Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9723 results found
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Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)
[Background and Problem]
A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.Below are our feature improvement requests.
Multi-line Input Support
We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.Increased Character Limit…
19 votes -
Signer to add fields to the signature request additionally to those added by sender
When using BoxSign, there are many cases where the requester will add additional fields.
In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
We would like to request the implementation of this feature to improve convenience.BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
利便性向上のため本機能の実装をお願いしたいです。18 votes -
Reverse Image Search
Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.
64 votes -
Support CrowdStrike integration to GovCloud
Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.
9 votes -
Enable selecting files stored in Box directly in File Requests
Currently, file request links only allow you to upload files from local folders.
This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.
〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。
12 votes -
New shortcuts to AI in Box Notes
A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
It is a small thing, but it is troublesome, so I would like you to change the specification.
Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
Idea 2: Change the shortcut to something else instead…21 votes -
Can we get the ability to set which agent is the default agent per hub?
It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.
18 votes -
Limit the amount of data a user can delete
There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.
〈ユーザーが削除できるデータ容量を制限する〉
Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。
28 votes -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.11 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。19 votes -
Export Metadata from Apps Views
Export Metadata from Apps Views to CSV, XLSX, PDF
33 votes -
AI chat history should be saved
Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.
19 votes -
Ability to filter fields within a table
It would be helpful to be able to filter tables created in boxnote to eliminate noise and avoid having to utilize spreadsheets.
6 votes -
I would like to be able to customzie the content preview window side bar
Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great
43 votes -
Enhancement of the content sorting feature in Hub
Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.
We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.
〈Hubのコンテンツ並び替えを強化してほしい〉
現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。
19 votes -
Enable Box AI API for Specific Users or Groups
Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.
However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.
Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…
13 votes -
Enable a Group Membership Admin role, which allows add/remove members of a Box group, without enabling modifications to the group.
Dear Box Product Owner,
This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.Problem:
Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.However, the existing "Group Admin"…
13 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。6 votes -
Default Search Everywhere
While I understand the need to search only in a folder, my company uses the search everywhere function way more.
Is there a way to make the search "everywhere" option the default instead of search "only in this folder"? It slows us down so much right now having to switch it to find a different folder without going back to the home page, or switching the search feature.
105 votes -
We would like to be able to see the indexing status of content added to Box Hubs.
Currently, it is difficult to know when content added to a Hub becomes available for insights via Box AI,
and therefore hard to verify the accuracy of AI responses. Please display a status indicator showing whether content has been indexed.
Box Hubsに追加したコンテンツがインデックス化されているかステータスで分かるようにして欲しい
Hubに追加したコンテンツがBox AIでインサイトを取得できるようになるタイミングが分からず、AIの回答精度を確認するのが難しいです。
コンテンツがインデックス化されているかステータスを表示してほしいです。18 votes
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