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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9996 results found

  1. Ability to disable file preview in Box for Slack integration

    Whenever I share or hyperlink a Box link in Slack, it automatically attaches a Box preview card. This clutters messages and isn’t always necessary. Could you please check whether Box’s Slack integration settings allow us to disable or limit automatic link previews? This does not seem to be a feature I can disable on my account alone.

    According to Box documentation, this can be managed from the Box Admin Console → Apps → Slack Integration Settings, by disabling “Automatic link previews in Slack.”

    We would like to be able to be able to individually disable the file preview.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Please consider that this feature would need to be provided by Slack (as opposed to the integration app builder), similarly as it is already offered for open http links.

  2. Ability to sort external users on the users page by column headers

    I would like the ability to sort the External Users by column, I'm not sure what order they are listed but would love to be able to sort by name or any of the other columns

    1 vote

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  3. Show collaboration folder path for External users

    When we look at external users, now we can see a folder that they are collaborators in but we cannot see the path to it nor can we navigate to that folder. Can that functionality be added so we can more easily see what folders are shared and what is in them?

    1 vote

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  4. transfer administrator role

    As the administrator of the BOX account for the Restless Legs Foundation, and due to my departure from the board, I would like to transfer my administrator role to my successor.

    I've completed the steps outlined under role transfer, but then receive an error message during verification:

    • You do not have permission to confirm this administrator transfer.
    • You cannot confirm the administrator transfer. Log out and try again after logging in as an administrator.

    I don't understand what this means. I'm logged in with my email account and password, in the admin console, and yet this message appears.

    1 vote

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  5. .360.jpg files

    Previously, .360.jpg files could be viewed in 360° mode directly from the folder preview. After recent Box Previewer updates, they now open

    1 vote

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    0 comments  ·  Preview  ·  Admin →
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  6. We would like to enhance the precision of exact match searches.

    We would like to enhance the precision of exact match searches.

    Even when using double quotation marks (““), the search results ignore case sensitivity. Additionally, if spaces or symbols (!#/, etc.) are included within the quotes, they are ignored instead of performing an exact match.

    For example, when I enter "Customer Support", the search results include "customer support" and "CUSTOMER SUPPORT". Similarly, when I enter "Customer/Support", the same results are displayed.

    【in Japanese】

    完全一致検索の精度をもっと改善してほしい。

    完全一致検索で二重引用符 (““)を使っているのに中の語句が大文字小文字関係なく検索結果に出てしまう。
    また、二重引用符 (““)の中の言葉に空白スペースを入れた場合や記号(!#/など)を入れた場合、完全一致ではなく無視されてしまう。

    例:"Customer Support”と入力した場合、検索結果に「customer support」や「CUSTOMER SUPPORT」という結果が混ざる。
    "Customer/Support”と入力した場合も、先ほどと同じ結果が表示される。

    17 votes

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  7. Hubs - Guest pinning or favourites

    When Guests (certainly with a free account) are invited to Hubs, there is no easy access point for them to be able to go back to the hub. (its not in the left-hand navigation and/or does not show in recent and you can't add to favourites)

    2 votes

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    1 comment  ·  Box Hubs  ·  Admin →
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  8. locked pdf files can be overwrote from web based pdf viewer

    When you fill out a pdf form in the pdf web viewer you are able to bypass the lock and save the filled out form overtop of the locked pdf. This seems like a design flaw since it allows users to overwrite pdf templates with forms data. I would like to see the lock functionality extended to include pdf’s opened with the web app.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  9. ChatGPT connector

    Current customer using the ChatGPT plug in with Box and need to prevent the ChatGPT API from triggering a piece of content download notification to the owner of the file or folder. Would there be a way to get the text rep without it being treated as a download, or a way to exclude certain actions from the notification stream?

    1 vote

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  10. create pdf in relay

    I'd like to be able to generate a PDF of a file when approval is complete as the final workflow step, so the pdf version can be sent to the customer.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  11. Report configuration listing in the file details or view

    Clients have continually requested the ability to see how they have configured their reports after they have run. In the current state they need to take a screenshot of what they have done in the configuration pane to refer back to

    1 vote

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  12. Docsend Features

    Hi Team, someone at RH brought to my attention a service from Dropbox called DocSend. It has many security features that Box already offers, but a notable highlight is the ability to track how long someone views a document and provides analytics on the time spent on specific pages.
    Can Box add a similar feature? I would like our staff to stay on a unified platform and not need to open a Dropbox account.

    1 vote

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  13. Progress rate of bulk data restoration and deletion

    I want to know if there is a feature to monitor the restoration progress from the management console when restoring data in bulk from the trash. Also, I would like a feature to track the progress of bulk data deletion from a folder from the management console.

    1 vote

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  14. Send a welcome email to external users on sharing documents with them?

    Currently, external users receive only an invitation email. We would like to send a welcome email along with the invitation.

    1 vote

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  15. Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others

    We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.

    1 vote

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  16. Sorting & Tagging

    I’ve encountered a few issues with Box.com and it’s impeding on my performance.

    When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.

    Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
    I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on my laptop.

    Since there’s…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Reactivate the spell checker in Box Notes

    Reactivate the spell checker in Box Notes

    1 vote

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    0 comments  ·  Box Notes  ·  Admin →
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  18. Ability to change and update assignee on expired tasks

    We would like to see an improvement so that it is possible to delete and update users from "Modify Task" even for expired tasks.
    For expired tasks, pressing "Update" from "Change Task" will not respond, and the task cannot be edited.
    It is inconvenient not to be able to edit or update tasks, as tasks cannot be marked as completed when unauthorized users are absent due to leaving the company or being transferred.
    Also, although it is possible to update a task by extending its deadline, I would like to keep a history of when the task was created.
    There…

    3 votes

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    0 comments  ·  Tasks  ·  Admin →
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  19. User Offboarding (File/Folder Moves)

    I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.

    Specifically, having the option to:
    - Choose the destination folder for the disabled user’s content.
    - Include checkbox option to include trash bin contents along with the rest of their files.

    This would make the offboarding process more efficient and ensure nothing is overlooked.

    2 votes

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  20. Add a "View All Tasks" button to the left menu

    To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
    It takes two clicks each time, which is very time-consuming.
    I would like you to add it to the left menu so that I can check all tasks with a single click.
    -in Japanese-
    すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回2クリック必要となるので非常に手間がかかっています。1回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

    2 votes

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    0 comments  ·  Tasks  ·  Admin →
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