Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9990 results found
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Box integration sending emails with inconsistent formatting
Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.
Essentially, this is a limitation of how the integration constructs…
1 vote -
Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)
For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.
This creates significant problems and reduces usability:
Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.
Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.
Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which…
1 vote -
Allow Custom Domain Email Addresses for Service Accounts and App Users
Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).
Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.
Proposed Solution
Introduce a feature that allows administrators to change the assigned @boxdevedition.com email…1 vote -
Request for control over shared links for company users
In order to share content quickly and securely with certain company users, we would like to request the following features
・Allow passwords to be set on shared links even when they are addressed to company users.
・Allow tenant default values for shared link expiration to be configured specifically for “company users.”
【In Japanese】
＜タイトル＞
会社ユーザー向け共有リンクの制御についての要望＜本文＞
会社のユーザーの一部に対して高速かつ安全にコンテンツを共有するため、以下の機能を希望します。・会社のユーザー宛の共有リンクにもパスワードを設定できるようにしてほしい。
・共有リンクの有効期限のデフォルト設定について、「会社のユーザー」に限定したテナントデフォルト値を設定できるようにしてほしい。
1 vote -
Please eliminate the need to log in and out when updating the app
When updating the app or fixing issues, we would like to avoid requiring users to log in and out whenever possible. For administrators, it is burdensome to notify employees about changes that need to be reflected.
1 vote -
Expire shared links for external users, but not internal employees
When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.
Before link expiration, content is accessible to anybody internal or external who has…
1 vote -
Envelope support
At present box sign doesn't support envelope feature. Like adobe esign api or docusign api. I can request an agreement or an envelope to a set of users and their sign fields mapped in the entire document .
Box at present considers the signature field per document only. This is an essential piece to complete against adobe esign api or docusign api.
From pricing perspective box can introduce a special pricing for this as well.
1 vote -
I want to change the display position of the BoxAI button on the preview screen.
I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
この右上のボタンの位置や、サイドバーの表示順（一番下に表示させたいと考えている）を変更できるようにしてほしい。1 vote -
Perform two-factor authentication on the Box mobile app
Users cannot configure two-factor authentication from the Box Mobile app.
It is necessary to configure settings from a PC, so users who do not normally use a PC for their daily tasks need to be provided with an environment where they can use a PC individually.
Since it is very time-consuming, I would like to be able to set up two-factor authentication from the Box Mobile app as well.
-in Japanese-
ユーザーはBox Mobileアプリから2段階認証の設定をすることができません。PCから設定を行う必要があり、通常業務でPCを使わないユーザーは個別にPCを利用できる環境を用意しなくてはいけません。非常に手間がかかるので、Box Mobileアプリからも2段階認証の設定ができるようにしてほしい。1 vote -
列幅が狭く、変更を固定できない。The column width is abnormally narrow, and changes cannot be fixed.
BOXドライブをエクスプローラ上で開いたときにファイル名の欄が異常に狭い状態で表示され、手動で直したり幅を再設定しても自動で狭い幅に戻されてしまいます。非常に使い勝手が悪いです。数年前からある不具合で多くの人が報告しているのに、いまだに修正されていないことにも驚きます。
When opening BOX Drive in Explorer, the file name column displays abnormally narrow.
Even if I manually adjust it or reset the width, it automatically reverts to the narrow width. This is extremely inconvenient.
I'm also surprised that this bug has existed for years, has been reported by many people, and still hasn't been fixed.
-Translated by DeepL1 vote -
Get a bold view about comments number on a document
Today when you put a comment on a document you can see how many comments are put on the document. What will be great, is to get this number in bold until all comments have been read by the user. This may help as an example when you comeback from leaves, and get many comments on different documents, you won't get any chance to know if you checked all, except to go on each documents and check them one by one. It's boring and makes the user to waste time. Thank you to consider this request.
1 vote -
Is it possible to use query parameters in shared links with Box for Outlook?"
If query parameters can be used, Box for Outlook will become even easier to use.
1 vote -
The customer can perform a folder search for names containing “example” (case-insensitive), choose “Export results,” receive a CSV of search
The customer can perform a folder search for names containing “TBD” (case-insensitive), choose “Export results,” and receive a CSV in their Box Reports folder listing each matching folder with key metadata (folder name, full path/parent, owner, folder ID, created/updated dates). This enables efficient identification and tracking of folders marked as missing data across the tenant
The customer’s teams add “TBD” to folder titles to flag missing information. While they can locate these folders via search today, Box does not allow exporting that list of search results. The current workaround—exporting folder trees from Content Manager—does not produce a targeted list of…
1 vote -
Allow further restrictions on who can view/submit a Box Form
Right now Box Form submissions allow all (anonymous) or any logged in Box user to view/submit them. It would be useful to be able to further restrict these form links in manners similar to shared links. There are many times that a workflow driven by a form would be internal to a specific company and hence options like only users of xyz enterprise would be nice to minimize the risk of any data being shared externally from form questions and/or outside entities entering data into the form.
1 vote -
Links
When sharing a link, if a user has Box installed, it prompts them to sign in or sign up; they do not get an option to simply open the link. This is unfriendly! Let's make Box less nerdy and more sensitive to the user experience.
I have clients who will not use box links because of this.
1 vote -
Shield Alerts and Admin Sudo Activity
As an admin, I will need to sign in as my users for tasks, troubleshooting, etc. When we do so, all actions taken as that user while an admin is signed in as them should be noted as such in all reporting. For instance, I signed in as a user yesterday and we received an alert for the activities I performed as them, but nothing pointed to me being the actor. Threats occur with end users and admins, and full, transparent visibility is vital in the event of an incident.
1 vote -
Video Player controls are blocking my content for review
When we send a client a video to review, the Box player controls cover the video making it difficult or impossible to correctly review. This is especially true for captions/graphics.
Please move the controls off of the video so it doesn't block the content.
1 vote -
Rejections on an approval task
I want everyone who was assigned an approval task to still be able to record their decision after someone rejects the document. Right now as soon as one person rejects, the approval box is grayed out for everyone remaining and the task notification for those people is removed. Even though box sends out an email as well, most of my team only relies on the box notification center out of convenience.
1 vote -
Ability to see level at which a classification was applied.
Ability to see level at which a classification was applied, much like permissions.
1 vote -
Use relay to move files to an archived folder based on a metadata date condition
We have a relay workflow that accepts a file via "File Request" (Trigger) and has a metadata values attached, we want the file to be moved to another folder (Archive) based on the expiration date on the incoming metadata template.
In a subsequent trigger we are unable to make the expiration date condition of the metadata "if older than a year" only a set date picked from the calendar. It would be great to have a custom condition based on the values accepted on the metadata templates.1 vote
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