Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9818 results found
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Enhance Metadata Search for Text field for Japanese language ("contains" instead of "exact match")
Currently, texts in Metadata can only be searched by exact match especially for Japanese characters. We would like to see an improvement to make it "contains" search as it is available in the standard search.
92 votesWe are planning improvements to how we handle Japanese language queries but this work is not currently on the roadmap in the next 12 months. We will take this into consideration for the annual roadmap for next year.
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Bring back the comments icon
I get so many notifications it's hard to manage notifications. Can you bring back the comment icon on a file that someone has added their notes to? Unless I click on the file to open it up, I can't tell someone has left a comment or change. Thanks!
1 vote -
Ability to read the EXIF data in the photos that are uploaded
I need Box to read the EXIF data in the photos I upload. Having access to that would make categorizing and finding assets infinitely easier. If I could sort by the metadata already included with an image file I would be able to find by date, location, resolution, etc automatically. A default metadata template should be created that matches that of EXIF data so that it automatically loads. You could then find the images you want by searching the EXIF data then could apply other metadata to add more relevance.
40 votesThis is currently under review for inclusion in our roadmap for 2026. We will update the status of this request toward the end of 2025 when our review is finalized.
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Request for additional triggers.Folder with metadate.
request to be added to Relay triggers
”Folder with Metadata."1 vote -
Ability to update/add definition of Virus/Malware
Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.
2 votes -
Set Custom Time for File Request or Shared Link expiration
Have the ability to set an expiration time in the Web App on the Box File Request. The use case is a submission use case where the need is to have uploads shut off at 3pm vs the default of 11:59pm. The ability to set a different time can only be done at the API/CLI level for the Shared Link only and not the File Request. In addition, you can not set a time within the WebApp for either. This functionality could be extended to other use cases with collaborator access shut off at a specific time of day.
2 votes -
2FA - Option to select SMS or Email as opposed to both
Hi all,
We would like to have the option to select SMS as a 2FA method without having to have email as an option.
Back in April last year Box introduced the option to have email as a 2FA Method. Unfortunately we can’t have Authenticator app and SMS but no email as a setting. Either it’s Authenticator app only or we have to enable emails too.
On productions we go for the Authenticator app as that’s the most secure option, but one of our subsidiaries would like to give the option for SMS too.
Enabling emails is a major security…
3 votes -
Allow Document Date in the Home Page Column name and to sort in chronological order
The ability to add the document date and sort by this will be so helpful. Currently I am naming all documents to include the date to allow to sort chronologically. This feature will be great especially to ensure order of documents and their relevance.
1 vote -
Document Relationships
It would be great if document relationships can be created. E.g Email and their corresponding attachments. Saving Primary document and being able to relate two or more others as linked.
Document relationships will help to avoid needing to make folders to keep related documents together.1 vote -
Migration of files larger than 10MB from Google Drive
As it stands, we are unable to migrate content from Google Drive due with there being a HARD limit of 10MB as the max file size.
Google have a workaround which is outlined here - (1) https://stackoverflow.com/questions/55274737/is-there-any-way-download-bigger-than-10mb-documents-using-google-drive-api#:~:text=1-,This%20is%20answered,-in%20this%20question and here (2) https://developers.google.com/drive/api/v3/reference/files/getThis would mean changing the Shuttle tooling so that Instead of using the Drive API Files:Export method, you can use Files: get (2) with fields = exportLinks.
3 votesThe limit on exporting Google files larger than 10MB is imposed by Google. We have reviewed the various available APIs and workarounds, but none of them produced a viable result. They all have other limitations that make them unsuitable for migration.
We will continue to monitor as Google continues to evolve and adapt its platform, and will look to increase this when or if it becomes viable.
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Private annotations
It would be helpful for us to have annotations that are private to the user writing them, rather than being shared with everyone else. This should be a setting an admin would be able to force on a folder so that users can't mistakenly create public annotations.
7 votes -
Increase metadata field API limit from 3 fields to 5+ or more
Currently, when searching for content using the API, you aren't able to receive results for more than 3 specified metadata fields in the query. If you search for content with fields A, B, C, D, you will only see results for A, B, C. This scale limitation impacts organizations that heavily rely on metadata for use cases at scale.
5 votes -
Enhanced Lock/Unlock on Box Drive for CAD files
I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.
- Enabling Enhanced Lock/Unlock on Box Drive – Box Support https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive
141 votesThank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Collaboration Level to Navigate File Structure
We need a collaboration level that only allows the ability to view file and folder names but can't preview, download, or upload anything. This would allow a user to be added at the top level with this permission and navigate the file structure until they see the one they're assigned to. If you only share the subfolders, then your All Files navigation fills up fast with unconnected folders and names that may not be easy to identify what that folder contains.
1 vote -
Block-level sync, allowing faster uploads of edited files by only re-uploading the changed parts
Block-level sync, allowing faster uploads of edited files by only re-uploading the changed parts
3 votes -
eOriginal - Box Sign integration
eOriginal - Box Sign integration
2 votes -
bulk filename change
Add a “bulk change” features, such as:
For all files edited after 1/1/2011 in "Customers" folder,
if the filename begins with “11.” “12.” “22.” “23.” etc.,
then change filename to begin with “2011.” “2012.” “2022.” “2023.” etc.2 votes -
Change vertical or horizontal button when Preview
Documents sent via e-mail upload from FAX horizontally when previewed. it is quite stressed.
Need a button that able to change the vertical and horizontal.2 votes -
Add a specific provisioning setting for Shuttle
Currently, Box Shuttle relies on pre-existing Co-Admin permissions in order to grant Co-Admins access. However, after a certain amount of TBs have been migrated, any further migration could incur a large cost to a customer. Since this can heavily impact customer spend and have affects on project timelines and prioritizations, Administrators should be able to grant specific access to only Co-Admins that need and are approved to use this tool.
1 vote -
Show a warning message when users attempt to upload folders in a File Request
Frequently we have users attempt to upload folders to use using the file request drag & drop zone feature.
Box does not support the uploading of folders, however it allows users to drag folders into the drag/drop zone.
This gives the appearance that folders are supported, even though they are not. Then when users hit upload they must wait a long time before encountering an error that their upload failed, and it does not tell them why.
Solution: when a user drags a folder into the file request drop zone, immediately show a message that says "Warning: Uploading folders is…
1 vote
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