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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9943 results found

  1. Add a normal Search Bar to Hubs

    The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
    We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

    3 votes

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    2 comments  ·  Box Hubs  ·  Admin →
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  2. Per-Application Control for AI API

    【Current Behavior】
    The AI API setting in the Admin Console is currently a tenant-wide
    toggle (ON/OFF). Once enabled, all custom applications (both
    Server Authentication and OAuth 2.0 apps) under the enterprise
    can invoke AI API endpoints. There is no mechanism to permit or
    restrict AI API usage on a per-application basis.

    【Problem / Business Impact】
    Because AI API consumption is billable, administrators cannot
    selectively allow AI API access only for specific sanctioned
    applications while blocking others. This creates the following
    risks:

    1. Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
    4 votes

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    0 comments  ·  Box AI  ·  Admin →
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  3. Reverse Image Search

    Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.

    67 votes

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    researching  ·  4 comments  ·  Search  ·  Admin →
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  4. Signer to add fields to the signature request additionally to those added by sender

    When using BoxSign, there are many cases where the requester will add additional fields.
    In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
    We would like to request the implementation of this feature to improve convenience.

    BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
    その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
    利便性向上のため本機能の実装をお願いしたいです。

    18 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  5. test flow

    testing flow

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  6. Box Automate: Support for “Form Metadata Template”

    When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.

    It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.

    formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
    Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。

    4 votes

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    0 comments  ·  Workflow  ·  Admin →
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  7. I'd like the trash bin status to be reverted to the previous specification.

    Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
    Please refer to the attached image for the previous state.

    12 votes

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    0 comments  ·  Governance  ·  Admin →
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  8. Support CrowdStrike integration to GovCloud

    Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

    9 votes

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  9. More visibility of 'find and replace' feature

    Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
    The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

    Reference:
    https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

    3 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  10. "File that triggered the flow" variable is unavailable in Box Automate.

    In Box Automate, when implementing a process triggered by a file request and selecting "Move" as the "File Action," the "File that Triggered the Flow" variable is unavailable as the file to be moved.

    This variable is available in Box Relay and can be used for purposes such as distributing the triggered file to a specified folder.

    Without this variable, Box Automate is clearly inferior to Box Relay.

    We hope that the "File that Triggered the Flow" variable will be made available soon.

    3 votes

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  11. Limit the amount of data a user can delete

    There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
    However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

    We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

    〈ユーザーが削除できるデータ容量を制限する〉
    Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

    ユーザー(Box管理者および共同管理者以外)が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

    30 votes

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  12. Exclude Specific Content from Box AI

    As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.

    106 votes

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    researching  ·  7 comments  ·  Box AI  ·  Admin →
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  13. form submission export

    Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

    30 votes

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  14. New shortcuts to AI in Box Notes

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut to something else instead…

    21 votes

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    researching  ·  1 comment  ·  Box AI  ·  Admin →
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  15. Request to Change Message Sending Shortcut in Box AI

    I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.

    Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.

    Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior

    【日本語】
    Box AIで、Enterキーで改行し、Ctrl+Enterで送信できるようにしてほしい。

    現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。

    Ctrl+Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  16. Sync Box to an external hard drive

    This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. I would like to be able to customzie the content preview window side bar

    Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

    46 votes

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    researching  ·  4 comments  ·  Preview  ·  Admin →
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  18. Enhancement of the content sorting feature in Hub

    Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.

    We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.

    〈Hubのコンテンツ並び替えを強化してほしい〉
    現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。

    Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。

    21 votes

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    1 comment  ·  Box Hubs  ·  Admin →
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  19. Tansfer Form Ownership

    I would like the ability to transfer forms to other users. Reasons below:

    1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

    2. If initial set up is completed by an admin but then continually managed by another team.

    I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

    30 votes

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  20. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated…

    7 votes

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