Help shape the future of Box
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9986 results found
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Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that data supposedly deleted on Box Drive in reality still remains locally (in the Recycle Bin) undermines the value of using Box Drive. We are concerned that, after opting in, this results in a state where the overall security level is effectively reduced.
Additionally, items moved to the Recycle Bin can be restored locally (e.g., to the desktop), which results in an extremely inadequate security situation. Therefore, we would like the behavior to be the same as in environments where opt-out is disabled, so that items are not moved to the local Recycle Bin.
新しいアーキテクチャのBox Driveでは、主に以下に該当するアイテムを削除すると、ローカルとBoxWebのごみ箱に移動する挙動を確認しています。
・ステータスがオンラインのフォルダ
・ステータスがダウンロード済みのフォルダ
・ステータスがダウンロード済みのファイルBoxを利用する顧客の理由の一つとして、セキュリティー向上（情報漏洩防止）のため「データは極力ローカルには保存しない」運用を期待する部分がありますが、ローカルのごみ箱に移動されたアイテムに対しては、Boxで設定しているごみ箱の削除ポリシーが利かなくなると思われます。
Box Drive上で削除したはずのデータが、事実上まだローカル上に残る（ごみ箱に残る）状態は、Box Driveを利用する意味が薄くなってしまうと感じており、オプトイン後は「セキュリティーレベルが低下した」状態になってしまうという懸念があります。また、ごみ箱に移動したアイテムはローカル（デスクトップ等）に復元することも可能となってしまいセキュリティが極めて不十分な状況に陥っているため、オプトアウト無効の環境と同じようにローカル上のごみ箱には移動しないようにしてほしいです。
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
15 votes -
Retrieve logs of users who uploaded files via the file request link
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email address could also be displayed in the “details” field of the User Activity Report. This would allow administrators to keep logs of who uploaded files and make the feature much more useful.
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ファイルリクエストリンクはBoxアカウントを持たないユーザーがファイルをBoxにアップロードできる優れた機能ですが、一方でファイルをアップロードした人の情報がログに記録されず、監査とコンプライアンスの観点から重大な問題となります。例えば、ユーザーがアップロード時にメールアドレスを入力項目に記入した場合、その情報がユーザーアクティビティレポートの「詳細」欄にも表示されれば非常に有益です。
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email…
18 votes -
Displaying Tag Suggestions to Collaborators
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content they are collaborating on.
(In Japanese)
タグベースの検索を行う際、コンテンツ所有者は、検索画面で最初の数文字を入力すると、自動的にタグ候補が表示されます。
しかし、コンテンツ所有者ではないユーザーには候補が表示されないため、登録されている正確なタグをあらかじめ把握しておく必要があります。
組織全体でコンテンツに適用されるタグの種類は多岐にわたるため、ユーザーが常にすべてのタグを正確に把握することは困難です。所有していないコンテンツであっても、ユーザーが権限を持つコンテンツで使用されているタグについては、タグ検索時に候補タグが表示されるようにしてほしい
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content…
11 votes -
Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。12 votes -
Global filter
Box APPs would benefit from a global filter (a filter on the APP's main page). This filter would allow to see the dashboard in context:
Projects. The app displays all projects, but allows you to drill into individual projects.
Manufacturing: see an overview of all machines and a global status, but allowing to dive into any machine.
HR: getting an overview of how your hiring is doing globally, while also being able to look at individual countries / cities (multiple fields).
The way APPs is organised right now we have to create an APP for each of these views, making it hard to actually keep an overview and introducing a lot of issues when we need to update the dashboards.
Box APPs would benefit from a global filter (a filter on the APP's main page). This filter would allow to see the dashboard in context:
Projects. The app displays all projects, but allows you to drill into individual projects.
Manufacturing: see an overview of all machines and a global status, but allowing to dive into any machine.
HR: getting an overview of how your hiring is doing globally, while also being able to look at individual countries / cities (multiple fields).
