Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10128 results found
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Mirror files in one location to another
Add the ability to mirror files from one location to another. If we have /Investment/Deals/financialReport.xlsx we want to have the option to mirror it to another location such as /Investment/Investor Profiles/Axel Pina/financialreport.xlsx.
The feature should include the file's versions. If the file is edited in location one, it should be reflected on location 2.
1 vote -
Display the user which last authorized a Box Custom App
Display the Admin's email who authorized a custom app on the Platform Apps Manager page (this currently shows App Name, Last Activity, Developer Email, Authorization Status, Enablement Status) or in the "View App Details" view for a custom app.
As Primary Admins and Co-Admins can change, this would allow users/admins to quickly identifying the users/email who authorized an application. Reducing confusion or the need to run a report, when determining if an app is still needed or can be removed.
1 vote -
How about a way to contact support!?
How about a way to contact support!? Why can't get get any help with my account? All I want to do is update my default email and I get an error message. You user support is horrible.
2 votes -
Relay name folder with file name and/or file metadata
File request link: User uploads & applies metadata. Relay: Upon upload, create a folder & name based on the filename and/or metadata.
6 votes -
Extending the Attach files as shared links functionality to Box for Outlook mobile
Per https://support.box.com/hc/en-us/articles/360044195733-Understanding-Box-and-Outlook-Integration-Options, the Box for Outlook integration only supports attaching files as shared links on desktop. Requesting that this functionality extends to iOS and Android.
1 vote -
Attach files directly in Outlook (iOS/Android) with the Box for Outlook integration
You should be able to use the native Outlook attach file option to add Box files into Outlook emails on iOS and Android.
It seems like a real oversight to lock down Intune and block saving to OneDrive, locally on the phone etc. and then give users a terrible experience where they try and attach a file to an email and there's no available location to get files from and instead you have to go into Box first and share the link from there.
1 vote -
Share this link. Box.com's aggressive marketing misleads our customers.
Hello Box!
Unfortunately, we cannot fully use your product due to your company's aggressive marketing, which misleads external users.
The problem lies in the implementation of sharing public links to files or folders with external users:
- When an external user opens the link, they see a pop-up message from Box in a green field (as shown in screenshot 1): "Log in to Box to save all files you view in your Recents and return to them at any".
If our client does not click the small white cross on the right to close this message, they are redirected to the Box login page, even though they received this link to view a presentation or download it.
This service message also hides the important "Download" button, which our client does not immediately see.
This service message is clearly part of aggressive marketing to attract new users to the Box service at the expense of convenience and efficiency for its current clients.
Solution we propose:
Disable this message, as it misleads our clients and forces us to use Google Disk for file sharing, since it doesn't have such issues. For an ordinary person who is not familiar with Box, it's not obvious how to download a file.- When a client who received the link still finds the "Download" button and clicks it, they are again misled if they are an inexperienced user: they are prompted to join or log in to Box (screenshot 2).
Solution:
Please remove these buttons and messages, leaving only the status that the file is downloading, as is done in Google Disk and Dropbox. Why this aggressive marketing that harms real clients?- Please place the "Download" button in a visible spot next to each file when hovering over it. Currently, you need to click the "three dots — more options" icon for this (screenshot 3).
We would be very grateful if you take our suggestions into account, as we are sure this will make your service more convenient and even more popular among a larger number of users. This way, we won't have to use Google Disk for these tasks, fearing to mislead our clients and constantly explaining how to download a file via the link.
Thank you!
Hello Box!
Unfortunately, we cannot fully use your product due to your company's aggressive marketing, which misleads external users.
The problem lies in the implementation of sharing public links to files or folders with external users:
- When an external user opens the link, they see a pop-up message from Box in a green field (as shown in screenshot 1): "Log in to Box to save all files you view in your Recents and return to them at any".
If our client does not click the small white cross on the right to close this message, they are redirected to the…
3 votes -
Display the person who is holding the lock.（ロックを取得している人を表示）
Since it is not displayed who is locking the file, it is unclear who has obtained the lock. Being able to identify this will allow us to request the person holding the lock to release it.
(in Japanese)
ファイルをロックしている人が誰かが表示できないため誰がロックを取得しているのか分かりません。
これが分かるようになることで、ロックしている人に解除するよう求めることができるようになります。2 votes -
Ability to upload input spreadsheets to define source and target locations for Shuttle migrations
In the admin console version of Shuttle, it can take up to 10 minutes to load accounts and folders that the migration job is planning to migrate into. This can lead to significant time to create a job and is quite manual.
In the standalone version of Box Shuttle, you could upload a spreadsheet that includes the source location and where it would be migrated into Box. This bypassed the selection of users and folders that can take a long time for our largest customers.13 votes -
Edit files shared on Microsoft Teams chats without having to preview them first
Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link is added as a collaborator when previewing the file.
Currently there's no indication that users should click on the Preview button first or add the recipients as collaborators directly on Box, so it's confusing for users.
