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9735 results found

  1. How about a way to contact support!?

    How about a way to contact support!? Why can't get get any help with my account? All I want to do is update my default email and I get an error message. You user support is horrible.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. 1 vote

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  3. When I want to share a file, and start to type an email address to Invite People, the suggested emails shown include ones I would like to ne

    When I want to share a file, and start to type an email address to Invite People, the suggested emails shown include ones I would like to never see again, and would like to delete them from the suggested list.

    How do I delete emails from the suggested list?

    1 vote

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  4. Mirror shared folder across enterprises

    We have a user who collaborates with folks in a different Box enterprise, and wants to know if their shared content can be mirrored between folders within each enterprise. He sees this as a potential positive for backup, among other purposes.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  5. Ability to copy existing report to create new one

    When creating a new scheduled report, that is similar to an existing scheduled report, it would be time-saving and efficient for the existing scheduled report that has the filters and schedule closed to those needed for the new report, to be able to COPY and SAVE AS the existing report's filters and schedule, to then edit to suit the new report's needs.

    This would be far superior and timesaving than creating the new report from scratch, having first to screenshot the existing report's filters and schedules to ensure that the new one is created similarly.

    For example, a scheduled report…

    1 vote

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  6. Archives for perfomance

    Hello, I have more and more people that come back to me because Box takes more and more time to load and by the way give the feeling of beeing slower.
    The root cause is the huge amount of files, folders ...
    So what is needed urgently is to get the possibility to archive what is not yet useful.

    When I check all the pulse request about archives, they all be tagged at not planned but this feature must exist and this is a really big issue.

    So please take time to consider this request because it has to exist…

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  7. Make Box drive larger

    It would be useful to make Box Drive window larger for when searching.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Make sure there are multiple ways to login to Box incase 2FA is disabled or not working. Perhaps ask a security question in lieu of the 2FA.

    Make sure there are multiple ways to login to Box incase 2FA is disabled or not working. Perhaps ask a security question in lieu of the 2FA. So if someone changes the phone or email or the app, they can login with their username and password, and then if the 2FA fails, answer some security questions to get logged in. I just changed my phone and the authenticator app was not working,so I had to email the Box team and it took 2 weeks to get back into my account. So let's come up with a system for this. Thanks.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  9. Explorer

    When you open a folder in Explorer format and use BackSpace to go back from where you opened it, the opened folder will be hidden from view in the reduced window. If there are only a few displayed items when you return, there is no problem because you can see everything, but if there are a lot of files and folders (more than can be displayed in the reduced window), some of the objects visible in the window will be displayed. , it goes out of its way to be one of the topmost files and folders. why? When I…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  11. See Shield Policies in Relay View

    See existing Shield Policies when looking at Folder structures in Relay. Shield policies potentially block Relay Workflows, it would be helpful to see if there's a policy and what it is when building Relay Workflows

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  12. Toolbar vanishes randomly

    When multiple files are selected the toolbar goes invisble and right click options are reduced to a minimum. The chance increases with every selected file which makes it practically impossible to move multiple files/folders at the same time.
    Firefox 131.0.3 (64-Bit)

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  13. Admin permissions

    Admin role and permissions should be able to correct a mistake When a collaborator is accidentally given the ownership of a folder. Also when the owner of folders and files leaves a company, the Admin should be able to reassign ownership.

    1 vote

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  14. Box Sign notifications: a setting to group notifications sent to signers in case of many docs sent for signing during the day

    Sometimes our managers receive several docs for signing during the day and it's not convenient to be pinged by the requests during the day, also there is a chance to miss something if they don't sign immediately.
    We'd like an option to group such notification in order that the employee receives one notification per day with all docs they need to sign.
    It may be nice to have it as a company-wide setting for those who don't have an account in Box and a personal setting where a user can overwrite the company settings, if the user has a Box…

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  15. If I drag folder directly from my PC to Box, some files in the folder cannot be uploaded

    If I drag folder directly from my PC to Box (webpage), some files in the folder cannot be uploaded. I find this problem persist and happen more than once. Why?

    This is annoying because after I upload a folder, I need to check manually whether all files in that folder has been correctly uploaded. "Upload folder" function become useless.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  16. Improved file count interval in WebUI

    I heard that it takes up to 24 hours to update the number of files.
    When moving folders in Box, you may want to check the number of files immediately.
    I want to be able to see the number of files in real time.
    You can also add "update file count" in the folder menu.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  17. Sharing permissions

    Currently, if an account does not have sharing privileges at the "upper level", it cannot be shared at the "lower level".
    Therefore, although the "higher hierarchy" holds more information, it is not possible to give them permission to share only part of it.
    For example, suppose that the "A folder" contains a "B team folder" and a "C team folder".
    The users are "B team account" and "C team account".
    At this time, in order for "B team's account to share B team's folder", sharing privileges for the higher "A folder" are required.
    However, with that setting, "Team B's account"…

    1 vote

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  18. Default search in "Sign" section

    Please update the default setting for the search bar in the 'Sign' section. Currently, it only searches within the list of documents sent for signature, even though we had a separate search bar for that purpose. The search function should be set to search across all areas.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  19. Add Timestamp to Files and Folder Tree Report

    The Files and Folder Tree report in the Admin Console only displays the date for content created/modified, etc. It'd be helpful to include the full timestamp in the date field.

    1 vote

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    0 comments  ·  Admin Reports  ·  Admin →
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  20. Customize System-Generated Email Notification Messages

    Box notification emails (such as the warning users receive when content will be deleted by retention policy) should be customizable to some degree. They should also include the ability to include a link users can click for more information.

    1 vote

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