The way APPs is organised right now we have to create an APP for each of these views, making…
7 votesHello, feature voters! With this status update, we'd like to inform you that this feature is planned for delivery in Q3.
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Shield - Malicious Content alerting should provide greater details
Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).
15 votes -
We Want to Easily Obtain the File ID
Currently, in order to obtain a file ID, we have to access the folder where the file is stored and open the file.
If there were a way to easily get the file ID from the screen without opening the file, it would reduce stress and improve work efficiency.
For example, if the file ID could be displayed in the file’s properties section, users would no longer need to open the file’s preview screen each time. Instead, by selecting the target file in the folder view, the file ID would be shown on the right side of the screen, allowing users to check the file ID much more efficiently.
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現在、ファイルIDを取得するためには、フォルダにアクセスし、対象のファイルを開く必要があります。
ファイルを開かずとも画面上からファイルIDを簡単に取得する方法があれば、ストレスなく、作業効率も上がると思います。
例えば、ファイルのプロパティ欄へファイルIDを表示させることはできれば、フォルダビューで対象ファイルを選択することで画面の右側からファイルIDを確認できるでしょう。Currently, in order to obtain a file ID, we have to access the folder where the file is stored and open the file.
If there were a way to easily get the file ID from the screen without opening the file, it would reduce stress and improve work efficiency.
For example, if the file ID could be displayed in the file’s properties section, users would no longer need to open the file’s preview screen each time. Instead, by selecting the target file in the folder view, the file ID would be shown on the right side of the screen, allowing…
5 votes -
Audit log for changes to Hub settings.
I would like changes to the “Hubs Global Presets” or “Hub Settings” to be recorded in the security log.
Even if we apply restrictions on collaboration and shared links, there is currently no way to trace what happened when those restrictions are somehow removed. From a security and compliance standpoint, not being able to review an audit trail of these operations poses a significant risk.（日本語）
「Hubs全体のプリセット」もしくは「Hubsの設定」を変更した際、セキュリティログに記録してほしいです。
コラボレーションや共有リンクに制限をかけていても、何らかの理由でその制限が外れてしまった場合、現状では経緯を追跡する手段がありません。セキュリティやコンプライアンスの観点から、これらの操作履歴を確認できないことは、非常に大きなリスクです。8 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where “Sensitive Data” = true).
Reduces reliance on workarounds to parse and apply Boolean logic from form responses.
Supports regulated and high-volume environments with binary decision routing needs.
Example Use Case:
In a procurement request form, checking a box labeled “Over $10,000?” would automatically set metadata to “true” and trigger an approval chain through Box Relay.Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
60 votes -
Automate: Request for Copy Feature for Approval Tasks
When defining Outcomes in Box Automate, the copy function is useful for cases where similar outcomes need to be set up repeatedly within the same flow, for example when creating a flow that requires multiple rounds of approval, where there is likely to be considerable demand for this capability.
Currently, however, this option is not available for Approval Tasks, as the copy icon does not appear when the outcome type is an Approval Task.
It would be helpful if Approval Tasks could also support the same copy functionality as other outcome types.(日本語)
Box Automateで結果を定義する際、同じフロー内で類似の結果を繰り返し設定する必要がある場合にコピー機能が便利です。例えば、複数回の承認が必要なフローを作成する場合、この機能の需要はかなり高いと考えられます。しかし現時点では、結果が承認タスクの場合はコピーアイコンが表示されないため、コピー機能を利用できません。
承認タスクについてもほかの結果と同様にコピー機能がサポートされると、とても助かります。
6 votes -
We want to apply classification labels using Automate without granting Editors permission to change labels
In Relay, we had a workflow where users would manually trigger a workflow, assign an approval task, and upon approval, automatically change or assign a classification label. This was done to assign a label indicating that the content is ready for public release, enabling external sharing.
