Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10093 results found
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Automate - Send e-signature requests to non-managed users
Signature steps in Automate can only send to managed users. External signers are not supported even though Relay supports this, blocking external signing workflows end to end.
1 vote -
API Request - API for Document preparation in an iFrame
ability to expose document preparation in an Iframe through the API
1 vote -
In-Region Processing in Canada - Protection B
Need to have in-region processing and other key requirements to meet Protection B compliance in Canada
1 vote -
BoxDrive enhancement - expose Microsoft Sensitivity Label
Ability for Microsoft Sensitivity Labels to work when looking at files from BoxDrive
1 vote -
Ethical Walls - enhancement to Information Barriers for neutral site scenarios
Make information barriers work in neutral site scenarios. Where Group A and Group B can't collaborate each other, But if Group C invites Group A and Group B into their folder, the two groups can collaborate in the same space.
1 vote -
I want to set separate sharing restrictions for AI Home and Box Automate in [Additional collaboration configuration].
Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant…4 votes -
Cascade MDE into sub folders
I have customers building out metadata extraction, and they’re running into a bottleneck because our metadata extraction agents only look at the root-level folders they’re targeted to, not subfolders.
This makes it hard to do dynamic processes and apply metadata extraction to them, since those processes often create folders and subfolders, and metadata extraction won’t work on those. I’d like to see this updated so it does.
1 vote -
customize forms
I would like to have more customizability options for Box File Request logo and banner.
We would like the ability to resize the square logo image field. We would also like to customize the top banner with a custom image, like the square logo image field.
2 votes -
Screen shot blocking
Have Box, through its security mechanism, prevent screenshots from occurring on content that is sensitive, in addition to watermarking that content.
1 vote -
File and Folder report include number of file versions
File and Folder report should include the number of versions associated with a file.
We routinely receive questions from Box users about which files have version history associated with them and how much storage that version history is consuming.
Today we need to open a case with Box Support to get this information but it would make this more self-service if the number of versions was included in the Admin File and Folder report.
Even better would be if users could pull a File and Folder report for their own account and have that report include the # of file…
1 vote -
Add User Groups as viewer to an Admin report
When generating a report (such as collaborations report), I'd like to be able to add a user group as viewer in addition to being able to add a user account. We have decentralized content management, and doing so would allow be to schedule a monthly collaborations report shared to a user group with the content admins. I can't do so for a user, as there is a risk the users changes role and would not anymore be authorized to access the report.
1 vote -
Feature Request: Flexible External Sharing Controls with Combined Allow/Block Logic (Box Shield)
Current Situation (As-Is)
Box Shield does not support applying multiple external collaboration restrictions on the same content.
As a result:When a folder is classified with an allow-list policy, sharing externally is restricted only to explicitly approved email addresses managed in shield list.
This overrides the broader domain-based sharing rules, preventing sharing with otherwise permitted external domain.Example impact:
A folder with classification cannot be shared with regular external users from allowed domains, unless they are explicitly included in the allow list.
Current workaround:
Admins must manually maintain allow-lists (emails) for the classified folder.
Problem
Lack of flexibility in combining…
1 vote -
Font selection for canvas text
Box Canvas already provides a solid text formatting toolbar - bold, italic, underline, colour, highlight, alignment, and lists are all supported. However, there is no way to change the font, leaving users locked into a single default typeface across the entire canvas.
For teams using Box Canvas for presentations, client-facing outputs, or brand-aligned workshops, this is a significant limitation. Font choice is a basic expression of brand identity and visual hierarchy - two things that matter the moment a canvas leaves an internal team and faces an external audience.
Every comparable tool - Miro, Figma, FigJam, Lucidspark - offers font…
1 vote -
Middle-click pan in mouse navigation mode
Box Canvas already handles this correctly for trackpad users - in trackpad mode ("Swipe two fingers to pan"), a two-finger swipe pans the canvas regardless of which tool is active. Mouse users don't have the same experience.
In mouse navigation mode, middle-click is a duplicate of left-click across all tools and scenarios. There is no way to pan while the Select tool is active without first switching to the Hand tool, breaking the editing flow on large canvases.
This has been raised in a related request (Explain navigation mode https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/46235944-explain-navigation-mode), but the core behaviour gap deserves its own focused…
1 vote -
Object-level comments on Canvas items
Box Canvas doesn't support commenting directly on individual objects - sticky notes, shapes, frames, etc. Every other major canvas tool (Miro, FigJoy, Lucidspark) offers this as standard.
Without it, collaborators are forced to describe where something is rather than what they mean - "the green sticky in the top-right frame" instead of just tagging the object and leaving the instruction. This adds ambiguity, slows async collaboration, and creates unnecessary back-and-forth.
The ask:
Allow users to anchor comments directly to canvas objects, so feedback and instructions are always tied to the right context - regardless of who's viewing the canvas or…1 vote -
When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.
When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.
複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。
複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。
1 vote -
AI Units Usage Reporting
When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.
1 vote -
Enable Metadata Cascading when using the Add Metadata outcome
Description
Allow users to enable metadata cascading when applying the Add Metadata outcome to a folder. This should be a user-selectable option in the workflow builder (for example, a simple "Enable metadata cascading" checkbox for this outcome).
Business Value
Many document-centric processes follow the same pattern:
- A user submits a request through a form.
- A workflow automatically creates a dedicated folder for that request.
- Documents related to the request are uploaded into that folder over time by multiple users.
While workflows can already create the folder and assign metadata to it, there is currently no way to enable metadata cascading…
8 votes -
Large Folder Operation proactive notification and approval request
Provide a notification to a user should they be attempting to perform a Large Folder Operation and request admin approval for the action for an audit trail
1 vote -
Default agent for hub
I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.
1 vote
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