Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9818 results found
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Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
Ability to restore deleted BoxSign templates from Trash
Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.
1 vote -
Allow Forms driven dynamic destination folder in Relay Folder Action
In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).
Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.
This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common…
1 vote -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
1 vote -
Suggested Prompts with Custom Agent in the Box App for iOS and Android
Currently the AI feature of the Box App for iOS and Android does not include customized suggested prompts with custom agents. I would like to have suggested prompts available on custom agents in the Box App. We've created several custom agents with unique suggested prompts. Without access to these prompts in the Box App, it limits its usefulness to us, or at least requires more effort from the end-user to retrieve what they need.
1 vote -
Notify Owners and Co-Owner on colaborators expiry
It seems that today only the colaborators are infomed prior to colaborator expiry. From my poinbt of view it would be important, that both Owners and Co-Owners receive the expiry information too. I our setup Box system users own all level 0 shared folders, so Co-Owners would be required to receive the notifications as well.
1 vote -
Taxonomy Lists in Box Forms
We create many Box Forms with the same dropdown lists. In our case one is the list of the properties we own/manage.
Having the ability to duplicate forms would be very helpful, but for us it would be even more helpful to create a Taxonomy list for forms so that it would be easy to add the dropdown to a form. It would also allow the dropdowns to be consistent, accurate and easy to change on all forms at once.
Thank you.
1 vote -
Change the Box Tools implementation to Native Messaging Hosts
Due to changes in Chromium’s security policy, communication with localhost is no longer trusted.
At present, the only secure way to enable communication between the web and a local environment is through Native Messaging Hosts.Using Native Messaging Hosts also eliminates the need for a constantly running background process, which helps reduce potential issues and improves stability.
For example, Dropbox adopted this approach several years ago.We strongly recommend that Box also migrate Box Tools to Native Messaging Hosts.
1 vote -
status
When deleting a file on the server, I would like to be able to see the status until the deletion is complete.
Also, when restoring a file from the Recycle Bin, I would like to be able to see the status until the restoration is complete. （ex. progress bar,,,）1 vote -
When viewed in Safari on an iPhone, the menu overlaps with the file name.
When viewed in Safari on an iPhone in portrait mode, the menu overlaps with the file name. In landscape mode, it is displayed correctly.
I’m sorry if this has already been mentioned. I can’t read English well, and this text is translated, so the wording may not be accurate.1 vote -
1 vote
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Box falsely claims a file is being edited
I need to rename a file. Box doesn't allow me to. Instead, it falsely claims the file is being edited. I have no open tabs anywhere where I am editing that file. Also, I know with certainty no one else is editing it right now.
The "idea" I have is: Box should behave and let me rename files. Gosh, some other vendors allow you to rename files while you're editing them. Unheard-of, I know. But a feature. Elsewhere.
1 vote -
Report on Auto‑Confirmation Issue During Japanese Input When Using Bulleted Lists (BoxCanvas)
I am using BoxCanvas and would like to report an issue related to text input.
After starting a bulleted or numbered list, if I type double‑byte characters and the IME enters the pre‑conversion state, the text is automatically confirmed and I cannot input it correctly（At that time, I was using Japanese input）. This behavior has already been resolved in BoxNotes.The pace of improvements to BoxCanvas, BoxNotes, and other features has been remarkable. I appreciate the Box team’s continuous efforts and look forward to future enhancements.
1 vote -
Shield alerting admins when users "download" from Box Drive
A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.
1 vote -
Box Web
Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.
Specifically, this enhancement would allow users to:
Open a file in a preview pane within the same browser window.
Seamlessly navigate between files (e.g., next / previous) without closing the preview.
Preserve folder context and file list visibility while reviewing content.
Avoid losing navigation state or opening additional windows or tabs.
Beyond general document review, this functionality would…
1 vote -
Prefer that it's not automatically set to "comment with time stamp" for video files
When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.
Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!
1 vote -
Better Reporting Experience, Especially for Clients in Highly Regulated Environments
In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.
Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…
1 vote -
Box Events API Collaboration Events don't show the same details as the user activity report
When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:
From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234When using Box Events via API we also see events for
COLLABORATION_ROLE_CHANGEandCOLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.As part of our company policy for managing collaborations, I need to be able to fetch the previous…
1 vote -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。1 vote
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