9736 results found

1. Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others

   We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.

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2. Ability to Customize Styling of Box Sign Email Notifications

   Hi Box Support,

   I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

   Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

   Font size and font family

   Line spacing and paragraph formatting

   Branding options (e.g., header image, color accents)

   HTML support for enhanced formatting

   This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or styling options would be a big improvement.

   If this is something being considered or available via an enterprise or API-based solution, I’d love to learn more. Otherwise, I hope this request can be considered for a future update to Box Sign.

   Thank you for your time and for the great product.

   Best regards, haej

   Hi Box Support,

   I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

   Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

   Font size and font family

   Line spacing and paragraph formatting

   Branding options (e.g., header image, color accents)

   HTML support for enhanced formatting

   This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or… more

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3. Sorting & Tagging

   I’ve encountered a few issues with Box.com and it’s impeding on my performance.

   When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.

   Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
   I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on my laptop.

   Since there’s no sync’d tagging on BOX.com via the Box app, my co-workers cannot see which folders I’ve tagged as having contents. And there’s no tagging on Box.com that can be seen on the desktop mirror.

   These are simple programming fixes. But huge annoyances.

   I’ve encountered a few issues with Box.com and it’s impeding on my performance.

   When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.

   Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
   I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on… more

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4. Reactivate the spell checker in Box Notes

   Reactivate the spell checker in Box Notes

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5. Integrated Chat Functionality (Native to Box)

   Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.

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6. Ability to change and update assignee on expired tasks

   We would like to see an improvement so that it is possible to delete and update users from "Modify Task" even for expired tasks.
   For expired tasks, pressing "Update" from "Change Task" will not respond, and the task cannot be edited.
   It is inconvenient not to be able to edit or update tasks, as tasks cannot be marked as completed when unauthorized users are absent due to leaving the company or being transferred.
   Also, although it is possible to update a task by extending its deadline, I would like to keep a history of when the task was created.
   There appears to be a problem because there is no response when you run "Update".
   If it is not possible to renew an expired task, please improve the feature to display an error message indicating that renewal is not possible.

   （日本語）
   「期限切れのタスクにて担当者の変更および更新を可能とする機能」
   期限切れのタスクにおいても「タスクを変更」からユーザーの削除および更新が可能となるように改善を要望します。
   期限切れのタスクでは「タスクを変更」から「更新」を押しても反応せず、タスクを編集することが出来ません。
   未承認のユーザーが退職や異動で不在となった場合にタスクを完了とすることができないため、編集・更新できないことは不便です。
   また、タスクの期限を延長することで更新することが可能ですが、タスクを作成した当時の履歴を残しておきたいです。
   「更新」を実行しても反応が無いことから不具合に見えます。
   期限切れのタスクを更新することが実現できないのであれば、更新が出来ないエラーメッセージを表示するよう改善してください。

   We would like to see an improvement so that it is possible to delete and update users from "Modify Task" even for expired tasks.
   For expired tasks, pressing "Update" from "Change Task" will not respond, and the task cannot be edited.
   It is inconvenient not to be able to edit or update tasks, as tasks cannot be marked as completed when unauthorized users are absent due to leaving the company or being transferred.
   Also, although it is possible to update a task by extending its deadline, I would like to keep a history of when the task was created.
   There… more

   3 votes

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7. User Offboarding (File/Folder Moves)

   I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.

   Specifically, having the option to:
   - Choose the destination folder for the disabled user’s content.
   - Include checkbox option to include trash bin contents along with the rest of their files.

   This would make the offboarding process more efficient and ensure nothing is overlooked.

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8. Add a "View All Tasks" button to the left menu

   To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
   It takes two clicks each time, which is very time-consuming.
   I would like you to add it to the left menu so that I can check all tasks with a single click.
   -in Japanese-
   すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回２クリック必要となるので非常に手間がかかっています。１回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

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9. Support for Multiple Upload Zones in Box Forms + Relay

   Summary:
   Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.

   Details:
   Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.

   We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.

   Example Use Case – Box Doc Gen for Application Processing:
   Imagine a form that uses Box Doc Gen to generate a PDF application. The process includes:

   Zone 1: “Upload Supplemental Documents”

   Applicant uploads income verification, letters of recommendation, etc.

   Files are tagged or routed to a designated folder with metadata "doc_type = supplemental"

   Zone 2: “Upload Copies of Records”

   Applicant uploads prior case files or records

   Files are routed with metadata "doc_type = records" or to a different subfolder

   This could then change the views in Box Apps and other locations to trigger workflows.

   Summary:
   Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.

