Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9637 results found
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Aggregate sandbox API use in Production EID Platform Reporting insights
Help me visualize the Box Platform APIs used across all my managed EIDs. Box should aggregate sandbox usage across all sandbox environments in the parent (production) EID's Platform insights details.
6 votes -
Ability to set metadata editing permissions
Currently, metadata can be edited using anything other than the viewer or previewer.
I would like to see a feature added that allows only administrator privileges to edit metadata, while other privileges can only view metadata (but cannot edit it).メタデータの編集権限を設定可とする機能の要望
メタデータについて、現在はビューワー、プレビューアー以外であれば編集可能ですが、管理者権限でのみメタデータの編集を可能とし、その他の権限ではメタデータの表示のみ可能（編集不可）とするような機能の追加を要望します。
2 votes -
If we make changes to the metadata template, the changes should be reflected in the metadata of the created file request link.
If we make changes to the metadata template, the changes should be reflected in the metadata of the created file request link.
When changing the item name of a metadata template or the display order of text item choices,The changes are not reflected in the configured file request screen.
When the number of file request settings is large, the metadata templates need to be changed manually one by one when there is a change in the metadata template. This is a burden on workers and leads to a decrease in operational efficiency.メタデータテンプレートに変更を加えた際に作成済みのファイルリクエストリンク内のメタデータにも変更を反映して欲しい
メタデータテンプレートの項目名変更や、テキスト項目の選択肢の表示順を変更した際、設定済のファイルリクエストの画面に変更内容が反映されません。
ファイルリクエストの設定件数が多い場合、メタデータテンプレートに変更があった際に1つずつ手動で変更が必要なため作業者の負担となり業務効率の低下に繋がります。16 votes -
Decode expired Box Links
We have had users create Box Links to various files and folders and by default these links expire. If the employee who created the link leaves the company there is no easy way to decode the location path that the link is associated with. Box creates the links it should be able to decode and discern the location the link is referencing.
2 votes -
Fix "missing" files bug in Box Drive
Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.
2 votes -
Google Sheet from Box doesn't have the 'Protect Sheet' feature
Hi,
I have created a Google Sheet from Box but I can't 'Protect Sheet' to prevent collaborators from doing any editing. I only want them to open and view the contents via Google Sheet.
The 'Protect Sheet' feature is not available when I open the Google Sheet from Box. Please assist on this.
Thanks,
3 votes -
Give Box Relay more options
Relay is weak at the moment when it comes to renaming files with very few variables supported when compared to rival storage apps.
Adding the ability to do character replacement/removal in the filenames of assets or even using regex would greatly enhance the automation offered by Box and reduce the reliance on third party apps to rename files.
4 votes -
Box Hubs Admin controlled content access
Ability for an admin to restrict from where content can be pulled into a Hub. This would be to minimize end users sharing their own individual user accounts, and instead only be able to curate content from a department level/service account (or other indicated source).
4 votes -
Ability to see deleted items only in the trash of the user who deleted them.
In the case that a user accidentally uploads a sensitive file to an invited folder and delete it to avoid the access of others, the folder collaborator with viewer-uploader or above access permission can find it by searching the trash and moreover he/she can restore it.
We need to limit the ability to see deleted items only in the trash of the user who deleted them.
It would be even better if this could be configured in the admin console.ユーザーが誤って招待されたフォルダに機密ファイルをアップロードし、他のユーザーのアクセスを避けるためにそれを削除した場合、ビューアー/アップローダー以上のアクセス権限を持つフォルダのコラボレータは、ごみ箱を検索することでそれを見つけることができ、さらに彼/彼女はそれを復元することができます。
削除されたアイテムを見ることができるのは、削除したユーザーのごみ箱だけに制限する必要があります。
これを管理コンソールで設定できればさらに良いと考えています。29 votes -
Provide functionality to extend the 30 day time limit on user acceptance when enabling External User TOS
Currently, the documentation states that when enabling external user TOS, if the user does not accept the TOS within 30 days then they have all access to collaborated content revoked. This is problematic as we have external users that need occasional access but may not heed the warning to accept the TOS. I would like a mechanism to manage this time frame, either extending to 90 days or reset the time for users/groups.
