
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張（特にダークカラーの追加）これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
3 votes -
Please review the reordering of menu items and consider using a pop-up display.
Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.3 votes -
Per-Box Hubs Usage Report
Currently, reports can only be generated for the entire Hubs, but we request an improvement that allows us to check how much each created Hubs is being used.
I would especially like you to make improvements so that we can check how much BoxAI is being used at each Box Hubs.日本語----
現在、Hubs全体での利用状況レポート出力はできますが、作成された各Hubs毎に出力できるように改善をお願いしたいです。
特に各HubsでどのくらいBoxAIを利用しているか確認できるようになるとありがたいです。3 votes -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
3 votes -
Ability for end users (non admins) to adjust metadata
As Box is evolving more into metadata driven workflows for digital asset library use cases, we need the ability for end users (non admins) to be able to adjust metadata templates specific to their use case or business unit. For example, we'd like to have a champion from Marketing be able to adjust JUST the metadata templates specific to their group, not any metadata templates related to Legal or Sales.
3 votes -
Enable Image Pasting in Box Hubs
Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
We would like to be able to paste images directly into the Hub.Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
Hubの画面に画像を張り付けできるようにしてほしいです。3 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
3 votes -
Requesting addition of embedded images
I would like to embed photos in the body text of a paragraph on Box Hubs. I know you can link to an image on box.com in Box Hubs, but when I am making a how-to document I need to put multiple small images inside of a body of text. Linking to an image uploaded to box makes huge 1x1 preview squares.
3 votes -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。3 votes -
Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert
For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.
Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.
3 votes -
Cannot select text in Box preview screen
When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
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ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。3 votes
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