Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9665 results found
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Addition of palm rejection function
[Reason for requesting implementation of the function]
When using Box Sign, fingers or hands can touch the screen and cause unintended lines to be drawn.
This can be prevented by being careful not to touch the screen, but since we sometimes ask customers to sign documents,
it would be very much appreciated if a palm rejection function was added.2 votes -
I want the "Integration" menu to be hidden
I want to hide the "Integration" menu in BoxWeb.
The "Integration" menu is displayed in the menu that appears on the left side of BoxWeb (all files, history, admin console, developer console, etc.), but since we do not provide the "Integration" service to end users as part of our company's operations, I would like to be able to hide it.BoxWebの「統合」メニューを非表示にしたい。
BoxWebの左側に表示されるメニュー（すべてのファイル、履歴、管理コンソール、開発者コンソール等）に「統合」というメニューが表示されているが、会社での運用としてエンドユーザーに「統合」のサービス提供は行っていないため非表示にできるようにしてほしい。4 votes -
Create Folder From Relay Folder Navigation View
In order to create a Relay Workflow the folder structure has to already be in place. This is not always the case. It would be helpful to be able to create a folder from the Relay Folder Navigation view.
For example: if I am creating a File Request flow, I navigate to Relay, start a new workflow, select my File Request trigger, and I want my first outcome to move the file to a folder.
If that folder hasn't been created I need to cancel or navigate away from Relay back to my All Files, create the folder, go back to Relay, find the new folder, and add it to my flow. It would be much easier if I could just create the folder from the Relay UI.
Screengrab of new solution has been attached
In order to create a Relay Workflow the folder structure has to already be in place. This is not always the case. It would be helpful to be able to create a folder from the Relay Folder Navigation view.
For example: if I am creating a File Request flow, I navigate to Relay, start a new workflow, select my File Request trigger, and I want my first outcome to move the file to a folder.
If that folder hasn't been created I need to cancel or navigate away from Relay back to my All Files, create the folder, go back…
13 votes -
Multiple metadata templates can be added to Hubs
Currently, only one metadata template can be added to the Hub search function, but we would like to set up multiple templates.
Customer use case:
The customer is using metadata on a business unit basis, and is designing metadata templates on a smaller scale than the Hub. (Example: Sales campaign management)
The customer is concerned that if they create a Hub for the sales department, they will only be able to search metadata related to sales campaigns, and there will be no opportunity to improve searchability using other metadata.
現状Hubの検索機能に追加できるメタデータテンプレートは1つだが、複数設定したい。
顧客ユースケース:
顧客は業務単位でメタデータ活用を進めており、Hubよりも小さな単位でメタデータテンプレートを設計しています。（例: 営業キャンペーン管理）
営業部用のHubを作った場合に営業キャンペーンに関するメタデータ検索しかできず、その他のメタデータを使った検索性向上の機会がなくなってしまうことを懸念しています。2 votes -
Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE
Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync1 vote -
Confirmation Dialog for DAdd Confirmation Prompt Before Uploading Files in Box Web torag-and-Drop File Uploads to Prevent Accidental Uploads
While a similar request has been made for Box Drive, I believe that the same risk of accidental file uploads exists when using Box via the web interface. In particular, there is a concern about the unintended upload of important files to the wrong folder, which could result in information leaks. Unlike bulk operations, even a single mistaken upload of a sensitive file can have serious consequences.
Therefore, I would like to request the addition of a confirmation message or dialog before uploading files in Box (web version), especially when using drag-and-drop or other upload methods, to help prevent accidental uploads.
重要ファイルの誤アップロード防止のため、Box Webでファイルアップロード時に確認メッセージを表示してほしい
Box Driveについては同様の要望がすでに出ていますが、Web版のBoxを利用する場合でも、誤ってファイルをアップロードしてしまうリスクがあると考えています。特に、重要なファイルを誤ったフォルダにアップロードしてしまうことで、情報漏えいにつながる懸念があります。大量の操作ではなくても、機密性の高いファイルを1件誤ってアップロードしただけで深刻な問題となる可能性があります。
そのため、Box（Web版）でファイルをアップロードする際、特にドラッグ＆ドロップなどの操作時に、アップロード前に確認メッセージやダイアログが表示される機能を追加していただきたいです。
While a similar request has been made for Box Drive, I believe that the same risk of accidental file uploads exists when using Box via the web interface. In particular, there is a concern about the unintended upload of important files to the wrong folder, which could result in information leaks. Unlike bulk operations, even a single mistaken upload of a sensitive file can have serious consequences.
