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  1. 1 vote

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  2. Flexible Billing Practices for Government Contracts

    I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Display Content Preview in Box Hubs Without Source File Access

    If you want the preview of content displayed on the Box Hubs page, it currently does not appear unless the user has access permission to the original file. We would like the functionality to be modified so that the preview can be displayed even without access to the original data.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  4. Enable Admins to Recover Deleted Users Without Submitting Support Tickets

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a…

    4 votes

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  5. search filter on Admin Console File Requests page

    Add Creator to the Filter on the fileRequestDashboard on the Admin Console

    1 vote

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  6. Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"

    It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.

    Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page…

    1 vote

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  7. Admin Instant Login - Admins should be able to see the External Folder Names and collaborators

    There was similar idea marked as not planned from 2018, but I am hoping that is long enough ago so this improvement can be reconsidered. This makes it difficult for administrators to monitor activities on outbound collaborations.

    If you draw the line at being able to view file names/preview content, even just being able to see the folder name and collaborators would be helpful when trying to run down a reported issue or possible DLP concerns.

    1 vote

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  8. About the Box AI Agent in Copilot

    When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
    However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
    Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
    Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
    Nevertheless, from an administrator’s…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  9. We want to gain insights from images inserted in Notes using Box AI for Notes

    Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
    It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.

    Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい

    現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
    Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。

    18 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  10. Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size

    Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)

    This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.

    I understand that this would require some other types of decisions…

    1 vote

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  11. Kanban metadata view in Box Apps

    As a user, I'd like to be able to map a metadata field to metadata view columns so that I can clearly manage content as part of my daily process.

    Instead of my 'Status' field being one column with multiple values, I'd like to each value to be its own column e.g. Not Started, In Progress, Pending, so that I get a status-driven view of my content.

    4 votes

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    0 comments  ·  Box Apps  ·  Admin →
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  12. add decision logic to workflows

    Would be great to have decision logic added to relay/workflows. For example I could have a form with a dropdown field with two options - A or B.

    The workflow would then have two distinct sets of actions based on Option A or B. Option A Generate a Doc using template A, Option B generate a Doc using Template B

    4 votes

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    0 comments  ·  Workflow  ·  Admin →
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  13. Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings

    Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings (e.g. signature frame, date & timestamp, etc. - current limitation seen here: https://support.box.com/hc/en-us/articles/42440382181139-Configuring-Signature-Settings

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  14. combine more external and managed user reports

    We need a way to combine managed user and external user reports into one to get the same information (where applicable) for each user type. It is ridiculous that we have to create multiple reports and then combine them to create composite reports for our whole enterprise.

    1 vote

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  15. Restrict Document Download Before Signing Turn in Box Sign

    We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.

    Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.

    In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step becomes…

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  16. Request for a Box AI Add-on for Desktop Applications

    Dear Box Support Team,

    I would like to submit a suggestion regarding the enhancement of Box AI functionality.
    I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.

    In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
    If Box AI could be…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  17. Schedule Security logs report

    There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.

    1 vote

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  18. Adding additional functionality to Forms, including tables.

    Adding more functionality to Forms to bring it up to par with other Forms solutions. Adding things like the ability to include tables, dividers and text that doesn't require an input, such as instructions. Also, APIs would be super useful.

    1 vote

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  19. Approve own task

    Users have the ability to assign themselves an approval task and approve. This has been flagged up by our audit team as a control issue. Is there any way this can be prevented?

    1 vote

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    0 comments  ·  Tasks  ·  Admin →
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  20. Make the "Create New Collection" (+) button permanently visible

    I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.

    Reasoning:
    Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.

    To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is…

    2 votes

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    0 comments  ·  Collections  ·  Admin →
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