Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10127 results found
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The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT
The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT P&A Process Overview Day 1. It uses unsupported encoding settings"
1 vote -
Support more preview formats when it comes to professional photos
The list of new RAW photo formats supported by Box in preview hasn't been updated for a while.
In our case, we have a lot of assets in the .ARW and .CR3 formats which can't be previewed in Box and Box Hubs.
We recommend Box to work on supporting more photo and video formats, staying up to date with professional raw files.1 vote -
Chart view - add Dates to the "Field to Visualize" option
Currently the options for "Field to Visualize" only includes dropdown metadata fields. It would be great if I could also select Date fields, maybe with options to break down by year/quarter/month etc.
1 vote -
When viewing someone else's public link, add an option "add shortcut to my drive".
Google Drive has this feature. It could be further locked down with security settings if orgs want to disable this. Otherwise, I have other companies that use Box sharing public links with me, but I need to bookmark them in my web browser because I cant add a shortcut to them in Box.com. Google Drive allows you to add a shortcut to public documents. The other workaround is to download a local copy and upload to my Box but then I don't get updates.
1 vote -
Notification of completion of processes such as move, copy, and delete
I would like the user who performed actions such as moving, copying, or deleting to be notified upon completion of the process.
タイトル：
移動・コピー・削除などの処理完了通知
本文：
移動・コピー・削除などを実施したユーザーに対して、処理完了時に通知してほしい1 vote -
Request to fix the markdown preview display when using Firefox
When you log into Box and use the preview feature to display markdown, the screen differs between Edge and Firefox.
When displaying bullet points, Firefox does not display correctly as shown in the attached image.
I think the reason is that Firefox's bullet is larger than other browsers (indent size is insufficient).
Please improve the markdown preview display when using Firefox to match Edge.【In Japanese】
＜タイトル＞
Firefoxを使用した際のMarkdownプレビュー表示の修正要望＜本文＞
Boxにログインして、markdownをプレビュー機能で表示させた場合に、EdgeとFirefoxでは表示がずれます。
箇条書きを表示する際、添付画像のようにFirefoxでは正しく表示されません。
Firefoxのbulletのサイズが他のブラウザよりも大きい（インデントサイズが足りない）のが原因だと思われます。
Firefoxを使用する際のマークダウンプレビュー表示が、Edgeと同じになるように修正を要望します。1 vote -
How to overwrite and save a file after changing its orientation
The recently released preview screen feature that lets you rotate documents is really helpful, as it allows us to view scanned data in the correct orientation.
I understand that the original data is not affected, but there is a need to overwrite and save files in their corrected orientation.
It would be even more convenient if there were a way to simply save the file as-is after changing its orientation.
New ways to view and navigate content in Box： https://support.box.com/hc/en-us/articles/51755181370515
1 vote -
Display the file name in the browser tab when opening Excel files from Box Web in Excel for the web
When opening an Excel file from Box Web using Excel for the web, the Edge/Chrome browser tab displays “Box for Microsoft 365 web” and the actual file name is not clearly shown.
Since Box Web is frequently used for real-time collaboration and co-authoring, users may open multiple Excel files at the same time. In that situation, it is difficult to identify each file from the browser tabs.
Please consider improving the browser tab title so that the opened file name is displayed clearly when using Excel for the web from Box Web.
1 vote -
Allow the possibility to have several several MFA as a backup
Many website allows to have multiple secure key for example, so if you have lost your main secure key, then you can still use the backup one.
I have 2 secure keys and I have them configured in parallel, and BOX.com is the one of the only website that doesn't allow such use case.1 vote -
Request for a Role That Can Manage Collaborators Without Access to Folder Settings
We would like to request an enhancement to Box's permission model.
Business Requirements
Our organization has the following requirements:Delegate collaborator management to designated power users.
Restrict folder configuration and administrative settings to the IT department only.Current Limitation
Currently, we cannot satisfy both requirements simultaneously with the existing roles.
Option 1: Power Users as Co-OwnersPower users can manage collaborators, which meets our first requirement.
However, they can also modify folder settings, which conflicts with our governance policy.Option 2: Power Users as Editors with Collaborator Management Enabled
Power users can manage collaborators without having access to all folder…
1 vote -
Implement XAA for Box GCP
Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.
1 vote -
Metadata Save and Cancel options on folders
I'd like to request to include the Save and Cancel option for Metadata on a folder.
Metadata (retention) templates are applied immediately upon selection on a folder. Because the interface does not feature a secondary "Cancel" or "Save" button, the policy takes effect the moment the template is chosen (=added), making any subsequent cancellation irrelevant to the already-applied configuration. This behavior does not occur when adding metadata to individual files.1 vote -
Automate Outcome Based on Metadata Field Change
We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.
As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
The issue is that there are always multiple positions being worked at any given time and some positions take weeks or…1 vote -
Enable Metadata Cascading and Autofill on Folders
It would be very helpful to have the ability to enable cascading and autofill on folders when a metadata template is added as an outcome. In our case, we create new folders for each new position requested and being able to automate the process of applying a metadata template to files added to the folder and then have the metadata populated would be save a lot of time and effort for our HR team.
1 vote -
I can't get files to download from Box to my desktop-are there any known issues with service?
I can't get files to download from Box to my desktop-are there any known issues with service?
1 vote -
Box Doc Gen Outcome Doesn't Keep Values
Using the Doc Gen outcome in Automate, we've found that when a change is made to a Doc Gen template, an update to the workflow outcome is required. This is expected behavior. However, performing that update causes all previously assigned field values to be cleared, requiring the user to manually reassign each one — even when the template change had no effect on any variable or field mapping.
We have several Doc Gen templates with more than 50 fields, and a few exceeding 70. Reassigning all values each time a minor change is made is not practical at scale. Until…1 vote -
Put all bullets, numbering, alignment , and highlight buttons on the toolbar
When using Box Notes it is very annoying to have to click an additional dropdown every time I need to add bullets/numbering or change text in my document. There are only 3 options for bullets and numbering and 4 for alignment; could we just put them all on the toolbar, at least when space allows? It's a really thick toolbar as-is; many ways to arrange it. But the extra clicks all the time is frustrating. Highlight should also be pulled out from text color, especially since it doesn't remember that you were working in the highlight section the next time…
1 vote -
Allow Specification of Signer Assignment in Create Box Sign request API
When creating a Box Sign request currently, the user is limited to setting "isdocumentpreparationneeded": true if they want to assign people to specific fields. The API can be enhanced to allow the API caller to specify which signer is assigned to which field. I imagine it would be similar to the "prefilltags" feature of the API. You can specify which field you want to prefill based on the "documenttagid" (reference image below). It can be similar to this but instead you map the email of the person to the field they are assigned to.
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1 vote -
Run Platform Activity Report by Client ID or App Name
Would like to run a Platform Activity Report by client ID or App Name specifically, as App ID is not always easily accessible.
1 vote -
Webhook V2 trigger filter
It will be awesome if we can get some filtering option so that we can reduce calls to target API.
In my use case, I need to process only images of specific file extension when uploaded and so it will be helpful to filter out other file extensions.1 vote
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