Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10127 results found
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Differentiate between AI activity from default Box AI chat and custom agents
I believe both events are currently logged with the same event type "BOXAIUSER_REQUEST". A way to identify custom agents would be better for auditing and governance
1 vote -
BoxSign - Hide pages based on signer
Ability to send signed document to multiple signers and hide specific pages based on signer
1 vote -
Automate - Variables not accessible outside of loops
Extracted variables can only be referenced inside the loop they were created in, forcing extraction and application steps to run per-file inside the loop. For batch uploads (e.g. 60 images) this extends run time to 15-20 minutes and consumes excess AI units.
1 vote -
Automate - Send e-signature requests to non-managed users
Signature steps in Automate can only send to managed users. External signers are not supported even though Relay supports this, blocking external signing workflows end to end.
1 vote -
API Request - API for Document preparation in an iFrame
ability to expose document preparation in an Iframe through the API
1 vote -
In-Region Processing in Canada - Protection B
Need to have in-region processing and other key requirements to meet Protection B compliance in Canada
1 vote -
BoxDrive enhancement - expose Microsoft Sensitivity Label
Ability for Microsoft Sensitivity Labels to work when looking at files from BoxDrive
1 vote -
Ethical Walls - enhancement to Information Barriers for neutral site scenarios
Make information barriers work in neutral site scenarios. Where Group A and Group B can't collaborate each other, But if Group C invites Group A and Group B into their folder, the two groups can collaborate in the same space.
1 vote -
Cascade MDE into sub folders
I have customers building out metadata extraction, and they’re running into a bottleneck because our metadata extraction agents only look at the root-level folders they’re targeted to, not subfolders.
This makes it hard to do dynamic processes and apply metadata extraction to them, since those processes often create folders and subfolders, and metadata extraction won’t work on those. I’d like to see this updated so it does.
1 vote -
Screen shot blocking
Have Box, through its security mechanism, prevent screenshots from occurring on content that is sensitive, in addition to watermarking that content.
1 vote -
Add User Groups as viewer to an Admin report
When generating a report (such as collaborations report), I'd like to be able to add a user group as viewer in addition to being able to add a user account. We have decentralized content management, and doing so would allow be to schedule a monthly collaborations report shared to a user group with the content admins. I can't do so for a user, as there is a risk the users changes role and would not anymore be authorized to access the report.
1 vote -
Feature Request: Flexible External Sharing Controls with Combined Allow/Block Logic (Box Shield)
Current Situation (As-Is)
Box Shield does not support applying multiple external collaboration restrictions on the same content.
As a result:When a folder is classified with an allow-list policy, sharing externally is restricted only to explicitly approved email addresses managed in shield list.
This overrides the broader domain-based sharing rules, preventing sharing with otherwise permitted external domain.Example impact:
A folder with classification cannot be shared with regular external users from allowed domains, unless they are explicitly included in the allow list.
Current workaround:
Admins must manually maintain allow-lists (emails) for the classified folder.
Problem
Lack of flexibility in combining…
1 vote -
Font selection for canvas text
Box Canvas already provides a solid text formatting toolbar - bold, italic, underline, colour, highlight, alignment, and lists are all supported. However, there is no way to change the font, leaving users locked into a single default typeface across the entire canvas.
For teams using Box Canvas for presentations, client-facing outputs, or brand-aligned workshops, this is a significant limitation. Font choice is a basic expression of brand identity and visual hierarchy - two things that matter the moment a canvas leaves an internal team and faces an external audience.
Every comparable tool - Miro, Figma, FigJam, Lucidspark - offers font…
1 vote -
Middle-click pan in mouse navigation mode
Box Canvas already handles this correctly for trackpad users - in trackpad mode ("Swipe two fingers to pan"), a two-finger swipe pans the canvas regardless of which tool is active. Mouse users don't have the same experience.
In mouse navigation mode, middle-click is a duplicate of left-click across all tools and scenarios. There is no way to pan while the Select tool is active without first switching to the Hand tool, breaking the editing flow on large canvases.
This has been raised in a related request (Explain navigation mode https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/46235944-explain-navigation-mode), but the core behaviour gap deserves its own focused…
1 vote -
Object-level comments on Canvas items
Box Canvas doesn't support commenting directly on individual objects - sticky notes, shapes, frames, etc. Every other major canvas tool (Miro, FigJoy, Lucidspark) offers this as standard.
Without it, collaborators are forced to describe where something is rather than what they mean - "the green sticky in the top-right frame" instead of just tagging the object and leaving the instruction. This adds ambiguity, slows async collaboration, and creates unnecessary back-and-forth.
The ask:
Allow users to anchor comments directly to canvas objects, so feedback and instructions are always tied to the right context - regardless of who's viewing the canvas or…1 vote -
When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.
When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.
複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。
複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。
1 vote -
AI Units Usage Reporting
When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.
1 vote -
Large Folder Operation proactive notification and approval request
Provide a notification to a user should they be attempting to perform a Large Folder Operation and request admin approval for the action for an audit trail
1 vote -
Default agent for hub
I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.
1 vote -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote
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