Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8599 results found

  1. Request for improvement to the number of users without access displayed on the content card in Box for Teams

    If the user has only been invited as a group, they will be counted and shown as "without access" even though they have access permissions because they are not a direct collaborator.
    We are aware that this behavior is documented in a support article.
    However, the display differs from the actual situation and may induce incorrect responses, as described below.
    Therefore, we would like to request a fix so that it shows the accurate number of users without access, whether they are direct collaborators or group collaborators.

     ex)
     1.Even though the target user has access rights as a group, there…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Check the number of API calls from the developer console of the user who executed the App

    Platform report could be used to confirm API calls. But it requires authorities to export.

    Display the number of API calls in use for each app in the developer console to check if the number of API calls exceeds the limit.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. When inviting users, the permissions window is missing.

    When inviting users to collaborate in Box, a window appears to select the permissions that should be granted.
    However, this window protrudes from the screen and cannot be resized, and the uploader's permissions are missing.
    This is handled by reducing the browser's magnification, but depending on the monitor being used, the magnification may have to be reduced to 67%-80%, which is inconvenient. Please make it possible to scroll through the authority windows to see all the cases.

    In Japanese:
    Boxでユーザーをコラボレーション招待する際、付与する権限を選択するウィンドウが表示されます。
    しかし、このウィンドウは画面からはみ出していて、サイズを変更することもできないため、アップローダーの権限が見切れてしまいます。
    ブラウザの倍率を下げることで対応していますが、使用しているモニターによっては倍率を67%~80%まで下げなければならず不便です。
    権限ウィンドウをスクロールして全件確認できるようにしてください。

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 【New UI】 Ability to limit authorization settings by co-administrators.

    After the change to the new UI, co-administrators are no longer able to grant or revoke co-administrator privileges to other users for security reasons.
    Some users have voiced a lack of convenience because they are no longer able to do things that were previously possible with co-administrator authority.
    We would like to see a restriction feature added to allow operation only by some co-administrators.

    新UIに変更後、セキュリティ強化の観点から共同管理者では他ユーザーに対し共同管理者権限の付与や剥奪の操作が行えなくなっています。
    これまで共同管理者権限で実施出来ていたことが出来なくなっているため利便性が欠けている声が上がっている。
    一部の共同管理者のみ操作を可能にする制限機能を追加してほしいです。

    35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Box Sign preview

    When we set the sign places in Box Sign, sometimes the position of the sign does not match the file. Therefore I would like to see the preview of the Sign request before sending so that I can edit it when needed.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above,…

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Creating accounts containing double-byte characters should not be allowed, which violates RFC5322

    Creating accounts containing double-byte characters should not be allowed, which violates RFC5322

    (Reason)
    Currently, it is possible to create a new account containing double-byte characters in an email address, but it cannot be activated because it cannot receive mail. However, as a result, accounts containing double-byte characters exist like zombies.

    In some external cloud services (Salesforce), this causes errors when retrieving the user list, but the root cause of this problem in the first place is that Box can create new accounts containing double-byte characters, which violates RFP5322 "3.4.1. Addr-Spec Specification," so I would like to see this specification changed.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Ability to tie one BoxEID to a specific microsoft365 tenant.

    When I add and activate Microsoft Power Automate to the Box app, it can be linked to multiple microsoft365 tenants.
    We would like BoxEID to be linked to a microsoft365 tenant and only be available in specific environments.

    In Japanese:
    Microsoft Power AutomateをBoxのアプリに追加して有効化すると、
    複数のmicrosoft365テナントと連携ができてしまいます。
    BoxEIDとmicrosoft365テナントを結び付けて、特定環境でのみ利用ができるようにしてほしいです。

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Hubs - Add ability to arrange sections horizontally

    Will there eventually be an opportunity to arrange sections horizontally in the future? Thinking more like a canvas for a dashboard.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Dynamically name signed documents based on metadata: signer's full name, company, email and others

    When there are documents in the same folder or templates that are repeatably signed with the same name (Ready Sign Link, Batch Send), Box Sign adds a number and () to the filename to note the different/unique files.

