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9636 results found

  1. Copy in Markdown format

    I'd like to be able to copy Box AI's answers in Markdown format.
    Especially in tables.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  2. Allow Box Zones with fewer than 10 seats

    I'm in the UK so need to be GDPR-compliant and store my data here. Currently, I can't ensure my data is stored in the UK without having Box Zones, which requires 10 seats. I'm a solo business, three seats is already more than I need.

    1 vote

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  3. Improvement of the repeat timing for Box Relay schedule events

    When trying to set the repeat timing for a Box Relay schedule event to monthly, currently you can only choose the 1st day or the last day every few months.
    The timing of the event's start is not necessarily at the beginning or end of the month, so it is inconvenient to use.
    I would like you to add a setting that repeats monthly based on the start date, like the report scheduling feature.

    -in Japanese-
    Box Relayのスケジュールイベントを毎月に設定しようとしたとき、現在は何か月ごとの第1日目もしくは最終日しか選択できません。イベントの開始タイミングは必ずしも月初や月末ではないため使いにくいです。レポートのスケジュール設定のように、開始日を基準に毎月繰り返すような設定を追加してほしい。

    5 votes

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    0 comments  ·  Workflow  ·  Admin →
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  4. Add Fixed and Descriptive CSS Tags for Easier Pendo Integration

    We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

    However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

    I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements,…

    1 vote

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    0 comments  ·  AI Studio  ·  Admin →
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  5. Add Categories or Tags to Organize AI Agents in Box AI Studio

    The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.

    I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
    - Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
    - Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tags

    In short, I hope…

    4 votes

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    0 comments  ·  AI Studio  ·  Admin →
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  6. Regarding the time it takes for scheduled reports to be generated

    Content: The Box support site mentions that report generation can take up to 12 hours.
        Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
        Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.

    (日本語)
    件名:スケジュールされたレポートが出力されるまでの時間について
    内容:Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
      ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
      範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。

    25 votes

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  7. is there a way to auto populate a metadata attributes such as employee name from a csv list or automatically from the box users?

    It would be nice if we could populate or employee name attribute list from either a csv file of usernames or directly from the usernames in the admin console.

    2 votes

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    0 comments  ·  Metadata  ·  Admin →
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  8. AI units insights

    Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.

    I would like to have:

    Graphical representation of AI Units consumed
    Daily breakdown of consumption data
    Ability to identify workflows causing usage spikes or dips
    On-demand access to usage insights

    1 vote

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  9. Notification(s) for Box Notes

    In the "Inbox" of Box Notes, any Note that gets updated by someone is conveniently displayed at the top. While this feature is helpful, it can also be bothersome because Notes that I no longer need to see keep appearing at the top of my screen every time someone opens them. Additionally, I’d like to be able to turn off unread notifications for Notes that aren’t relevant to me.

    It would be helpful to have a setting that allows users to turn update/unread notifications ON or OFF for each Note individually.

    Box Notesの「Inbox」で表示されるBox Notesは、誰かに更新されるたびに分かりやすく一番上に更新されたNoteが表示されます。この機能は便利ですが、もう見る必要がないNoteも誰かが開くたび、自分の画面のトップに表示され続けるため煩わしいです。また、未読通知も自分にとって必要ないものはOFFにしたいです。

    ユーザー自身でNoteごとに更新通知/未読通知をON/OFFできる設定があると便利です。

    14 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  10. I want to open Box Notes in view-only mode

    Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.

    Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.

    We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.

    〈Box Notesの閲覧モードで開きたい〉

    現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
    簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。

    Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
    また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。

    19 votes

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    1 comment  ·  Box Notes  ·  Admin →
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  11. API to execute and export Box report or notification services to receive alarts when usage is approaching or exceeding the allocated limit.

    We would like to better monitor and manage the number of chargeable API calls, but without relying on manual checks via the Insights dashboard or executing and reviewing the Platform Activity Report (PAR). Instead, we seek a more automated and efficient solution.

    Specifically, we request that Box either:

    Provide a public API to retrieve relevant usage reports, or

    Enhance the existing reporting functionality to allow administrators or designated users to receive alerts when usage is approaching or exceeding the allocated limit.

    This would help ensure appropriate and proactive API usage management.

    2 votes

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  12. Maintaining Login State via Shared Links

    We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

    This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

    We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would…

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  13. More robust in-line editing for Box App views

    Currently inline editing is limited to single select metadata values. It would be great if this could be expanded to other data types, especially multiselect and date.

    3 votes

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    on roadmap  ·  0 comments  ·  Box Apps  ·  Admin →
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  14. Bulk Extract Metadata in WebApp

    Currently, it is only possible to use AI metadata extract on single files in a Box App. We would like to be able to extract metadata from multiple selected files instead of only one.

    2 votes

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  15. Allow users to search by folder ID or URL from the save destination selection screen via Box for Office

    When saving directly to Box from Office files (Excel, etc.), we use the search function to narrow down the destination folder from the “Save to Box” screen.
    Currently, you can search by folder/file name, but if there are folders with the same name, it is often difficult to distinguish between them immediately.
    In order to avoid this problem, making it possible to search by folder/file ID or URL will improve convenience by allowing users to search only specific folders/files.

    Officeファイル上(Excel等)から直接Boxに保存する際に、「Boxに保存」画面から保存先フォルダを絞るために検索機能を利用しています。
    現在、フォルダ/ファイル名で検索可能となりますが同じ名称のフォルダが存在する場合、直ぐに見分けが付かないことが多々あります。
    この問題を回避するためにもフォルダ/ファイルIDやURLで検索可能となれば、特定のフォルダ/ファイルのみ検索HITするため利便性の向上に繋がります。

    1 vote

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  16. New shortcuts to AI in Box Notes

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut to something else instead…

    21 votes

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    1 comment  ·  Box AI  ·  Admin →
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  17. Visible labels for radio buttons in signature documents

    Currently radio buttons don't show what value is assigned to each button. Clearly, this is designed so that the buttons can be placed next to options in the source document, but it would be nice if there was an option to display those labels rather than hide them. (and yes, if you hover over a button long enough, it will show you the value, but this is not intuitive, takes a couple of seconds to show up, and is tiny font)

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  18. Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color

    We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.

    8 votes

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    1 comment  ·  Uploads  ·  Admin →
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  19. Request for API Access to Collaboration and Folder/File Reports for Admin

    Hi Box team,

    Ref case #3373797 and our recent conversation, we want to retrieve all collaboration data via the API instead of manually generating reports from the Admin Console. We understand report generation currently requires a manual trigger and no API exists for this.

    The two main reports we’re interested in are:
    - Collaborations
    - Folders & Files

    Is there any way to access these reports via API now or planned soon? If not, could you suggest any alternative for programmatic access?

    2 votes

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  20. User Activity Report - search by FILE ID

    Enable Box Admins, when creating a User Activity Report to search by FILE ID .

    Searching currently enables searches by file and folder NAME, and by FOLDER ID

    Without this, it is necessary to run a UAR for the folder(s) in which the File ID has resided

    1 vote

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