Link to documentation: https://support.box.com/hc/en-us/articles/360044192733-Using-Custom-Terms-Of-Service
If any external collaborators do not accept the ToS within 30 days, they will be removed as a collaborator from the content.
2 votes -
Box for Teams Content Card Support for Group Invites
We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
Therefore, to avoid confusion for users, we would like you to take the following action.【Requests】：
1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
2.In the future, we would like to see content cards for group invitations also be supported.【Target article】：
Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474【Checked behavior】：
1.Content card not updating even after granting access permissionsArticle Contents：
To Post a shared link from Box in a Teams Channel or Chat:
5.Once you grant the access, the card refreshes to show the content card with file details.Actual behavior：
When attempting to grant access, the message "Response sent to app" is displayed, but the card is not updated and the card for granting permissions remains displayed.
*It has been confirmed that the posted Box shared link itself can be sent to the other party and that the other party has received it.。2.Even if the same operation is performed, the number of inaccessible chat members displayed on the content card may differ.
Article Contents：
Difference between Channels and Chats
・When sharing a file in a chat message, Box indicates the specific number of chat members who lack access (it does not indicate this in a channel message).
By granting members access to the file, you are making them collaborators (as compared to channel members, to whom you’re simply granting file access).
Premise：
・The sender, recipient A, and recipient B belong to the same group.
・All three were invited to the shared link folder as part of a group, and were not direct collaborators.
・The group has editor privilegesActual behavior：
・When the sender sends a chat to recipient A: The content card displays the message "You cannot view this file shared by two users."
・When the sender sends a chat to recipient B: The content card displays the message "You can't view this file shared by a user."＜Box for Teamsのグループ招待時のコンテンツカードのサポートについて＞
直接的なコラボレータではなく、グループとしてコラボレートされている場合、コンテンツカードで記事と異なる動作を確認しております。
貴社（Box社）に調査いただいたところ、グループ招待のコンテンツカードの動作は、現状サポートされていない旨回答いただきました。
そこでユーザーの混乱を招かないよう、以下ご対応いただきたく存じます。【依頼事項】：
1.グループ招待のコンテンツカードの動作は、現状サポートされていないことを記事に明記
2.将来的にグループ招待のコンテンツカードもサポート対象とする【対象記事】：
Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474【確認している動作】：
1.アクセス権限を付与してもコンテンツカードが更新されない記事の内容：
TeamsチャネルまたはチャットでBoxから共有リンクを投稿するには:
5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。実際の動作：
アクセス権限を付与しようとすると「応答がアプリに送信されました」と表示されるものの、
カードは更新されず、権限付与するためのカードが表示され続けたままの状態となる。
※投稿したBoxの共有リンク自体は、相手方に送信でき、相手方も受信できていることを確認済み。2.同じ操作にもかかわらず、コンテンツカードに表示されるアクセスできないチャットメンバー数に差異が生じる場合がある
記事の内容：
チャネルとチャットの相違点
・チャットメッセージでファイルを共有すると、アクセスできないチャットメンバーの具体的な数が表示されます (これは、チャネルメッセージでは表示されません)。
ファイルへのアクセスをメンバーに許可すると、そのメンバーはコラボレータになります (チャネルメンバーの場合は、ファイルへのアクセスを許可するだけです)。
前提：
・送信者、送信先A、送信先Bは、同一グループに所属している
・3名とも共有リンクのフォルダにはグループとして招待されており、直接的なコラボレータではない
・グループとして編集者権限はある実際の動作：
・送信者⇒送信先Aにチャットを送信した場合：コンテンツカードに「2人のユーザーが共有したこのファイルを表示できません」と表示される。
・送信者⇒送信先Bにチャットを送信した場合：コンテンツカードに「1人のユーザーが共有したこのファイルを表示できません」と表示される。We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
Therefore, to avoid confusion for users, we would like you to take the following action.【Requests】：
1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
2.In the future, we would like to see content cards for group invitations also be supported.【Target article】：
Using Box for…3 votes -
Push the recommended Hub
In Box Hubs, we would like to have the ability to push high priority Hubs from the admin side.
Currently, users have to click on the "Box Hubs" tab from the left side of the screen to get to each Hub.
The name "Box Hubs" is not intuitive to the average user, so they almost never access it.
