Help shape the future of Box
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9990 results found
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Display Content Preview in Box Hubs Without Source File Access
If you want the preview of content displayed on the Box Hubs page, it currently does not appear unless the user has access permission to the original file. We would like the functionality to be modified so that the preview can be displayed even without access to the original data.
1 vote -
search filter on Admin Console File Requests page
Add Creator to the Filter on the fileRequestDashboard on the Admin Console
1 vote -
Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"
It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.
Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page…
1 vote -
Admin Instant Login - Admins should be able to see the External Folder Names and collaborators
There was similar idea marked as not planned from 2018, but I am hoping that is long enough ago so this improvement can be reconsidered. This makes it difficult for administrators to monitor activities on outbound collaborations.
If you draw the line at being able to view file names/preview content, even just being able to see the folder name and collaborators would be helpful when trying to run down a reported issue or possible DLP concerns.
1 vote -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…1 vote -
Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings
Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings (e.g. signature frame, date & timestamp, etc. - current limitation seen here: https://support.box.com/hc/en-us/articles/42440382181139-Configuring-Signature-Settings
1 vote -
combine more external and managed user reports
We need a way to combine managed user and external user reports into one to get the same information (where applicable) for each user type. It is ridiculous that we have to create multiple reports and then combine them to create composite reports for our whole enterprise.
1 vote -
Restrict Document Download Before Signing Turn in Box Sign
We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.
Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.
In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step becomes…
1 vote -
Request for a Box AI Add-on for Desktop Applications
Dear Box Support Team,
I would like to submit a suggestion regarding the enhancement of Box AI functionality.
I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
If Box AI could be…1 vote -
Schedule Security logs report
There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.
1 vote -
Approve own task
Users have the ability to assign themselves an approval task and approve. This has been flagged up by our audit team as a control issue. Is there any way this can be prevented?
1 vote -
We want to enable copy control settings for other tenants.
We would like to request the addition of an extension feature to control copy operations between tenants. Currently, within User Activity Reports, the "Copy" entry does not provide information regarding the source file involved in the move or copy operation. Since this information is also unavailable via the API, we request that you implement a mechanism to make it identifiable.
1 vote -
Additional Sorting Options for Managed Users in Users & Groups
I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.
Currently, sorting is limited to Name, Email, and Storage Used.
It would be extremely helpful to include the following:
Sort by Last Activity
Enables identification of users who have never accessed Box or who are inactive.
Helps admins determine which accounts can potentially be cleaned up or require follow‑up.Sort by Status
Allows quick visibility into which users are disabled in Box.
Supports faster lifecycle management and removal of stale or unused accounts.
While this information is available through reports,…
1 vote -
Expandable metadata description fields
When adding descriptions for metadata fields (for the purposes of prompting the AI for MDE), the input field is too small, and my customer cannot see the prompts to edit in the UI. Please allow those fields to be expandable (up to the max character limit) to improve the UX for my customer.
1 vote -
Initiating Box Sign Requests from AppUser Accounts or Specific Folders
Currently, our firm does not allocate storage space to individual Box user accounts. Instead, we manage storage through AppUser accounts, structured around client matter–centric accounts and folders.
During testing of Box Sign, we observed that sign requests are initiated from individual user accounts, resulting in the creation of a ‘My Signed Documents’ folder within each user’s storage. This approach necessitates allocating storage to individual user accounts for the saving of signed documents, which is inconsistent with our firm’s storage model.
Would it be possible to enhance Box Sign so that the signing process can be initiated from a selected AppUser…
1 vote -
AI Agent model fallback
There are times when a specific AI provider has outages or inconsistencies in service, leading to degraded Box AI Agent performance. It would be good to be able to specify a fallback model in the event of elevated errors to ensure the agent continues to function.
1 vote -
Improve tenant-wide search function in Content Manager
It is helpful to be able to perform a tenant-wide search where only the content name, or part of it, is known. In the old Content Manager UI, searching by content name without any additional filters yielded much better results than the new Content Manager UI. In the previous UI, a folder or file with the most keywords matching would surface to the top of the results list. In the new UI, even if the content does exist somewhere, without using additional filters to narrow the search, often times irrelevant content is surfaced. Even selecting simple things, like whether it's…
1 vote -
Add collaborators as viewers/uploaders
I have created a workflow to apply to files that need signatures and approvals. If all I needed was approvals, automatically adding the assignees as viewers is fine. I need signatures as well so it would be nice to choose to add the assignees automatically as viewers/uploaders so they can also sign the document.
1 vote -
Unmanaged User feature should be more prominent (UX tweak)
It would be helpful if the Unmanaged Users management feature was more prominent. when trying to add a new managed user, if a matching unmanaged user already exists, an error is displayed and no other information given. I had to fumble to figure out why, partly because the feature isn't obvious. Suggestion: change the External Users tab name to External & Unmanaged Users, and add an Unmanaged Users button next to External users. Or, simply display them all but with the unmanaged users highlighted somehow. It is non-intuitive partly because external is interpreted as 'non-company domain'. So there wasn't the…
1 vote -
built-in feature to insert blank page into existing template & automatically shift remaining pages & fields while preserving exact placement
Please add a built-in feature that lets you insert a blank page into an existing template and automatically shift all remaining pages and fields down while preserving their exact placement.
1 vote
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