   Details:
   Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.

   We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.

   Example Use Case – Box Doc Gen for Application Processing:
   Imagine a form that uses Box… more

   4 votes

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   not planned  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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10. BoxAI includes the contents of the shared link in the answer

    When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.

    (in Japanese)
    BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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11. External Users sortable columns and bulk deletion based on last active date

    Box makes it easier thru the Admin console GUI in the near future.
    For External Users a sortable column of “Last Active” and then bulk deletion is needed in the Admin GUI.

    It would also be nice to have the option in Security to set a threshold like 90 days inactive for External Users before auto-delete to manage this automatically going forward.

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12. Added annotation function to the BoxNotes preview screen

    This is a request for a preview screen that appears when the BoxNotes URL is changed from "notes" to "file."
    When reviewing the text and inserted images in a created Note, the annotation function cannot be used, making it difficult to request corrections by pointing out specific parts.

    To streamline file reviews, please make the annotation feature available in BoxNotes as well.

    A good place to place the annotation function is on the text written or on the inserted image in the BoxNotes preview screen.

    BoxNotesのURLを"notes"から"file"へ変更した際に表示されるプレビュー画面の要望です。
    作成したNoteの文章・挿入画像のレビューを行う際に注釈機能が利用出来ない為、特定の箇所を明記して修正依頼をすることが難しい。
    ファイルレビュー効率化の為、BoxNotesでもアノテーション機能を利用できるように変更してください。
    アノテーション機能の位置は、BoxNotesのプレビュー画面で書かれたテキストや挿入された画像の箇所が良い。

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13. Ability to keep recent updates highlighted

    In a shared Box Note, any new updates are highlighted, but once I review the notes and navigate away from the page, the highlights disappear. I know there's a toggle at the top to turn highlights off and on, but can there be a way to keep new updates highlighted until i'm ready to turn them off; regardless if I navigate away from the page. Just to give an example, someone added and edited a bunch of new information to my box note. So much so, there was too many for me to review and address. I went away from the page, and the highlights disappeared, so I no longer could locate exactly what was changed.

    In a shared Box Note, any new updates are highlighted, but once I review the notes and navigate away from the page, the highlights disappear. I know there's a toggle at the top to turn highlights off and on, but can there be a way to keep new updates highlighted until i'm ready to turn them off; regardless if I navigate away from the page. Just to give an example, someone added and edited a bunch of new information to my box note. So much so, there was too many for me to review and address. I went away from… more

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14. Add additional file attribute filters when viewing files

    Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details

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15. Notification for reading text over 2MB with AI

    Please make it so that a notification appears when loading text larger than 2MB in Box AI.
    When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.

    -in Japanese-
    Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
    テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。

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16. Change the warning message when external users change their password.

    The new feature "Enable detection of confirmed leaked passwords" has been applied.

    If an invited external user does not meet the password criteria, they will be required to change their password.

    When entering a new password, if the password does not meet the requirements, a message will appear stating "Password was exposed in a data breach"

    This message is confusing as it misleadingly suggests that a data breach has occurred on the tenant's side.

    Therefore, please change it to something appropriate, such as "The password you entered is weak, please make it more complex."

    新機能の「漏えいが確認されたパスワードの検出を有効にする」を適用してます。 招待された外部ユーザーがパスワード条件を満たしていない場合、パスワードを変更する必要があります。
    新しいパスワードを入力したとき、条件を満たしていないパスワードを入れると、「データ侵害で漏えいが確認されたパスワードです」とメッセージが表示されます。
    このメッセージでは、テナント側でデータ侵害が発生したという誤解を生むような表現となっており、混乱します。
    よって、「入力したパスワードは脆弱なので、より複雑なものにしてください」といった適した内容に修正してください。

    4 votes

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17. SFTP authentication method using a key pair.

    Please allow Box to use a key pair as an SFTP authentication method as an alternative to a username and password. Not all systems allow files to be sent via SFTP using a username/password. Thanks.

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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18. Expand number of folders displayed in folder hierarchy

    Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and is not interested in leveraging Box Drive.

    Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and… more

    3 votes

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19. Box Shield label error notification

    When there is an error to labelling Box Shield label there is no way for the user to know where there was an error or not unless looking at each content one by one.
    I would like to have a notification or some kind of alert to know if there is an error

    4 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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20. Pop up message when users try to move Large folders to a trash

    Hi Could you consider displaying a pop-up message when users try to move a lot of contents to a trash?

    Currently, a pop up message appears when large folders are moved to oher folders. But no message appears when a user tries to move contents to a trash.

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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