Ideally, the Edit button would also add the necessary permissions before opening the Edit screen.Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link…13 votes -
Ability to Name Scheduled Reports
Add the ability to name the scheduled report. Currently the report is delivered as a csv file with the generic name of the report being run ie: "User Activity" and a date/time stamp. It would be very helpful to have the ability to type the name of the report so when it is delivered to me or my team the name is meaningful, and we readily know the content of the report. For example, if we have multiple reports scheduled, but they all arrive with the name "User Activity" we must open each one to determine what the content is based on the filters selected. We would rather be able to name the report so it arrives as "Admin Dept User Activity [user name]" and the date/time stamp.
Add the ability to name the scheduled report. Currently the report is delivered as a csv file with the generic name of the report being run ie: "User Activity" and a date/time stamp. It would be very helpful to have the ability to type the name of the report so when it is delivered to me or my team the name is meaningful, and we readily know the content of the report. For example, if we have multiple reports scheduled, but they all arrive with the name "User Activity" we must open each one to determine what the content is…
32 votes -
Enhance Content Insights for Box Notes and Box Hubs to Include Detailed Access Statistics and Click Metrics
I am requesting an enhancement to expand the current Content Insights feature for Box Notes and Box Hubs. At present, Content Insights only shows basic statistics, such as whether a file was accessed, edited, or downloaded. However, it lacks detailed insights into user interactions with specific links or images within these documents.
As many users publish content through Box Notes and Box Hubs, having access to metrics like link clicks and image views would be invaluable. This data would help users better curate and optimize their content to meet their audience's needs.
By adding these detailed insights, Box can provide users with a deeper understanding of how their content is being consumed, enhancing the utility of Box Notes and Box Hubs.
I am requesting an enhancement to expand the current Content Insights feature for Box Notes and Box Hubs. At present, Content Insights only shows basic statistics, such as whether a file was accessed, edited, or downloaded. However, it lacks detailed insights into user interactions with specific links or images within these documents.
As many users publish content through Box Notes and Box Hubs, having access to metrics like link clicks and image views would be invaluable. This data would help users better curate and optimize their content to meet their audience's needs.
By adding these detailed insights, Box can provide…
4 votes -
Make Box drive larger
It would be useful to make Box Drive window larger for when searching.
2 votes -
Save Microsoft Teams Recordings to Box
When recording a call/meeting in Microsoft Teams, it defaults to using OneDrive as it's default storage. Currently the process of saving a recording is a manual process of downloading the recording, and uploading to Box. I'd like an option to default recording data to Box instead.
30 votes -
File Open Integrations
When opening a file using Excel Online, it opens in a new tab in the browser. This new tab has no Forward or Back sites available which allows for easy navigation of the spreadsheet when using a trackpad.
However, when you do the same thing for a Google Sheet, it opens in the same tab as the Box folders. That means the site has Back options. This makes it incredibly difficult to navigate the spreadsheet when using a trackpad.
Can we have some consistency with the file integrations?
1 vote -
Please bring back the drag and drop feature for moving docs to the folder.
Please bring back the drag and drop feature for moving docs to the folder.
1 vote -
External collaboration Allow list per group
We would like to limit the external collaboration to allowed domains for a specific group not the entire tenant.
This is useful when the subsidiary company, especially a financial company, can have a limited external collaboration for security reason.111 votes -
When adding group members via the API, duplicate requests are added when the same request is made at almost the same time.
The Box representative told us that this is a rare event that occurs only when there are overlapping requests at the same time, and that there are no plans to correct the current behavior.
If multiple requests arrive within a short period of time but do not overlap in time, a 409 (Conflict) error is usually returned for all but the first request.
Therefore, it is considered to be an event that occurs only when a request is made with very short timing.For example, this is expected to occur when the same command is used to add a group member when processing on the API side. However, because no error is returned, the duplication of group members is not noticed and is likely to affect other processes.
Therefore, we would like to modify the system so that duplication of group members does not occur.Box担当者より同時刻にリクエストが重なったときのみ起きる稀な事象であり、現状の動作に対する修正予定はないと伺っています。
短時間で複数リクエストが届いても時刻が重ならなければ、最初のリクエスト以外は通常 409(Conflict) エラーが返されます。
そのため、非常に短いタイミングでリクエストされたときのみ起きる事象と考えられています。例としてAPI側の処理を行う際にグループメンバーとして追加する同一のコマンドを入れることで、本事象が起きることが予想されますがエラーが返されないことでグループメンバーの重複が発生していることに気づけず他処理に影響を及ぼす可能性が高い問題となっております。
そのため、グループメンバーの重複が起こらないよう改修を希望します。The Box representative told us that this is a rare event that occurs only when there are overlapping requests at the same time, and that there are no plans to correct the current behavior.
If multiple requests arrive within a short period of time but do not overlap in time, a 409 (Conflict) error is usually returned for all but the first request.
Therefore, it is considered to be an event that occurs only when a request is made with very short timing.For example, this is expected to occur when the same command is used to add a group…
2 votes -
drawio
I would like to be able to preview documents created with draw.io.
https://www.drawio.com/7 votes -
Box Shield - ability to save Shield Alert details to MS Word and PDF document
There should be a button on face of Box Shield Alert that enables user to save the alert to Word or as PDF. This can then be forwarded to line managers if details are requested to challenge or discuss with their staff
1 vote
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