Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10106 results found
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Enable Admins to Recover Deleted Users Without Submitting Support Tickets
Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a…
4 votes -
In Doc Gen
In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,
{{tablerow contact in case.contacts}}
{{if contact.includeContact == "Yes"}}
Dear {{contact.firstName}} {{contact.lastName}}
{{endIf}}
{{endtablerow}}6 votes -
search filter on Admin Console File Requests page
Add Creator to the Filter on the fileRequestDashboard on the Admin Console
1 vote -
Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"
It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.
Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page…
1 vote -
Admin Instant Login - Admins should be able to see the External Folder Names and collaborators
There was similar idea marked as not planned from 2018, but I am hoping that is long enough ago so this improvement can be reconsidered. This makes it difficult for administrators to monitor activities on outbound collaborations.
If you draw the line at being able to view file names/preview content, even just being able to see the folder name and collaborators would be helpful when trying to run down a reported issue or possible DLP concerns.
1 vote -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…1 vote -
Korea zones
I would like to have Korea added as a new Zones country.
There is a law passed that the content needs to be stored in Korea so we will need Korea Zones to use Box in Korea.9 votesThis feature is not planned currently, but this might change based on the customers' feedback, so make sure you vote for it and add comments.
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Kanban metadata view in Box Apps
As a user, I'd like to be able to map a metadata field to metadata view columns so that I can clearly manage content as part of my daily process.
Instead of my 'Status' field being one column with multiple values, I'd like to each value to be its own column e.g. Not Started, In Progress, Pending, so that I get a status-driven view of my content.
4 votes -
add decision logic to workflows
Would be great to have decision logic added to relay/workflows. For example I could have a form with a dropdown field with two options - A or B.
The workflow would then have two distinct sets of actions based on Option A or B. Option A Generate a Doc using template A, Option B generate a Doc using Template B
4 votes -
Don't make Box AI the default
Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.
11 votes -
Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings
Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings (e.g. signature frame, date & timestamp, etc. - current limitation seen here: https://support.box.com/hc/en-us/articles/42440382181139-Configuring-Signature-Settings
1 vote -
combine more external and managed user reports
We need a way to combine managed user and external user reports into one to get the same information (where applicable) for each user type. It is ridiculous that we have to create multiple reports and then combine them to create composite reports for our whole enterprise.
1 vote -
Restrict Document Download Before Signing Turn in Box Sign
We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.
Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.
In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step becomes…
1 vote -
Request for a Box AI Add-on for Desktop Applications
Dear Box Support Team,
I would like to submit a suggestion regarding the enhancement of Box AI functionality.
I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
If Box AI could be…1 vote -
Schedule Security logs report
There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.
1 vote -
Approve own task
Users have the ability to assign themselves an approval task and approve. This has been flagged up by our audit team as a control issue. Is there any way this can be prevented?
1 vote -
We want to enable copy control settings for other tenants.
We would like to request the addition of an extension feature to control copy operations between tenants. Currently, within User Activity Reports, the "Copy" entry does not provide information regarding the source file involved in the move or copy operation. Since this information is also unavailable via the API, we request that you implement a mechanism to make it identifiable.
1 vote -
Make the "Create New Collection" (+) button permanently visible
I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.
Reasoning:
Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is…
2 votes -
Subject: Connecting the Box AI Agent to File Hubs
I can select all the authorized Box AI Agents on almost any File Hub on Box.
However, since Box AI Agents are often created for specific purposes, I would like them to be preset only in specific folders and File Hubs.9 votes -
Change the word of the Reauthorize button for custom apps
After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
After that, app approval is completed by clicking the Reauthorize button in the pop-up.However, the button on the app's…
4 votes
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