Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9836 results found
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Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size
Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)
This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.
I understand that this would require some other types of decisions…
2 votes -
External Notification Support
Allow for notifications to be sent to external (non-box users) partners, vendors, submitters, etc as part of an automate workflow.
Box Forms and File Request allow for seamless ingestion of content and metadata but does not allow for an easy way to update those submitters after their document has been ingested. Many times there is a formal internal review process where a submitter would want to receive an email notification as the document or application moves through the review process inside of Box.
Example use cases: notifying an external submitter that their submission has been rejected after an internal approval…
1 vote -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
3 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
15 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Request new report by file extension
While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.
管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。
6 votes -
Add Ability to Filter by "Status" In User Details Report
Refine User Details Report by adding user "status" as a filter
2 votes -
Change default sidebar view
Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.
2 votes -
I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.
The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."
We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.
Thank you very much for your consideration.
2 votes -
clear notifications
We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.
2 votes -
Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)
Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.17 votes -
Remove Filter option for Box Apps View
We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.
4 votes -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Request for an Invitation Method to Enable Collaboration for All Tenant Users
We would like a way to invite all users in the tenant to collaborate.
Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.
テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。2 votes -
Deleted Shared Link Lookup Tool
In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.
13 votes -
We want to change the owner of a file in the trash
There is some content that we do not want to completely erase, but we would like to change the owner due to capacity issues.
Therefore, we would like to change the owner of the files in the Recycle Bin.ごみ箱内のファイルを所有者変更したい
完全消去はしたくないコンテンツですが、容量の問題で所有者を変更したいコンテンツがあります。
そのため、ごみ箱内のファイルについて、所有者変更がしたいです。19 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
4 votes -
WithSecure
We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.
5 votes -
Persistent Encryption, encryption on the object (file itself), instead of just the container
Looking for the ability for persistent encryption, on the object/file itself, instead of just the container. If a user download a file and puts it on a USB thump drive or emails it to another person, the file needs to remain encrypted.
1 vote -
capture history should be optional
The Capture History should be optional to toggle on or off.
We have a folder that relays the file to a secure location. We have onboarding iPads that we use to have people fill out their forms that contains sensitive information, and then they place that file in that folder. The onboarding team just realized that a copy of that file and any images/pdf's are being stored in a different folder.We want to keep our information secure, and this automatic feature isn't beneficial for our use of Box. We don't want to have to manually delete each copy.
1 vote
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