Therefore, I would like to request the addition of a confirmation message or dialog before uploading files in Box (web version), especially when using drag-and-drop or other upload methods, to help prevent accidental…
1 vote -
Calendar in Box Hubs
I would like to have a calendar to be added inside of a Hub
6 votes -
How to Replace SharePoint with Hubs
🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:
- Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
- A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
- Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
- Ability to embed a video for viewing within the Hub
- Ability to assemble upcoming suggested events like webinars, meetings, conferences, etc. (carousel view option)
Bonus Feature: some type of progress tracker visualization bar/ tool that provides at-a-glance project status awareness. Even if the object requires manual editing to instigate visual advancement, that's still very useful!
🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:
- Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
- A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
- Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
- Ability to embed a video for viewing within the Hub
- Ability to assemble…
2 votes -
Update Metadata Through Relays
This is a function that is already available in the API, but it would be nice to be able to dynamically change metadata values on a template that has already been applied previously through Box Relays.
For example, if I have a document with a metadata field and value of 'Status: Inactive' and I run the document through a flow that has it approved via a task, I would like to be able to change the metadata to read 'Status: Active' as an outcome of the flow.
2 votes -
Box for Salesforce - Send Shared Links in Global.SendEmail Action
Provide the ability to click a lightning button, select one or many files in the Content Picket, then add the shared links to the Global.SendEmail action
2 votes -
Disable Public Links for Box Hubs Specifically
Box Hubs permissions are tied to global shared link settings which makes it impossible to block public links without disabling it across all documents and folders. I would like to be able to specifically disable public links for Box Hubs as the risk profile is far greater than the normal file/folder.
Our worst case scenario is that someone accidentally provides a publicly accessible link to a Hub which would "break" permissions for all files and folders added to it.
1 vote -
Download all files from view
Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.
We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App
1 vote -
Export Files from Your Box Drive to Local Drive
Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.
With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it ideal for personal users, IT admins, and organizations.
Shoviv’s solution is designed to work smoothly on all major Windows platforms, ensuring compatibility and convenience. For those seeking a trusted way to move or back up Box Drive data locally, Shoviv provides a dependable and user-friendly choice.
Visit here: https://www.shoviv.com/box-backup.html
Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.
With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it…
1 vote -
Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin audit trail to track queue initiation and completion.
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin…
1 vote -
Enable Advanced Boolean Search Filters When Exporting Legal Hold Content
While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.
Proposed Enhancement:
Integrate Boolean search operators into the Legal Hold export interface.Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.
Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).
Display matching results with export checkboxes and preview options.
Log applied search filters and export actions for compliance auditing.
While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.
Proposed Enhancement:
Integrate Boolean search operators into the Legal Hold export interface.Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.
Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).
Display matching results with export…
1 vote -
Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content
The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.
For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata
1 vote -
Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)
While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.
This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.
Proposed Functionality:
At retention expiration, system automatically deletes files according to defined purge rules.Legal Hold overrides deletion, preventing removal until hold is lifted.
The system logs all auto-deletions in audit trails, identifying the purge policy as the source agent.
While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.
This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.
Proposed Functionality:
At retention expiration, system automatically deletes files according to defined purge rules.Legal Hold overrides deletion, preventing removal until hold is lifted.
The system logs all auto-deletions in audit trails, identifying the purge policy…
1 vote -
Enable End Users to Apply Existing Retention Policies to Their Content
Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.
Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:
Empower teams to self-govern content in line with company compliance standards.
Reduce admin overhead and delays.
Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.
1 vote -
Allow Early Removal of Retention Policy from Specific Content Before Period Ends
Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.
This limitation creates operational challenges in scenarios where:
Certain files are retained longer than necessary due to changes in compliance requirements.
Content is mistakenly placed under a retention policy but only a small subset needs early release.
Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.
Introduce the ability for authorized administrators to remove or override a retention policy on specific content items before the set retention period has expired. This should be:
Granular: Apply to a file or folder level without affecting other content governed by the same policy.
Auditable: Capture all early-release actions in activity logs for compliance tracking.
Permission‑Controlled: Restrict this capability to specific admin roles to avoid misuse.
Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.
This limitation creates operational challenges in scenarios where:
Certain files are retained longer than necessary due to changes in compliance requirements.
Content is mistakenly placed under a retention policy but only a small subset needs early release.
Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.
Introduce the ability for authorized administrators to remove or override a retention policy on…
1 vote -
Use the API to move a file in one Box folder and add it as a version in another folder.
Use case:
1. Un-retouched ref sits in Box folder
2. New version of file comes in from external retoucher
3. API moves incoming retouched file as version1 vote
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