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9665 results found

  1. Add account info to Box application window

    One of our users recently asked the following:

    "In the Box drive alert window, the Box Drive Settings gear icon doesn't
    do anything useful. Please add an actual settings window with basic
    information like file space used, buttons for pause/restart syncing, etc.

    The Box Drive window is an alert style window that disappears anytime a
    mouse is clicked or any other window is interacted with. This is the
    case in Windows 7 through Windows 11. It would be better if Box Drive
    had an actual application window like most other apps."

    I know that manual syncing isn't possible yet in…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. file transfer status

    One of our users recently asked the following:

    "The Transfers pane in the Box drive alert window rarely shows any file
    names, even when files are actively being transferred. Please change the
    Transfers window so that it shows a rolling list of all transferring and
    recently transferred files and a time remaining estimate. The list
    should be rolling and not clear when the transfers are done. It should
    always be possible to see the last 5-10 files that Box Drive has
    transferred."

    I'm not sure if this is a reasonable request, but thought I'd share it here.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. More detailed error handling with sync errors

    We have a user who is on Box Drive that has had several sync errors come up on his Box Drive client over the last week, but when he clicks on the info icon next to the s"9 items with sync errors message" it just gives them a generic error message with no details about which files can't be synced or how long they haven't been synced. I don't know if there's an existing solution for this, but thought I'd mention it here.

    4 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  4. Custom apps with restricted folder access

    We want to create a custom app where access is restricted to certain folders only.
    Downscoping is not the best solution.
    JWT key pairs are at risk of leaking.
    The key pair itself needs to restricted access to only specific folders.

    1 vote

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  5. Disable expiration period change for public shared links only

    Currently it is possible to set up automatic expiration period for public shared links in Admin Console, which is an important security feature. However, users can extend the expiration period in Shared Link Settings. It would be more secure to disable expiration period extension for public shared links by users, while allowing them to change expiration periods for other types of shared links (company or collaborators only)

    8 votes

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    0 comments  ·  Web App  ·  Admin →
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  6. Provide API Access for file upload to the 'file request' URL. The existing file upload API does not provide a method for anonymous uploads

    Provide API Access for file upload to the 'file request' URL. The existing file upload API does not provide a method for anonymous uploads to a 'file request' link. Both the bearer token and folder id are not known and are not available within the URL.

    a possible solution would be to implement an 'OPTIONS' call to the URL to return a throw-away bearer token and the folder id so that the existing file upload API calls can be used.

    3 votes

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    0 comments  ·  Uploads  ·  Admin →
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  7. Automatic update of Box tools from the company LAN via a proxy.

    Box Tools automatic update fails in an environment where Internet communication is performed from the company LAN via a proxy.

    Please change the BoxTools update "Box Edit Upgrade Service" to the specifications that read the ProxySetting of CurrentUser in the Local System and communicate.

    With the current specifications, automatic updates are not possible.
    Therefore, every time there is a version update, a manual update is performed, which takes a lot of man-hours.

    (OS used: Windows10)

    We have verified and confirmed the following. (The log file has also been confirmed.)

    (1) If the logon of "Box Edit Upgrade Service" is "Local…

    9 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  8. Update Thumbnail of Video

    The fact I can't update the thumbnails of my videos is incredibly frustrating. I typically upload videos of interviews and Box always picks some thumbnail image of me with my mouth wide open or some other ludicrous face. Imagine trying to send your boss or the head of your research team a video link and it has a stupid picture of yourself on it? It's humiliating. Every other video uploading software I have used has the option to update thumbnails...currently I have to try and trim the video in places to see if it will pick another image which is…

    3 votes

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    0 comments  ·  Capture  ·  Admin →
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  9. To retain Tasks even after "task-related user" is permanently deleted

    Currently, if a user is deleted, all of his/her related tasks will be deleted after the user is permanently deleted. Although task activities like approval and completion are recored in the admin reporting, it is not user-friendly and is unintuitive.

    8 votes

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    0 comments  ·  Tasks  ·  Admin →
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  10. Provide Report Export Using Keywords

    When running reports on "Files and Folders", you should be able to filter based on keywords. For example, if you want to see all files and folders related to a specific software you implemented, etc.

    2 votes

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  11. Default Shared link should be settable at the Folder level for all new links

    Request the ability to set the default shared link permissions at the folder level for all files/folders in that folder.

    Eg. We have a clients folder that we want to be able to share with clients outside of our organization. Many of our designers use the box desktop application and pull shared links by right-clicking and pulling directly from the finder. However, since our entire account's default link sharing permissions is only invitees, that link can't be used for external users without going to the browser and changing the link permissions manually for every file they pull. We want to…

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
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  12. Make file description visible in the email notification

    When users upload data through the file request feature and enter in a file description, have that description display in the email notification that comes through.

    6 votes

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    1 comment  ·  Uploads  ·  Admin →
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  13. Box Edit cache parameter to be modifiable

    Want the Box Edit cache parameter to be modifiable (Currently set as deleted after 7 days) or option for cache to clear as soon the sync process has completed

    23 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  14. Box Tools(or other app) Reports

    Ability for Box Admins to run reports to see users who have Box Tools(or other Box Apps) installed. It would make it easier and more efficient for us to contact users who need to update to the latest version if we knew who had which apps and what version.

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  15. Color coded flags at the folder level to alert personal to them; + comments

    Ability to see at a glance that work is required within a folder without having to drill down to the file level

    2 votes

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    0 comments  ·  Annotations  ·  Admin →
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  16. Box Mobile - GPS coordinates and Date Taken

    Box Mobile – GPS coordinates metadata location. In Box capture, capture saves location metadata about the photo, the longitude and latitude coordinates as Box metadata. The Box Mobile app photo does not save location as metadata on Box but instead you have to access the File Information to get the longitude and latitude of the photo. This is a request to update the Box Mobile to save the location coordinates (metadata) as metadata in Box in addition to file information.

    Also, Box app doesn’t capture the metadata for “Date Taken”

    24 votes

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    5 comments  ·  Capture  ·  Admin →
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  17. Box report on keyword

    BOX report does not have a feature to create a report based on keyword. For example I wanted to find out any folder named Ring Central but there is no way to do it. It only searches for the entire of our box and sometimes fails to give us the report

    1 vote

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  18. moving a file within a folder

    As in Datasite, I wanted to move a file to a higher hierarchy within a folder (say file #4 should actually become #1), and also number the files (or folders within a folder) so we can talk about a number., not a full name. In Datasite you just drag and drop the file or folder and move location. Can this happen in Box as well? Thank you

    1 vote

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  19. LocalSystem sees current user's Proxy settings during automatic Box Tools update

    Box Tools Automatic Updates:"Box Edit Upgrade Service", please make sure that LocalSystem refers to the current user's Proxy settings as well as Box Drive automatic update.

    If the logon of "Box Edit Upgrade Service" is LocalSystem, the automatic update of Box Tools will fail. By changing the logon of "Box Edit Upgrade Service" from LocalSystem to the current user, communication via Proxy will be possible and the update will be successful. Also, by setting the Proxy setting equivalent to the current user for LocalSystem with the following command, Box Tools will be updated automatically.

    bitsadmin /Util /SetIEProxy LocalSystem Manual_Proxy <Server…

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  20. More Granular options for Box Sign Reminders

    Right now the reminders for Box sign are pre-set to:
    "day 3, 8, 13 and 18"

    We would like to be able to set when we would like reminders to be sent rather than be limited to those options.

    29 votes

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    researching  ·  8 comments  ·  Box Sign  ·  Admin →
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