    There needs to be a better way to name the files - perhaps using metadata or using the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and ()…

    78 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We see a lot of value in this request and our team is gathering feedback and additional use cases regarding this suggestion. 

    Please add your comments and support this suggestion so we can prioritize it accordingly. What metadata would you use and what file name format/naming convention you use today?

  13. Please implement the ability for Admins to specify the folder to export to when exporting a report.

    In the course of our work, we sometimes share reports exported by Admin to users.
    Currently, this is handled by inviting users as viewers to the exported reports (folders).
    However, due to the need to share reports on a regular basis, a huge number of report folders are currently displayed on the user's "All Files" screen.
    These folders are expected to continue to grow, and users are already finding Box very difficult to use at this time.

    Please implement the ability for Admins to specify the folder to export to when exporting a report.

    業務の上で、管理者が出力したレポートをユーザーに共有することがあります。
    現在は出力されたレポート(フォルダ)にユーザーをビューアーとして招待して対応しています。
    しかし、定期的にレポートの共有が必要なため、現在は膨大な数のレポートフォルダがユーザーのすべてのファイル直下に表示されています。
    これらのフォルダはこのまま増え続ける見込みで、ユーザーは現時点で既にBoxを大変利用しづらい状況となっています。

    管理者がレポートを出力する際に、出力先フォルダを指定できるようにしてください。

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Increase Keynote collaboration size limit to match Apples.

    Apples iCloud offers users a 2GB Keynote collaboration limit.
    Please can Box match this limit we are struggling with the 1GB limit with users reverting back to iCloud.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Adding an "Are you sure?" message when scrolling to a new page in Mark Up mode on a Mobile Device

    When enabling Mark-Ups/Comments on a Mobile Device:
    Whilst annotating on Page #1, the Web App let's you scroll to Page #2 and beyond BUT doesn't give you a warning that your annotations and comments on the previous pages will be deleted (unless you have clicked Save/Post). A message to make users aware of this, before scrolling to the next page, would be extremely helpful OR allowing for multipage mark-ups

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the

    <Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI>
    In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
    However, with the new UI, it is not possible to narrow down groups using filter conditions.

    We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
    If there were a large number of accounts, the users to be deleted were grouped…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Improvement of shuttle report filter condition

    Hi
    At present, I can's select both "Greater than or equal" and "Less than or equal" at the same time on the "Shuttle Job Report filter".
    I want to set like below
    Greater than or equal 100 MB and Less than or equal 200MB.

    *The back ground of this idea is below
    When I ran the report, if the volume is large job wasn't completed, so I want to limit the result and the condition at the present is not enough to do it.
    Thanks

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shuttle  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Reflect the content requested by Box AI in the details column of the user activity report

    When using Box AI multiple times at the same time, the current report does not allow us to check the details of which request was made in the log.
    Therefore, we would like the function to be improved so that the details requested by Box AI are reflected in the details column.

    <Box AIで要求した内容をユーザーアクティビティレポートの詳細欄に反映する>
    同時刻に複数のBox AIを使用している場合、現状のレポートではどの要求をした際のログなのか詳細の確認が取れません。
    そのため、詳細欄にBox AIで要求した内容が反映されるように機能を改善してほしいです。

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Link Box sign requests

    The ability to link several Sign Requests as one. When scanning a form a user needs to authenticate that the scan is a true copy and there is no errors. if there is an error e.g. page ten was crumpled and not readable then it has to be rescanned. FDA demand all sign requests are kept. even ones that failed. today there is not way to link different sign requests

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. IP address restriction setting in admin console

    We would like to be able to configure IP address restriction setting in admin console.
    It cannot be set up IP address restriction without a service request to product support.
    Therefore, any customer have to wait long time to set it and also is inconvenient.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base