Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9636 results found
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Download all files from view
Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.
We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App
1 vote -
Grammarly in Box for Google
We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.
2 votes -
We would like the option to change the time zone used in Box Shuttle job reports.
Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.
It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.
2 votes -
Export Files from Your Box Drive to Local Drive
Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.
With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it…
1 vote -
Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin…
1 vote -
Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management
Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.
2 votes -
Enable Advanced Boolean Search Filters When Exporting Legal Hold Content
While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.
Proposed Enhancement:
Integrate Boolean search operators into the Legal Hold export interface.Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.
Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).
Display matching results with export…
1 vote -
Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content
The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.
For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata
1 vote -
Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)
While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.
This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.
Proposed Functionality:
At retention expiration, system automatically deletes files according to defined purge rules.Legal Hold overrides deletion, preventing removal until hold is lifted.
The system logs all auto-deletions in audit trails, identifying the purge policy…
1 vote -
Enable End Users to Apply Existing Retention Policies to Their Content
Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.
Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:
Empower teams to self-govern content in line with company compliance standards.
Reduce admin overhead and delays.
Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.
1 vote -
Allow Early Removal of Retention Policy from Specific Content Before Period Ends
Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.
This limitation creates operational challenges in scenarios where:
Certain files are retained longer than necessary due to changes in compliance requirements.
Content is mistakenly placed under a retention policy but only a small subset needs early release.
Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.
Introduce the ability for authorized administrators to remove or override a retention policy on…
1 vote -
Use the API to move a file in one Box folder and add it as a version in another folder.
Use case:
1. Un-retouched ref sits in Box folder
2. New version of file comes in from external retoucher
3. API moves incoming retouched file as version1 vote -
Direct transition from preview screen to server link embedded in file
When previewing PDF and Word files, it is not possible to navigate to server links embedded in the files.
If you want to navigate to server links, you need to download the files from Box and click the links, which is time-consuming.
There is an impression that the preview screen is inconvenient, and this damages Box's reputation, so please enable navigation to links from the preview screen.■In Japanese
PDF, Wordファイルのプレビュー時にファイルに埋め込まれたサーバリンクに遷移することはできません。
サーバへのリンクに遷移したい場合は、Boxからファイルをダウンロードしてリンクをクリックすることが必要で、手間がかかります。
プレビュー画面が不便という印象があり、Boxの評判が落ちるためプレビュー画面からリンクに遷移できるようにしてください。2 votes -
Account provision based on invitation received.
Hi
Case #3378972. Refer this for details.When someone in our domain receives an invitation to collaborate in a folder and they don’t yet have a Box account, an account will be provisioned and that user will automatically become a managed user under your enterprise instance. This is some kind of a backdoor account creation which we want to have a control on. We have account approval process where Cost Center managers review and approve the license cost. Need this capability to have a control over this way of account creation.
1 vote -
"Favorites" option for applying signers to a document
If 90% of the sign documents you generate need to be signed by a unique person, but then by two internal people, it would be nice if you could select from a "favorites" list.
So, each sign document has a unique underlying document, but the signers are, for the most part, always the same. Rather than entering "tom smith, mary jones, john white" for each document, you could just select "AR Group" from a favorites list.3 votes -
Option to remove or hide the floating Box AI icon when viewing a note. I am trying to read this document, and it is distracting.
Please add an option to the edit bar to hide the floating Box AI icon when viewing a note. When reading a document, it can be distracting. An option to hide the Box AI icon will allow users to focus on deeper work.
2 votes -
List the file name that the pop up is confirming to be deleted
When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.
2 votes -
Share files externally Box Drive
Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.
2 votes -
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b
■ Need
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.■ Background & Issue
Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.■ Example Use Case
In a process where the labor union reports employee work status to company officers using Relay notifications:
Issue: It is burdensome to ask all officers to adjust their mail filtering rules for …
2 votes -
A feature that suggests prompts related to search results
We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
but there are many cases where it is difficult to input specific prompts when asking the AI questions.
As a result, even though we actually have enough materials to get the desired answers,
the AI returns a message saying "No related content found,"
which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
Example：
When…2 votes
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