However, this cannot be achieved with Automate workflows. Upon checking the specifications, we found that unless the Admin Console allows Editors to modify classification labels, Automate workflows cannot assign labels. In our organization, we have only permitted Co-owners and Owners to change labels. If we allow Editors to change labels, general employees would be able to change labels freely, which we want to avoid.
Since this was achievable in Relay, please make Automate have the same specifications as Relay.Japanese follows
Relayを使い、ユーザーが手動でワークフローを起動し、承認タスクを付与し、承認されたら自動的に分類ラベルを変更する、または付与するという運用をしていた。承認を経て公開可能なラベルを付与して、社外公開を可能にするためです。しかし、Automateのワークフローではそれが実現できません。仕様を確認したところ、管理コンソールで、分類ラベルの変更をEditorに対して許可していないと、Automateのワークフローではラベルを付与できないとのこと。共同所有者＆所有者のみラベル変更を弊社では許可しています。編集者にラベル変更を許可すると、一般の社員も勝手にラベル変更ができてしまうため、それは行いたくないです。従来Relayで実現できていたので、AutomateもRelayと同じような仕様にしてくださいIn Relay, we had a workflow where users would manually trigger a workflow, assign an approval task, and upon approval, automatically change or assign a classification label. This was done to assign a label indicating that the content is ready for public release, enabling external sharing.
However, this cannot be achieved with Automate workflows. Upon checking the specifications, we found that unless the Admin Console allows Editors to modify classification labels, Automate workflows cannot assign labels. In our organization, we have only permitted Co-owners and Owners to change labels. If we allow Editors to change labels, general employees would be…
6 votes -
Dynamic approving
Customer has a workflow which requires 2 out of 3 stakeholders to approve a document before it progresses. Asking the product team to provide dynamic approval so, for example, when one stakeholder approves a document, the the workflow progresses to require one of the remaining assignees to approve the document.
6 votes -
Request for Flexible Report Output Naming and Folder Configuration
We would like to request enhanced flexibility in report output management.
Specifically:1.The ability to assign arbitrary names to report output files
2.Support for adding dynamic variables (e.g., date) to file names
3.The ability to specify separate output folders for each report definitionThese enhancements would improve usability and enable more efficient organization and management of report outputs.
5 votes -
Request to Add Genspark to Eco Solutions
We would like to request the addition of Genspark to the Eco Solutions portfolio.
5 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。8 votes -
Movable preview screen toolbar
When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.（日本語）
プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
このツールバーを一時的に隠したり、移動できるようにすれば、
プレビュー画面がより見やすくなると思うので、改善を希望します。48 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
11 votes -
Request for Improvement of the “People with the Link” Feature in Box
Request for Improvement of the “People with the Link” Feature in Box
We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.
At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.
Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.
For these reasons, we would like to propose the implementation of the following enhancements.
- Enable password protection for the “People with the link” option. ※No further action should be required from the user.
- The generated “People with the link” URL can then be sent to the recipient via email or other means.
- When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
- The recipient receives the password notification via email and enters it on the access page.
- After entering the password, the recipient is granted permission to view and download the file.
By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.
This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.
＜日本語＞
共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。
しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。
また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。そのため以下のような機能を提供するのが良いと考えています。
１．「リンクを知っている全員」を設定。パスワードの有効化を設定。
※ユーザーの操作はここまで２．上記で生成された共有リンクのURLをメール等で相手に送信
３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。
４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。
５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。
上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。
Request for Improvement of the “People with the Link” Feature in Box
We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.
At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use…
21 votes -
Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
53 votes -
I want to define multiple AI classification policies.
Only one AI classification policy can be defined in "Classification Policy". Since the policies that I want to apply to each folder are different, I want to be able to define multiple AI classification policies.
[In Japanese]
「分類ポリシー」に、AI分類ポリシーを一つしか定義できない。フォルダごとに適用したいポリシーが異なる為、複数のAI分類ポリシーを定義できるようにしたい。5 votes
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