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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9818 results found

  1. Automatically resize input text within defined Box Sign text fields.

    Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  2. More granular visibility on Metadata Cascade Policies for folders

    Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  3. Multilingual Support in the Prompt Library

    We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
    We are confident that this would be a highly impactful update for many users!

    「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、[アカウント設定 > 言語] で選択した言語と連動させていただきたいと考えております。
    このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  4. Ready-Sign Links Start & End Dates/Times

    Would it be possible to add Start & End Dates/Times for Ready-Sign Links in the Link Settings? Our HR Dept. has a few templates that are only active during certain date/time ranges during the year, and they have requested the ability to set them up so that the link automatically actives and deactivates at certain times.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  5. Increase Box Form fields limitation from 100 to 200

    A community & human services customer is wanting to digitize their forms into box, but are limited to 100 fields, they would like this to be increased to at least 150-200 fields.

    These are Individual fields - they need the information from each member of the household which multiples the number of fields on the form

    1 vote

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  6. Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)

    Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  7. API Endpoint to Customize Collaboration Invitation Email

    Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:

    "" - FirstName Last Name

    This is unprofessional and often confusing to the individuals receiving the invitation.

    1 vote

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  8. Add native file support for .sas file type

    please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.

    1 vote

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  9. Integrate Box AI into the Hub Search Box

    We’d like Box AI to be available directly from the main search box in Box Hubs. Today, users must click a separate AI button to open the AI panel, and less experienced users often overlook that button. Enabling AI from the central Hub search field would make Box AI more discoverable and easier to use as part of everyday searching.

    (日本語)
    Hubページのメイン検索窓(中央の検索ボックス)から直接Box AIを使えるようにしてほしいです。現状は上部のAIボタンを押してAIパネルを開く必要があり、慣れていないユーザーほどAIボタンに気づきにくいです。検索窓からそのままAI検索できれば、発見性が高まり日常の検索の中で自然に利用が広がると考えます。

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  10. Remove Platform App Change Approval Requirement & Improve SDK/API support

    I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…

    1 vote

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  11. when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <

    when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
    she had previously had access and left and came back to the partner company.

    1 vote

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  12. Export / Import annotations via API

    Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.

    1 vote

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    0 comments  ·  Annotations  ·  Admin →
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  13. Add a “comment visibility” option in Link Settings

    In Link Settings, we’d like an option to control whether comments are visible.
    Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
    Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.

    (日本語)…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Allow Device Pinning for web

    Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
    https://support.box.com/hc/en-us/articles/360043693814-Device-Pinning

    However, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
    https://app.box.com/master/settings/devices

    Using sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
    https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734

    Notably, its replacement, Box Drive, is also not listed under Device Pinning.

    1 vote

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  15. version

    Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.

    The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.

    This eliminates manual steps and ensures consistency in access control.

    Why It’s Valuable?

    Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.

    Consistency: Reduces human error by ensuring the new user has identical access as the reference user.

    Scalability: Ideal for large organizations where teams share common folder structures.

    1 vote

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  17. Index Lists

    Suggest to add feature allowing users to download index lists of folder contents.

    This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Box search results need to be sorted by "oldest first"

    Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  19. Box for MIP

    Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".

    1 vote

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  20. Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.

    Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
    The issue may be caused by one of the following:

    Lack of access permissions

     Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

    Expired or restricted shared link

     The shared link may have expired or been restricted to specific users, preventing access.

    Incomplete multi-factor authentication (MFA) setup

     In some Box environments, even if login is successful, access to files may be restricted if the…

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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