Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9736 results found
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Being able to toggle hide/ show layers in the adobe pdf box previewer
Enable users to toggle hide/show pdf layers from within the Box Preview window.
9 votes -
Disable in app messaging
I hate the in app messaging popping up every time I log in. Super annoying and distracting and I want to turn it off desperately. I REALLY hate it. Fine if you want to promo your stuff, but give me the option to turn off your in app messaging. PLEASE!!!!!!!!!!
1 vote -
Box mobile app should be able to read device trust
SEC Compliance requires devices that access Organization Data should be trusted devices. Box mobile app should be able to read the status of the Device Trust (Intune MDM Management)
1 vote -
Group of users
When I uploaded a new file, the order of the groups was disjointed.
Example: Everyone: Sales Headquarters
Sales Headquarters: All
I want to align the group display neatly, but the order does not change even if I select managed user → upload updated file.
Support replied that it is not possible. I would like to be able to sort the files even after uploading.1 vote -
Showing BoxSign pending request in main windows
Showing number of BoxSign pending request in the Box main windows. This will help to speed up the signer to access BoxSign pending request.
1 vote -
Ability to (Box)sign directly in the Approval Task preview window
Feature to sign directly in the preview windows of Approval Task, without going to BoxSign page, and also the signed file is saved with the same name of original file and differentiate by the version only.
1 vote -
administrator notification
Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.
1 vote -
Account based folder notification settings
We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.
Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.
1 vote -
Limit office files (Word, Excel, Powerpoint) to be open through their corresponding web version
Limit office files (Word, Excel, Powerpoint) to be open through their corresponding web version. That is, only allowing these office files to be opened only through Word Online, Excel Online, etc. As of right now, these files are able to be opened through Google Docs and Google sheets, which alters the formatting of their original files.
1 vote -
Corporate users can change their username - Security Concern
Users can change their name and potentially phish users. There should be a Box administrator options to lock users from changing their name in the user profile page. (For systems that have users created via third party applications based on AD)
1 vote -
Option to Remove "Upgrade Plan" Button
I'm a business customer with a paid subscription. Please give me an option to remove the "Upgrade Plan" button. It negatively impacts UX and takes up valuable real estate at the top of every page. It also subtly suggests that my current purchase is less valuable/important than a more expensive plan.
3 votes -
Detect empty folders
Is there a way to detect empty folders in Box (so we can delete them if needed, to simplify a folder tree) ?
Maybe a tool on a computer can work (like Remove Empty Directories) but it would be great if it was detected by Box itself.1 vote -
Enhance Metadata Search for Text field for Japanese language ("contains" instead of "exact match")
Currently, texts in Metadata can only be searched by exact match especially for Japanese characters. We would like to see an improvement to make it "contains" search as it is available in the standard search.
92 votesWe are planning improvements to how we handle Japanese language queries but this work is not currently on the roadmap in the next 12 months. We will take this into consideration for the annual roadmap for next year.
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Bring back the comments icon
I get so many notifications it's hard to manage notifications. Can you bring back the comment icon on a file that someone has added their notes to? Unless I click on the file to open it up, I can't tell someone has left a comment or change. Thanks!
1 vote -
Ability to read the EXIF data in the photos that are uploaded
I need Box to read the EXIF data in the photos I upload. Having access to that would make categorizing and finding assets infinitely easier. If I could sort by the metadata already included with an image file I would be able to find by date, location, resolution, etc automatically. A default metadata template should be created that matches that of EXIF data so that it automatically loads. You could then find the images you want by searching the EXIF data then could apply other metadata to add more relevance.
40 votesThis is currently under review for inclusion in our roadmap for 2026. We will update the status of this request toward the end of 2025 when our review is finalized.
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Request for additional triggers.Folder with metadate.
request to be added to Relay triggers
”Folder with Metadata."1 vote -
Ability to update/add definition of Virus/Malware
Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.
2 votes -
Set Custom Time for File Request or Shared Link expiration
Have the ability to set an expiration time in the Web App on the Box File Request. The use case is a submission use case where the need is to have uploads shut off at 3pm vs the default of 11:59pm. The ability to set a different time can only be done at the API/CLI level for the Shared Link only and not the File Request. In addition, you can not set a time within the WebApp for either. This functionality could be extended to other use cases with collaborator access shut off at a specific time of day.
2 votes -
2FA - Option to select SMS or Email as opposed to both
Hi all,
We would like to have the option to select SMS as a 2FA method without having to have email as an option.
Back in April last year Box introduced the option to have email as a 2FA Method. Unfortunately we can’t have Authenticator app and SMS but no email as a setting. Either it’s Authenticator app only or we have to enable emails too.
On productions we go for the Authenticator app as that’s the most secure option, but one of our subsidiaries would like to give the option for SMS too.
Enabling emails is a major security…
3 votes -
Allow Document Date in the Home Page Column name and to sort in chronological order
The ability to add the document date and sort by this will be so helpful. Currently I am naming all documents to include the date to allow to sort chronologically. This feature will be great especially to ensure order of documents and their relevance.
1 vote
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