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9637 results found

  1. How can I specify a file type to ignore or block

    I found a thread on the forum (URL copied below) which was asking exactly what I am looking for. However, it is 4 years old and this page also has many ideas suggested but they haven't been addressed. Thus, I am not sure if my idea will be addressed but I will mention it anyway.
    https://support.box.com/hc/en-us/community/posts/360052391193-How-To-ignore-Files

    There are certain files I want Box sync to ignore or block. I would suggested allowing the user to create a configuration file in the root folder for the same in which we can specify files to ignore or block. This way, Box sync…

    1 vote

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    0 comments  ·  Box Sync  ·  Admin →
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  2. Request the ability to suppress emails during user provisioning in Box

    When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.

    【In Japanese】
    <タイトル>
    Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
    <本文>
    Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。

    1 vote

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  3. I want to use box ai to train my own ai models

    I imagine a world where I can create a model and associate it with a metadata set. I think it would work like this.

    Create New AI Model. I would put it right next to metadata creation. Let's say I create an AI model called "Analyst Answer". I would associate Analyst Answer with a metadata template.

    In the AI Model I would pick the metadata template and then I would assign Independent and Dependent variables from the MetaData Template.

    For example,

    Independent Metadata Field -

    Financial Input 1 (Net Worth) - Tag as Independent
    Financial Input 2 (Income) - Tag…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  4. Feature: Selective Notification Controls Problem: Users managing multiple folders receive excessive automated alerts, particularly for colla

    Feature: Selective Notification Controls
    Problem: Users managing multiple folders receive excessive automated alerts, particularly for collaborator deletions. Currently forced to choose between all notifications or none.
    Solution: Add granular notification toggles at folder level, allowing owners to:
    • Choose which alerts they receive per folder
    • Keep important notifications while disabling non-critical ones
    • Control collaboration alerts independently
    Value:
    • Reduces notification fatigue
    • Improves content management efficiency
    • Maintains essential security alerts
    • Better user experience for folder owners

    1 vote

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  5. Include the ability to add additional information to a user creation event or new collaboration event

    User creation and collaboration often includes a number of details that should be recorded and auditable by Box Admins. When a user is created, there is often a sponsor, a ticket or request ID, and potentially a rationale, project name, or dozens of other information that needs to be remembered by the organization. Likewise, when collaborations are created, there is often additional context that should be auditable after the fact - what is the reason for the collaboration, what is the project or ticket ID that led to the request, who is the sponsor - this is especially important for…

    1 vote

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  6. Preview a file with an external user without requiring them to set up an account

    We share a link with our clients to preview and donwload files, but they can't preview it. It was working until yesterday, but today is not anymore.

    All the settings are correct.

    1 vote

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    0 comments  ·  Preview  ·  Admin →
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  7. Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache

    Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.

    I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.

    Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).

    Uploading in 1 go from the web portal fails miserably.

    Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.

    Copying files from my NAS to Box Drive requires a tedious, manual process due…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Preview support for SRT subtitle files

    Guys, video subtitle files '.srt' are simple structured text files, it would be amazing to add support for previewing them in the interface.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  9. I want to specify 1000 as the fixed value displayed in "File version limit"

    The preview of the file version history will show 1000 new records, but after 1000 records, you need to use the API. However, in the "File version limit" section, I can't specify 1000. Please improve it so that we can specify 1000 in the "file version limit".

    【In Japanese】
    <タイトル>
    「ファイルバージョン制限」に表示される固定値として1000を指定可能にしてほしい
    <本文>
    ファイルバージョン履歴のプレビューは新しい1000件が表示されますが、1000件以降はAPIを利用する必要があります。
    しかし「ファイルバージョンの制限」で、1000を指定することができません。
    「ファイルバージョンの制限」で1000を指定できるようにしていただきたいです。

    1 vote

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  10. .docx images are messed up in Box when edited using word online

    Whenever I upload a .docx file, I try to edit it. I click the "open" dropdown. I open the .docx file in Word Online. When I add images to Word Online, my document looks fine. However, when I save and come back to Box, my document has images all over the place, in crazy places. I don't think that Box picks up the image formats from Word. Also, every time I make a change in Word it changes the version in Box. I got 22 new versions in just a few minutes, which is not what I wanted.

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  11. Merge accounts

    If there are two different accounts with two different emails, there should be a way to merge these accounts into one account. Whether individuals, families, or companies, this functionality would be helpful. The permissions should be kept in the transfer, and duplicate files should be identified.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. I want the API to query Box Hubs for AI queries

    I want to use the Box AI API to query hubs. Querying a limited set of files and passing to the AI engine is insufficient. I want to leverage the vector database of Hubs to answer questions about a collection of documents.

    My other alternative is to build this out myself. I don't want to do this. I want to leverage the power of the Box AI API. Instead of files I want to be able to pick the hub and ask the question for AI to answer for me.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  13. Simplify access to box sign and match other vendors' capability

    Add box sign as an option in Microsoft Teams "Approvals" (just like Adobe, Docusign and Sharepoint have ;-) )

    1 vote

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  14. How about a way to contact support!?

    How about a way to contact support!? Why can't get get any help with my account? All I want to do is update my default email and I get an error message. You user support is horrible.

    1 vote

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  15. 1 vote

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  16. When I want to share a file, and start to type an email address to Invite People, the suggested emails shown include ones I would like to ne

    When I want to share a file, and start to type an email address to Invite People, the suggested emails shown include ones I would like to never see again, and would like to delete them from the suggested list.

    How do I delete emails from the suggested list?

    1 vote

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  17. Mirror shared folder across enterprises

    We have a user who collaborates with folks in a different Box enterprise, and wants to know if their shared content can be mirrored between folders within each enterprise. He sees this as a potential positive for backup, among other purposes.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  18. Ability to copy existing report to create new one

    When creating a new scheduled report, that is similar to an existing scheduled report, it would be time-saving and efficient for the existing scheduled report that has the filters and schedule closed to those needed for the new report, to be able to COPY and SAVE AS the existing report's filters and schedule, to then edit to suit the new report's needs.

    This would be far superior and timesaving than creating the new report from scratch, having first to screenshot the existing report's filters and schedules to ensure that the new one is created similarly.

    For example, a scheduled report…

    1 vote

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  19. Archives for perfomance

    Hello, I have more and more people that come back to me because Box takes more and more time to load and by the way give the feeling of beeing slower.
    The root cause is the huge amount of files, folders ...
    So what is needed urgently is to get the possibility to archive what is not yet useful.

    When I check all the pulse request about archives, they all be tagged at not planned but this feature must exist and this is a really big issue.

    So please take time to consider this request because it has to exist…

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  20. Make Box drive larger

    It would be useful to make Box Drive window larger for when searching.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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