Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10093 results found
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Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.（InJapanese）
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。4 votes -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote -
Delete User App Authorization
It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.
Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.
1 vote -
Report on file insights for all files
Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…1 vote -
Request to Make Service Accounts Created During Box Automate Use Easier to Identify
When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
For example, after a workflow is created in Box Automate, we would like a pop-up to be…2 votes -
Restrict Hub Shared Link Creation to Admins Only
Many users can access a Hub via its shared link.
However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.
Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.
It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.
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Hubは共有リンク経由で多くのユーザーがアクセスできます。
しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。…1 vote -
Bring back "Open Containing Folder" to the top of the Box Note menu (or allow customization)
Hi Box Team,
I would like to share some feedback regarding the user interface of Box Notes.
Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.
To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience…
1 vote -
Delete or hide Source Systems without having to delete all associated jobs
The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.
Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin…
1 vote -
Improve Box Shuttle Filter to search by Source System
I'd like to be able to filter the Shuttle job list on the name of a source system.
This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.
1 vote -
Enhanced Hub Reporting
Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.
The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.
If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.
Example fields:
Hub title…
3 votes -
Workflow Management Report
The new Automate features are much more powerful than the previous Relay, and I’m excited to start using them going forward. After enabling Automate, I expect many users will create workflows, so the number of workflows in a tenant will increase significantly.
Currently, I can visually check the workflows created in a tenant from the admin console, but as the number of workflows grows, it becomes difficult to review them all and properly manage them.
It would be very helpful to have a way to export or list all workflows that exist in a tenant.
Example fields:
Workflow name
Creator…3 votes -
Saved as Default: Search by Name
If you change your organization display to ‘By Name,’ it should remain consistent across all folders and be saved as the default. You can always switch back to ‘Last Updated’ if needed. Ideally, I’d like mine to stay set to ‘By Name,’ or have a navigation setting where you can choose your preferred organization as default.
1 vote -
Resize navigation pane
There should be a way to resize the width of the quick access navigation pane on left of screen. Most locations are cut off and unable to see what they actually are.
1 vote -
Increase the Maximum Number of Actions per Box Automate Workflow
{English}
We would like to request an increase in the maximum number of actions that can be executed within a single Box Automate workflow.Currently, the limit is 200 actions per workflow execution. However, based on real customer business requirements, some workflows are reaching this limit and cannot be fully implemented within the current constraints.
Increasing the limit to approximately 2,000 actions would address these use cases and enable customers to automate larger-scale business processes without requiring complex workarounds or workflow redesign.
This request was submitted based on customer feedback.
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{Japanese}
Box Automateワークフローで一度に実行できるアクション数の上限拡張を希望します。現在、1回のワークフロー実行で利用できるアクション数は200に制限されています。しかし、実際の顧客業務要件を考慮すると、この上限に達してしまい、実現できないフローが存在します。
上限を2,000アクション程度まで拡張いただけると、このようなユースケースに対応でき、大規模な業務プロセスをワークアラウンドや複雑なフロー分割なしで実装できるようになります。
本要望は顧客からのフィードバックに基づくものです。
5 votes -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
3 votes -
Support MS Teams Integration on GCCH
Would like to see Box to able to integrate with Microsoft Teams on a GCH environment without having to sideload Box into the environment by a system integrator to get it to work.
1 vote -
Simply MFA enablement to provide a simple SINGLE notice to collaborators that MFA was enabled for company "X"
Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).
Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file…
1 vote -
File Outcome Actions for Form Uploaded Files
Include the ability to take file actions on files uploaded from a Box Form like you can in Relay. We have several Forms and Relays that not only take text/date/dropdown input but also have file upload fields and were hoping to move them to Automate so that we could take advantage of the additional features, but are unable to since there is no option to use an Outcome to take action upon the uploaded files.
1 vote -
Don't cancel Box Sync!
I have used Box Sync for many years, and it does exactly what I need it to do, which includes syncing all the files that I keep there and allowing them to download to my computers. Other key features are:
on my MAC, I can search the files on the entire Mac INCLUDING the Box Sync files
I want to have ALL the Box Sync files downloaded on both my computers.
Apparently neither of these is possible with Box Drive, which will make it useless for me (and certainly not better, as all the emails claim).
KEEP BOX SYNC!
3 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
4 votes
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