This is the same as the "feeds" that were discontinued in beta.On the other hand, we would like to have the ability to push Hub recommendations to all managed users or specified gruop.
Specifically, we have the following suggestions
(1) Display the Hubs specified by the administrator in the menu on the left side of the screen. (Please avoid the specification that you have to click "▽", as in the case of collections.)
(2) Thumbnail display of recommended Hubs in the place where "Recently accessed files" is currently displayed as thumbnails.If the names or thumbnails of specific Hubs, such as "Box Operation Manual" or "Company Regulations," are displayed in such a manner, the possibility of access will increase dramatically, and the value of using Hubs will be maximized.
In Box Hubs, we would like to have the ability to push high priority Hubs from the admin side.
Currently, users have to click on the "Box Hubs" tab from the left side of the screen to get to each Hub.
The name "Box Hubs" is not intuitive to the average user, so they almost never access it.
This is the same as the "feeds" that were discontinued in beta.On the other hand, we would like to have the ability to push Hub recommendations to all managed users or specified gruop.
Specifically, we have the following suggestions
(1) Display…3 votes -
Reports to track Box Relay creation
We need a reporting feature that tracks the status of Box Relay creation.
Reasons：
1.When a workflow template is duplicated, it is possible to use it without changing its name, which leads to the existence of multiple workflows with the same name.
2.The only way to monitor usage is through user activity logs, which do not provide information on frequency of use or usage status.
3.If workflows created by employees on leave remain unused or incorrectly configured, the transfer process could be omitted.
4 votes -
Replace the Last Login on the User Details report with Last Activity
Replace the Last Login on the User Details report with Last Activity. It is very misleading to have Last Login, most people will assume this means if the last login was over a year ago, they aren't active.
11 votes -
box AI for meeting transcripts
Will Box AI have capability to capture speech and write into Box Notes? We use Box Notes for all our internal meetings so having Box AI in Box Notes is great but could it also capture the meeting discussion and create a full transcript of the meeting? Maybe via Box Mobile or using Zoom integration with Box? Thinking similar to GONG call recordings.
18 votes -
How about a way to contact support!?
How about a way to contact support!? Why can't get get any help with my account? All I want to do is update my default email and I get an error message. You user support is horrible.
1 vote -
Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!
Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:
EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock (or set Read-only attribute) when done editing (or do so Now if Locking was unintentional)."
When done editing, of course they must either choose "Unlock File", or perhaps alternatively simply set the local Read-only attribute again which shall automatically Unlock the file in Box.
Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:
EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock…
2 votes -
Georeferencing files and ability to see them on a map
We work on a number of projects that have a physical address. Also we often have to take site pictures. It would be very useful if we could see the projects on a map so we can look for precedents in physical vicinity easier. Perhaps this can be enabled via metadata field where the template can be applied to a folder or a file. Postal address or coordinates would work for us.
2 votes -
justification report
Reporting on Justification.
When you have a policy that can be overridden by justification, we would like to be able to report on which user invite external collaborators by using which justification, so we can filter it quickly and ask the user when necessary for audit purposes.5 votes -
Reference a document (or load one) into a Box AI prompt within Hubs for comparison/analysis using Hub content.
Many of the examples cited in the initial press release for Box AI imply that it can be used for comparison and analysis of documents. While this can currently be done in a limited way in Box AI for documents, comparison is only against the general information contained in the underlying LLM.
Currently, you can paste a maxium of 1000 characters of text, minus the actual instructions in the prompt, for this type of analysis.
It is a critical feature to be able to compare/analyze a document against the private information contained in a Box Hub, not just the general training data of the LLM.
Doing this would require either: -Being able to reference an existing document in Box within the prompt for comparison to the Hub content, or -being able to load a document directly into the prompt for comparison/analysis against Hub content.
This is a critical capability required to deliver on many of the use cases originally presented in the press release.Many of the examples cited in the initial press release for Box AI imply that it can be used for comparison and analysis of documents. While this can currently be done in a limited way in Box AI for documents, comparison is only against the general information contained in the underlying LLM.
Currently, you can paste a maxium of 1000 characters of text, minus the actual instructions in the prompt, for this type of analysis.
It is a critical feature to be able to compare/analyze a document against the private information contained in a Box Hub, not just the general…2 votes
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